SERVPRO of Jonesboro Employee Photos

Male employee with white hair and glasses

Michael Blalock- Estimator

After Nineteen years of service Michael officially retired on Thursday, April 1, 2021. We wish him well in the years ahead! Thank you for all the effort and energy you put into this company over the years.

Michael has been working for SERVPRO of Jonesboro since 2002. He began in Sales and Marketing, but in 2009 he transferred into an Estimating position. Michael's favorite part of this job is being able to apply his artistic background to his everyday work. He holds IICRC certifications in Water Restoration, Carpet Cleaning, Applied Structural Drying, Applied Microbial Remediation, and Fire Restoration. He also has the Federal Lead Renovator and Subrogation certifications.

Michael is married to Kim Blalock, and together they have a daughter, Brooks. In his spare time, he enjoys playing golf and listening to blues music.

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Kim Easter - Office Manager

Kim began working for SERVPRO of Jonesboro in 2009 as our Administrative Assistant. She has since been promoted as of 2015 to Office Manager. Her favorite part of this job is to hear that customers are happy. She holds certifications with the IICRC for Water Damage Restoration, Fire Damage Restoration, and also has the Federal Lead Renovator Certification. 

In Kim’s free time, she enjoys spending time with friends and her cat, Callie. She also loves to cook and cheer on the Dallas Cowboys.

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Becky Rogers- Administrative Assistant

Becky began working for SERVPRO of Jonesboro in April of 2020 as our Administrative Assistant. She brings with her 14 years of office experience and great customer service skills. She also has recently received the IICRC WRT and Fire and Smoke Restoration certification.

Becky is married to Marc Rogers. She loves to spend her free time with her dog, Shadow. She also enjoys relaxing and playing games. 

White male with plaid shirt and black SERVPRO vest

Mickey Felts - Sales & Marketing Manager

Mickey began his career with SERVPRO of Jonesboro in mid-2014 as a part-time Marketing Representative. He has since been promoted to Sales and Marketing Manager as of 2020, and he is IICRC WRT and Fire and Smoke Restoration certified. With this job, he is able to work closely with his home town of Jonesboro, Arkansas, and its surrounding communities. This allows him to do what he loves, serving these communities, and helping them in their time of emergency.

In Mickey's spare time, he spends it with his family. He is married to Greta Felts, a third-grade teacher, and together they have two children and two granddaughters. He spends every chance he gets with his granddaughters.

White male wearing a black SERVPRO shirt

Eric Clements- Production Manager

Eric Clements has been the Production Manager here at SERVPRO of Jonesboro since July 2020. He has several years of experience in not only the restoration industry but also in management. Eric has previously worked here on two separate occasions as part of our Production division. This has provided him with valuable experience of how the restoration industry and our company, SERVPRO, works. He also has worked for a moving company, which has helped boost his knowledge of moving and packouts. Eric holds IICRC certifications in water, fire, and odor. 

Eric is married and together, he and his wife have two children. He enjoys spending his free time with his family, hunting, fishing, and working. He is very dedicated to his job and puts his all into it every day. He is a great asset to have added to our team here at SERVPRO of Jonesboro!

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Tim Singleton - Crew Chief

Tim began his career with SERVPRO of Jonesboro in 2017 as a Production Technician. He came into this job with previous experience and great leadership skills, which lead to his promotion to Crew Chief in 2018. He is also IICRC WRT certified.

In Tim’s spare time, he enjoys fixing up and rebuilding cars. He is married with two children and two grandchildren. 

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Donna Finley - Crew Chief

Donna began working for SERVPRO of Jonesboro in August 2013 as a Production Technician. She excelled at this position and was soon promoted to Crew Chief as of 2014. Donna is enrolled in the Employee Certification Training Program, IICRC WTR certified, IICRC Fire certified and IICRC Applied Structural Drying certified. Donna also holds the federal Lead Renovator certification. Her favorite part of this job is being able to help those in their time of need. She has two children and six grandchildren, whom she loves to spend her spare time with.

White male wearing SERVPRO shirt

Schyler Hampton- Crew Chief

Schyler began his career with SERVPRO of Jonesboro in November of 2020 as a Production Technician. He has since advanced into a Crew Chief position. He has also become WRT IICRC certified. When outside of work, Schyler enjoys spending time with his family and serving in the National Guard. We are very fortunate to have him on our SERVPRO team!

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Angel Morris- Production Technician

Angel began working here at SERVPRO in May 2022 as a production technician. She is a go-getter and doesn't let anything slow her down. We are so glad to have her as a part of our production crew. 

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Steve Singleton - Construction Manager

Steve has been with SERVPRO since January 2014 and was hired as our Construction Manager. Steve brings 30 years of experience working in construction but more importantly has worked in this industry for the last 25 years. Steve has extensive knowledge working with customers and insurance companies on the repairs following mitigation. With the addition of Steve, we are now providing roof tarp and board up services following fire, wind, storm, vandalism, and so on. Steve is IICRC certified as a Master Water Restorer, Master Fire and Smoke Restorer, and Residential Mold Inspector. He is also IICRC certified in Applied Structural Drying, Carpet Cleaning, Carpet Repair and Installation, Odor Control, Applied Microbial Remediation, and has the federal Lead Renovator certification.

White male in a black SERVPRO polo

Jack McCallister- Reconstruction Superintendent

Jack began working for SERVPRO of Jonesboro in May of 2022 as our Reconstruction Superintendent. He is a great addition to our team as he brings 40 years of experience in construction. In fact, he began in this field when he was only 14 years old!

Jack and his wife, Debbie, have five kids, 8 grandkids, and 1 great-grandchild. When he's not at work he enjoys spending time with his family. We are very lucky to have such a hard-working and family-oriented man working with us. 

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Brian Hildebrandt- Reconstruction Technician

Brian has been with SERVPRO of Jonesboro since December 2021. We are very lucky to have him as part of our reconstruction crew. He not only has been a hardworking and dedicated employee, but he is also great at helping others improve their skills. 

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Johnathan Beck- Reconstruction Technician

Johnathan has been employed with us since May 2022. He has 5 years of experience in framing/construction and has continuously grown his skills since starting here at SERVPRO. When not at work, he enjoys traveling and spending time with his baby girl. 

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Susie Rudder- Reconstruction Technician

Susie began working for SERVPRO in June 2022 as a reconstruction technician. She came to work here as a team for our reconstruction crew with her husband Charles. 

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Charles Rudder- Reconstruction Technician

Charles began working for SERVPRO in June 2022 as a reconstruction technician. He came to work here as a team for our reconstruction crew with his wife Susie.

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Will Hjorungdal- Reconstruction Technician

Will was hired as a reconstruction technician in January 2022. He has been a valuable asset to our reconstruction crew. He has shown great leadership and is a very hard worker.

Will grew up in Norway and later on in life, moved to Arkansas. He lives here with his wife and in his free time, he enjoys cooking and baking. 

white male in a black SERVPRO polo

Brad Drope- Reconstruction Technician

Brad has been a reconstruction technician at SERVPRO since March 2022. He is a hard worker and is a great addition to our crew.