Michael has been our Estimator who has been employed since 2002. He began in Sales and Marketing but later transferred into an Estimating position. He holds IICRC certifications in Water Restoration, Carpet Cleaning, Applied Structural Drying, Applied Microbial Remediation and Fire Restoration. He has the Federal Lead Renovator and Subrogation certifications.
She was promoted to Office Manager in 2015. Kim has been our Administrative Assistant since 2009. She holds certifications with the IICRC for Water Damage Restoration, Fire Damage Restoration and also has the Federal Lead Renovator Certification.
Ann joined SERVPRO in January 2015 as an Administrative Assistant. She has completed the IICRC Fire certification. She works closely also with our Construction division. Ann is basically at Coordinator and handles many aspects of billing, invoicing and subcontractor vendor files.
Mickey began working as a Sales & Marketing Representative (SMR) for SERVPRO in mid 2014. His primary focus is completing Emergency Ready Plans (ERP) for schools and businesses. While this is a part time job, Mickey's primary focus is in the restaurant industry with Front Page Café and Fat City Grill & Steakhouse.
She was promoted to Crew Chief in 2014. Donna worked as a Production Technician and began employment in August 2013. Donna is also enrolled in the Employee Certification Training Program, IICRC WTR certified, IICRC Fire certified and IICRC Applied Structural Drying certified. Donna also holds the federal Lead Renovator certification.
Steve has been with SERVPRO since January 2014 and was hired as our Construction Manager. Steve brings 30 years of experience working in construction but more importantly has worked in this industry for the last 25 years. Steve has extensive knowledge working with customers and insurance companies on the repairs following mitigation. With the addition of Steve we are now providing roof tarp and board up services following fire, wind, storm, vandalism and so on. Steve is IICRC certified in Applied Structural Drying, Water Restoration, Carpet Cleaning, Fire/Smoke Restoration and has the federal Lead Renovator certification.