What We Need to Know- Water Damage

5/5/2020 (Permalink)

Here at SERVPRO of Jonesboro, we know how important it is to respond quickly to water damage. A delay of even just a few hours can greatly increase the severity of the damage. With this in mind, we are available 24 hours a day, 7 days a week for all water emergencies, large or small. 

When you call with an emergency water damage, a SERVPRO representative will answer the phone ready to help. We understand that initially, you may feel confused, stressed, and vulnerable. However, knowing a little about what we will need before you call can help ease your stress and allow us to answer your questions more effectively. Here are a few of the questions you can expect to be asked during your initial call: 

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

SERVPRO of Jonesboro is available to help make the water clean up process as painless as possible for you and your family. Call, anytime. 24/7- (870)934-0501.