Recent Water Damage Posts

Tips to Prevent Water Damage

5/25/2021 (Permalink)

Plants around your home? Gutters full of leaves? Downspouts unattached? High water bills? These are all signs of potential water damage. 

  • be careful where you plant trees and plants- some plants have invasive roots
  • clean out roof gutters- debris causes build up of water with no place to go
  • keep an eye on your water bill- extreme differences could show a leak
  • us a drain snake instead of chemicals- chemicals can potentially eat through your pipes
  • NEVER POUR GREASE DOWN YOUR SINK- even if the water is running, it can and will clog your drains

Damage from water is hard to prevent. With the knowledge discussed in this post, you may be able to lessen your chances of water damage or lessen the amount of damage caused by the water.

If you do suffer a water loss be sure to call SERVPRO of Jonesboro to mitigate the damage. Call us at 870-934-0501.

Your Local Water Mitigation Experts

5/24/2021 (Permalink)

It may seem like just some water, but it makes a huge mess!  Even a small leak can create a massive amount of damage. Those cleaning up water damage must have the proper training and equipment.  This is not a job for your typical general contractor! Our employees at SERVPRO are specially trained and have access to equipment/technology to get your job done right the first time. 

SERVPRO uses technology to assess the extent of water damage with a Thermal Imaging Camera (TIC).  This piece of equipment uses varying colors to show heat changes, making dampness visible.  A local handyman or general contractor will not have this type of technology.  Wet areas in building material do not warm and cool the same way adjacent dry areas do, and this makes them visible when looking through a TIC. We must have equipment like this and others, so your job is completed properly. If you have water damage and need our assistance, call our trained professionals at (870)934-0501.

Preventing Water Damage

4/20/2021 (Permalink)

Here at SERVPRO of Jonesboro, we are water damage specialists. Here are a few tips to help prevent water damage from happening often in your home:

  1. Clean Gutters and Downspouts- Clean gutters at least twice a year to avoid blockages. Standing water in gutters can cause damage to both the gutters and roof. Do not forget to clean downspouts to ensure water can flow through. It is also important to secure downspouts so that they point away from your home.
  2. Know Location of Your Water Main- know the location of your water main and shut it off if you leave for an extended amount of time.
  3. Check Appliances Regularly- Check and maintain your appliances regularly for leaks according to the manufacturer’s directions.
  4. Investigate Leaks Right Away and Fix Promptly- If you choose to ignore any water damage, or postpone making the necessary repairs, be prepared to experience mold, mildew, dry rot, or even structural damage to your home.
  5. Upgrade Washing Machine Hoses- Old, brittle, or leaky washing machine hoses are among the most frequent causes of water loss for homeowners. Replace yours often to avoid expensive damage.
  6. Check Your Water Pressure- If the water pressure to your home is too high, then your pipes and hoses may fail under the high pressure. You can check your water pressure by purchasing a water pressure gauge at a local hardware store, attach it to an outside faucet, and turn the faucet on to full force. The gauge will give you a reading of the home’s water pressure. Typical home water systems are designed for a pressure of 40-70 psi. Anything above 70 psi will put your plumbing at risk.
  7. Monitor Your Water Bill- Sometimes, the only way you know that water is leaking is by taking a closer look at your water bill. If your usage jumps significantly from one month to the next, then there is probably a leak somewhere in the home.

If you do unfortunately experience water damage at your residence or business, we are here to help. Call us at (870) 934-0501.

Important Things to Do and Not to Do for Clean Water Damage

3/18/2021 (Permalink)

Things to Do

-Stop the source of water by shutting off your water valve. 

- Remove excess water by mopping and blotting 

-Wipe excess water from wood furniture after removal of all tabletop items

-Remove and prop up wet upholstery and cushions 

-Remove colored rugs from wet carpeting

-Remove art objects to a safe, dry place

-Gather loose items from the floor 

Things NOT to Do

-Do not use your household vacuum to remove water.

-Do not leave books, magazines, or other colored items on wet carpet or floors.

-Do not leave wet fabrics in place. Hang furs and leather goods.

-Do not use television or other household appliances.

-Do not turn on ceiling fixtures if the ceiling is wet and keep out of rooms where ceilings are sagging.

Household Appliances Most Likely to Cause Water Damage and How to Prevent Serious Leaks

3/9/2021 (Permalink)

Washing Machine – Damaged water pumps or compromised hoses connected to the pump most commonly cause leaks under washing machines. Usually, you will notice lots of rumbling or shaking during a washing cycle if a pump is damaged.

Refrigerator- A blocked defrost drain is one of the most common reasons for refrigerator leaks. This happens when the drain hose gets clogged leading to ice buildup, which eventually leads to water leakage.

Dishwasher –Loose plumbing connections of the hoses and valves can lead to leaking from your dishwasher. Dishwashers are designed to work for ten-year periods. If you are having trouble with the dishwasher leaking, it may be time for a replacement.

Hot Water Heater – Be attentive to corrosion, mineral buildup, and other factors related to the age of your water heater. An annual inspection of your water heater can help to minimize the chances of leaks or a bust. Water heaters are recommended to be replaced every ten years.

Ways to Prevent Serious Leaks in Three Simple Steps

Step 1: Schedule regular plumbing maintenance for all appliances.

Step 2: Keep in mind the average lifespan of all appliances.

Step 3: Maintain a personal habit of checking appliances for leaks and damage every month.

SERVPRO Equipment, Getting the Job Done

3/5/2021 (Permalink)

Moisture Meter in use In this photo, you can see how our employees use moisture meters to detect the amount of water in the ceiling of a house.

Many people have encountered broken pipes at their residence as an after-effect of winter weather. We want to highlight our SERVPRO of Jonesboro crew and the equipment they use to get the job done.

We use iPads to log in information and pictures of damage at each job. Shown here is the process of photography to document mold damage in the crawlspace underneath a home.

We also use our FLIR infrared thermal camera to help with the detection of moisture within your walls and surfaces. It detects heat and converts it into a visual image. Although, FLIR cannot “see" moisture the subtle temperature changes and patterns can expose the presence of water. Moisture can be difficult to detect through subtle signs until water starts dripping.

After finding signs of moisture with the use of our FLIR camera, we can use our moisture meters to detect how wet a wall or surface might be. Our moisture meters also help us to ensure when the drying process is complete.

At SERVPRO of Jonesboro, we want to ensure the highest quality service, and our equipment helps to make that possible!

Inspecting Your HVAC

5/6/2020 (Permalink)

Here in the Arkansas area, we are currently in the midst of a season change. With this change comes an increase in temperature outside, thus our HVAC (heating, ventilation, and air conditioning) systems are starting to work overtime. This constant use of our heating and air conditioning systems brings upon a good time to inspect and ensure they are working properly. 

One of the first things to inspect when it comes to your HVAC unit is the drain pan. This is designed to collect water that results from the air conditioning process. Unfortunately, drain pans can fail. You should always check to ensure there are no holes or cracks in the pan itself. If these are present, water will be able to leak out and either pool at the bottom or fall throughout the interior. This could cause excess damage. 

Another crucial part of your HVAC unit to inspect is the drain line. The drain line is used as an exit route for excess moisture produced by the unit. You should always check this line for damage or clogs. Clogs, specifically are very prevalent when it comes to HVAC drain lines. When clogs occur, water will quickly back up the line and drain into the drain pan. The pan will eventually fill and begin to overflow, which can cause extensive water damage. 

When properly maintained, your HVAC system provides a comfortable indoor environment, despite the weather outside. But, if your HVAC system does present problems, call the experts - SERVPRO of Jonesboro. Our professional technicians are available 24 hours a day and 7 days a week. Call us today at (870)934-0501. 

What We Need to Know- Water Damage

5/5/2020 (Permalink)

Here at SERVPRO of Jonesboro, we know how important it is to respond quickly to water damage. A delay of even just a few hours can greatly increase the severity of the damage. With this in mind, we are available 24 hours a day, 7 days a week for all water emergencies, large or small. 

When you call with an emergency water damage, a SERVPRO representative will answer the phone ready to help. We understand that initially, you may feel confused, stressed, and vulnerable. However, knowing a little about what we will need before you call can help ease your stress and allow us to answer your questions more effectively. Here are a few of the questions you can expect to be asked during your initial call: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of Jonesboro is available to help make the water clean up process as painless as possible for you and your family. Call, anytime. 24/7- (870)934-0501. 

IICRC Certified Firm

4/21/2020 (Permalink)

IICRC Certified Firm IICRC Certified Firm

Is the restoration company you hired registered with IICRC? Our employees are individually certified in water, fire, mold, carpet cleaning, and many other categories. Our company is listed as a certified firm with IICRC. Customers can verify certifications by visiting the website below. 

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

[Information via IICRC.org]

If you need services, please call SERVPRO of Jonesboro at (870)934-0501. You can also visit us on the web at SERVPROjonesboro.com

What To Do Until Professional Help Arrives

3/18/2020 (Permalink)

f you have water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

We're available and can respond 24/7/365. Please call 870-934-0501 in case of an emergency.

Remember, It's the water you can't see that causes mold and rot in your home or business. Allow us to use moisture meters to check everywhere. It's less expensive to handle a fresh water damage than to complete mold remediation. 

SERVPROjonesboro.com 

IICRC Industry Standards

3/18/2020 (Permalink)

The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. Your initial reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. Our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Jonesboro will inspect to detect everything that is wet, measure how much moisture is in the wet materials and monitor whether the materials are drying properly and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to IICRC industry best practices and standards. This will ensure that your restoration is done properly and efficiently as well as improving results and restoring your property faster! 

Call us for all your emergency needs at 870-934-0501

SERVPROjonesboro.com

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Jonesboro, 870-934-0501

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

We are Certified

3/27/2019 (Permalink)

Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

[Information via IICRC.org]

Storms

3/25/2019 (Permalink)

The Storm Events Database contains the records used to create the official NOAA Storm Data publication, documenting: 

  1. The occurrence of storms and other significant weather phenomena having sufficient intensity to cause loss of life, injuries, significant property damage, and/or disruption to commerce;
  2. Rare, unusual, weather phenomena that generate media attention, such as snow flurries in South Florida or the San Diego coastal area; and
  3. Other significant meteorological events, such as record maximum or minimum temperatures or precipitation that occur in connection with another event.


The database currently contains data from January 1950 to November 2017, as entered by NOAA's National Weather Service (NWS). Due to changes in the data collection and processing procedures over time, there are unique periods of record available depending on the event type. NCEI has performed data reformatting and standardization of event types but has not changed any data values for locations, fatalities, injuries, damage, narratives and any other event specific information. Please refer to the Database Details page for more information. 

You can register your email address with NCEI to receive future information regarding access system downtime, data issues, new features and general news about the Storm Events Database. 

NOAA National Centers for Environmental Information Storm Events Database:

https://www.ncdc.noaa.gov/stormevents/

Be Proactive vs Reactive

3/20/2019 (Permalink)

When there is water in your home, mold can quickly become an issue. It can cause health issues and damage to your property. SERVPRO of Jonesboro has the training, protective gear, and specialized equipment to handle your mold problem. If your water loss is not properly handled by someone like SERVPRO of Jonesboro it could turn into a mold remediation. Call a professional restoration company immediately. At SERVPRO we use all tools, equipment and training to find all wet materials so that they can be removed and/or dried successfully. FLIR cameras are sometimes used to find the migration of the water followed by moisture meters to verify if a surface is indeed wet. We gauge what's wet by gathering an unaffected moisture reading on the same material in an area we know was not wet from the loss. Our DryBook software validates exactly the amount of drying equipment needed in each room. Remember, time is important as mold can begin growing within 72 hours.

Important First Steps

3/14/2019 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

We're available and can respond 24/7/365. Please call 870-934-0501 in case of an emergency. 

Training is Required

3/14/2019 (Permalink)

The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. Your initial reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. Our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Jonesboro will inspect to detect everything that is wet, measure how much moisture is in the wet materials and monitor whether the materials are drying properly and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to industry best practices and standards. This will ensure that your restoration is done properly and efficiently as well as improving results and restoring your property faster! 

Important Weather Alerts

3/14/2019 (Permalink)

Lately there has been flooding all over the United States: if you are unfamiliar with the difference between a flash flood warning, flood warning, and flood advisory; then read below! 

What is the difference between a Flood Watch and a Flood Warning issued by the National Weather Service?

  • Flash Flood Warning: Take Action! A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

  • Flood Warning: Take Action! A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.

  • Flood Watch: Be Prepared:A Flood Watch is issued when conditions are favorable for a specific hazardous weather event to occur. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

  • Flood Advisory: Be Aware: An Flood Advisory is issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property.

Information from http://www.floodsafety.noaa.gov/

Severe Weather Tips

3/14/2019 (Permalink)

Since SERVPRO partners with the American Red Cross we love sharing their tips on different occasions. 

Check out www.redcross.org for more information!

TORNADOES Tornadoes can strike without warning and destroy a community in seconds. Before a tornado warning is issued for your area, here are some things you should do:

1. Know your community’s warning system.

2. Pick a place where family members can gather if a tornado is headed your way. It could be your basement or, if there is no basement, a center hallway, bathroom, or closet on the lowest floor. Keep this place uncluttered.

3. If you are in a high-rise building and don’t have enough time to go to the lowest floor, pick a place in a hallway in the center of the building.

4. Remove diseased and damaged limbs from trees.

5. Move or secure lawn furniture, trash cans, hanging plants or anything else that can be picked up by the wind and become a projectile.

 

THUNDERSTORM SAFETY STEPS Thunderstorms injure an average of 300 people every year, and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow:

1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.

2. As the storm approaches, take shelter in a building.

3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.

4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.

5. If you are caught outside and cannot reach a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

 

FLOODING Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do:

1. Be prepared to evacuate at a moment’s notice. When a flood or flash flood warning is issued for your area, head for higher ground and stay there.

2. Stay away from floodwaters.

3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

4. Keep children out of the water.

5. Be especially cautious at night when it is harder to recognize flood danger.

 

DOWNLOAD EMERGENCY People should download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of tornadoes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

It's The Water You Don't See (Part 1)

2/5/2019 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Jonesboro have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Jonesboro will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO® of Jonesboro:

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® of Birmingham South to monitor the drying process.

It's The Water You Don't See (Part 2)

2/5/2019 (Permalink)

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Jonesboro can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

The bottom line? SERVPRO® of Jonesboro has the training and equipment to make it “Like it never even happened.”

The Red Cross Wants You To Be Safe From Home Fires This Holiday Season

12/18/2018 (Permalink)

It’s the holiday season and once again we celebrate with family and friends. Unfortunately the holidays also mean a surge in home fires. The Red Cross wants you to be safe from home fires this holiday season.

The U.S. Fire Administration and the National Fire Protection Association state that nearly 47,000 fires occur during the winter holidays. These fires claim more than 500 lives, cause more than 2,200 injuries and cost over $500 million in property damage. The most common causes of home fires are from Christmas trees, candles and children playing.

What You Can Do To Be Safe

Here are some important things you can do to reduce your risk of home fires this season:

  • Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents and candles.
  • When choosing a Christmas tree purchase one that is flame retardant metallic or artificial.
  • If you do choose a real tree ensure that it’s fresh and that green needles aren’t easily broken. And remember – keep live trees as moist as possible by giving them plenty of water.
  • Before stringing your holiday lights check them over to ensure that there are no frayed electrical cords, that they are in good working condition, and that they are used according to the manufacturers instructions.
  • Make sure to unplug your tree and holiday lights when you leave the house and when you go to bed.
  • Never leave burning candles unattended and make sure to extinguish them when going to bed.
  • Designate one person to walk around your home to make sure that all candles and smoking materials are properly extinguished after guests leave.
  • Holidays mean lots of cooking and baking. However the kitchen is also one of the most common places for a home fire to start. When using potholders, oven mitts, wooden utensils, paper, kitchen towels, and other flammable items, be sure to keep them well clear of the stovetop.

Smoke Detectors Save Lives!

This is a great time of year to check your smoke detectors to ensure they are installed and working properly. Smoke detectors should be installed on every floor and outside every bedroom and sleeping area in your home. To test if your detector is functioning effectively, press the test button for a few seconds. If you hear the beep you know it’s working. Make sure to re-test your detector once per month and replace the batteries every six months.  If you find that you need a smoke alarm or want yours tested, call your local Red Cross and get one installed, replaced, or inspected for FREE!

How You Can Help!

And please be sure to visit http://redcross.org/homefires for more information on how to keep your home fire safe during the holidays.

https://americanredcrossofsouthernnevada.wordpress.com/2015/11/24/the-red-cross-wants-you-to-be-safe-from-home-fires-this-holiday-season/

if you need service SERVPRO of Jonesboro can be reached at 870-934-0501 or online at SERVPROjonesboro.com

What to do until SERVPRO arrives!

3/27/2018 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

We're available and can respond 24/7/365. Please call 870-934-0501 in case of an emergency. 

IICRC

3/27/2018 (Permalink)

Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

[Information via IICRC.org]

Science of Drying

3/27/2018 (Permalink)

The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. Your initial reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. Our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Jonesboro will inspect to detect everything that is wet, measure how much moisture is in the wet materials and monitor whether the materials are drying properly and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to industry best practices and standards. This will ensure that your restoration is done properly and efficiently as well as improving results and restoring your property faster! 

Prevent Frozen Pipes from Causing Water Damage

11/15/2017 (Permalink)

Any type of pipe can freeze and burst in cold temperatures.

Frozen pipes are a leading cause of water damage in the colder months of the year. Why?

Water has the unfortunate property in that as it freezes, it expands. This can affect all types of water lines, whether metal, plastic, or PVC. Simply, all pipes are subject to bursting given the right amount of pressure. As the water freezes, it can expand the pipe, eventually, causing a hairline crack or a complete break. At that point the portion unfrozen will then provide a continual stream of water until shut off, causing water damage throughout the property.

How can I prevent or bursting?

If possible, make sure that all pipes and supply lines on exterior walls are insulated. Exterior walls will be much colder than interior walls given their location. Additionally, all water lines in basements and crawlspaces need to be insulted as they will be subjected to very cold temperatures. Foam insulation wrap can help prevent your pipes from freezing. Make sure all outdoor hoses are removed from exterior water spigots. Always keep your heating unit on and operational, even when away on vacation. If leaving for an extended period of time, set your thermostat to no less than 55 degrees to ensure that your home has enough heat to properly keep interior pipes from freezing. Open cabinet doors that supply all water lines to sinks or vanities that are on exterior walls to allow in enough heat to circulate around the pipes. Keep garage doors closed if you have water supply lines located in that area. In extreme cases of severe cold for extended periods of time, ensure that exposed pipes are insulated. Space heaters (placed away from anything flammable) can provide heat and warmth to combat cold environments in garage areas.
If you notice very low water pressure from water supply areas, a frozen pipe could be the cause. Immediate action should be taken to identify the problem.


What should I do if my pipes are already frozen?

Turn on all the faucets with warm water, not hot, to a slow drip. This will help in supplying warmer water to the area without causing an abrupt temperature change. It will also help you in determining the location of the freeze.
Apply exterior heat to the frozen section of pipe. This can be done with a hair dryer, electric heating pad, space heater, towels soaked in warm water wrapped around the pipe. NEVER use open flame devices as this can be a major fire hazard.
Keep continual heat on the area until water flow is restored to normal. Once restored, try to determine why the area froze. It may be as simple as adding insulation, sleeve wraps, UL listed heat tape, or other forms of insulation.
If you cannot locate, find, or properly thaw your pipes, call a professional plumber to assist.


What if my pipes burst and cause water damage?

If your pipes have busted, cracked, or began leaking, immediate action should be taken to ensure that water damage can be minimized to your property. Soak up as much water as possible with towels or extract with a shop vac. It's often necessary to have professionals like SERVPRO come in and completely mitigate the water. Personal drying efforts can help reduce damages, but will not get rid of all moisture and humidity. It's important to ensure that your property is completely dry and dehumidified to prevent secondary damage from ruining your home, flooring, furnishings or building materials. At SERVPRO we will use a combination of moisture meters and cameras to know exactly where the water has traveled and develop a mitigation plan for drying.

Call SERVPRO today if you've had water damage from a pipe leak, and we'll work with you and/or your insurance company to make sure that your home is restored professionally!

Get more water damage tips here.

www.SERVPROjonesboro.com

North East Arkansas Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/10/2016 (Permalink)

This Paragould home’s basement flooded due to a pipe break.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your North East Arkansas basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 870-934-0501

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Jonesboro and let our trained, professional crews handle the situation safely and correctly. We have earned the tust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 870-934-0501

Faster to your North East Arkansas Water Damage Event

8/10/2016 (Permalink)

SERVPRO of Jonesboro provides 24 hour fire and water damage restoration service in North East Arkansas

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Barbara provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Jonesboro arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 870-934-0501

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jonesboro

SERVPRO of Jonesboro specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

24 Hour Emergency Water Damage Service

8/10/2016 (Permalink)

SERVPRO of Jonesboro provides 24 hour fire and water damage restoration service in North East Arkansas

SERVPRO of Jonesboro is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
870-934-0501

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jonesboro has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Jonesboro

SERVPRO of [[Franchise Name]] specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.