Recent Posts

Cleaning Contents Affected By Smoke

9/15/2021 (Permalink)

Whenever a fire starts inside a building, smoke can affect numerous items. During a fire, combustion, the process of a solid turning into a gas by applying heat takes place. Smoke is created by materials that do not burn completely.

During a burn, smoke can travel all over the structure which causes various problems. A big part of mitigating fire damage is dealing with smoke-related issues. When a blaze takes place materials all over the home, get coated in soot residue, and foul odors are left behind.

When restoring a house damaged by smoke, our SERVPRO technicians inspect the structure to figure out which areas got affected. We determine which cleaning methods to use based on how concentrated the soot is, the type of residue present, and the kind of materials affected. If the soot is heavily concentrated, then it can be difficult to clean whereas light residues can be wiped off easily.

A fire creates different kinds of smoke throughout its duration based on the materials it burns, the speed of combustion, and the amount of oxygen. When synthetic materials are burned, they create soot that adheres to surfaces better than residues resulting from natural substances such as wood. Fires that burn slow and lack oxygen produce wet smoke that can be extremely difficult to remove compared to quick-burning fires that create dry smoke.

The type of materials surfaces are made of also affects the cleanability of soot residues. Non-porous materials such as plastic and metal repel moisture well making them easy for our SERVPRO technicians to clean using wet, water-based chemicals. Non-porous materials such as softwood and upholstery absorb soot residues better, and they can penetrate deep into the material. Water-based chemicals can soak the soot deeper into the material causing them to get ruined. Dry cleaning methods such as wiping with a dry sponge prove to work better in removing soot from porous substances.

Various methods are available to use when dealing with multiple types of soot residues affected by different kinds of materials. There are different types of cleaning chemicals as well as application methods that are designed specifically for dealing with certain situations.

SERVPRO of Jonesboro is here to help you 24/7/365 with any fire damage and restoration issue.

Please call us at 870-934-0501

SERVPRO of Jonesboro Services

7/12/2021 (Permalink)

SERVPRO of Jonesboro offers several different types of services for our community and the surrounding areas. One of these services is reconstruction. In 2014, we received our Residential Contractors license. This license allows us to handle all phases of reconstruction in a residential building. We can do this whether or not a fire or water damage occurred beforehand. Recently, we took our reconstruction service a step further. As of April 2020, we now hold our Commercial Contractors license, specializing in remodeling, renovations, restoration, and alterations. This license allows us to provide our commercial construction service to any commercial building as long as the job does not exceed $750,000. This gives us plenty of room to work with while providing our service to a commercial client. Also, we have experience in residential construction, which is closely tied to commercial construction, thus giving us further knowledge and experience to apply when completing a commercial job. SERVPRO is also a franchise with multiple locations that have much experience in this field. This provides us with trusted and knowledgeable points of contact for any assistance needed while completing a commercial construction project. So next time you are looking for a commercial contractor, contact SERVPRO of Jonesboro. We are ready to help you in any and every way possible. For more information, you can visit our website at www.SERVPROjonesboro.com or call our office at (870)934-0501.

Storm Restoration and Mitigation in North East Arkansas

6/18/2021 (Permalink)

SERVPRO of Jonesboro specializes in storm and flood damage restoration.  

Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quickly with the best resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit North East Arkansas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Tips For Building An Emergency Ready Plan

6/18/2021 (Permalink)

Choose at least two pre-planned places for your family to meet in case of an emergency. One should be right outside your home in case of a sudden emergency, such as a fire. The other should be outside of your neighborhood in case you cannot return home or are asked to evacuate.

Hold evacuation drills at home, practice getting out of the house quickly, and drive your planned evacuation route. The more you practice, the more confident you will be if you really need to evacuate.

Communication is a key component to your safety; make sure you have an out-of-town contact that will help your household reconnect after an emergency. Store an “In Case of Emergency” contact on your phone, have regular conversations about whom to text or call if you need help, and where to go during and after an emergency.

Create a personalized plan and supply kit for your specific daily needs and responsibilities, taking into consideration any additional friends or family that may be included in your emergency plans, such as elderly neighbors or grandparents. Some key factors to consider when creating a supply list are different ages within your household, medical and dietary needs including medications, children.

Sewage Cleanup? Call SERVPRO of Jonesboro!

6/10/2021 (Permalink)

Sewage backup cleanup and removal in Northeast Arkansas is always a messy job. All you have to say is sewage, and people know exactly what you are talking about. When it comes in contact with your home's flooring or contents, is when you really have a problem on your hands.

If a sewage line gets clogged or you just have a random backup that is where SERVPRO of Jonesboro comes in. We have the tools and knowledge to help you get everything cleaned up and sanitized as quickly as possible. Our technicians have been trained on how to clean up contaminated water and use the proper protection for what it may contain. Not only does the look of sewage water scare people but the odor will definitely make you think twice about cleaning it up yourself. Most homeowners do call for advice if it is a small problem, but if you feel you’re in over your head with the sewage overflow cleanup, we are ready to help.

Sewage Backup or Toilet Overflow in Northeast Arkansas? Call SERVPRO of Jonesboro Today – (870) 934-0501

Your Fire Cleaning Experts

6/10/2021 (Permalink)

Every situation has its differences, but overall, the bigger and hotter the fire, the more difficult the clean-up will be. Here at SERVPRO of Jonesboro, we use a combination of tactics including cleaning, deodorizing and sealing of materials to clean up from fire damages. 


Some of the basic information that is important when discussing fire damage restoration is: To know that the process involved will definitely differ depending on the severity and size of the fire and damage caused. However, the principles of fire damage restoration will for the most part be the same. Like in most restoration projects the main goal we are trying to reach is preloss condition, that is you want your property to be restored back to how it was before the damages occurred; you want it to be safe, clean, odor free, and looking as if it never even happened.

We are Ready to Assist You!

6/9/2021 (Permalink)

When storms or floods hit, SERVPRO of Jonesboro is ready to assist! 

We have seen an enormous amount of rain already this spring and we have assisted numerous customers after they have contacted us. 

Our professional teams are ready to respond to your home or business following water damage. We provide 24/7/365 emergency services to all of Northeast Arkansas.

Since we are locally owned and operated, SERVPRO of Jonesboro is able to reduce and prevent additional damage, which keeps restoration costs lower.

While we're located in Jonesboro, we are ready to serve wherever we're needed. Through our nationwide network of franchises and elite Disaster Recovery Teams strategically located throughout the United States, we are equipped to handle any size disaster. 

Have storm or flood damage. 

Call us today at 870-934-0501

Storm Damage:

6/8/2021 (Permalink)

There is no way to know the extent of the damage until our trained team at SERVPRO of Jonesboro arrives onsite and inspects the property after a storm. For example, this Spring, a snowstorm occurred here in Jonesboro. There were calls coming into the office about pipes bursting, flooding, etc. 

We received a call months later involving a flood in a customer's basement and extra bedroom. After our team assisted the situation they discovered that the flood had occurred from a pipe bursting during the storm, and another damage was caused. This had not been noticed because our team had not been brought in. Choose SERVPRO of Jonesboro, and we will make sure to make each situation "Like it never even happened," even if the damage isn't visible. 

We are ALWAYS Here to Help

6/4/2021 (Permalink)

Here at SERVPRO of Jonesboro, we know that disasters rarely give notice that they’re about to happen. If you and your family have gone on vacation and return to a swimming pool instead of a home, we are there for you. Or say someone drives into the side of your house, and you need a board up until repairs can be made...we’ve got your back. Even as a small, locally owned business, we arrive faster to any size disaster and will coordinate with you and your insurance to meet your needs. 

We are always available to take your call because we like to make it “Like it never even happened,” so that you can focus on what really matters. 

SERVPRO of Jonesboro is here to help you 24/7/365 with any type of damage and restoration issue.

Please call us at 870-934-0501

Tips to Prevent Water Damage

5/25/2021 (Permalink)

Plants around your home? Gutters full of leaves? Downspouts unattached? High water bills? These are all signs of potential water damage. 

  • be careful where you plant trees and plants- some plants have invasive roots
  • clean out roof gutters- debris causes build up of water with no place to go
  • keep an eye on your water bill- extreme differences could show a leak
  • us a drain snake instead of chemicals- chemicals can potentially eat through your pipes
  • NEVER POUR GREASE DOWN YOUR SINK- even if the water is running, it can and will clog your drains

Damage from water is hard to prevent. With the knowledge discussed in this post, you may be able to lessen your chances of water damage or lessen the amount of damage caused by the water.

If you do suffer a water loss be sure to call SERVPRO of Jonesboro to mitigate the damage. Call us at 870-934-0501.