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Arkansas Levee in Danger of Failing, Jackson County Official Warns

2/15/2019 (Permalink)

Why SERVPRO Arkansas Levee in Danger of Failing, Jackson County Official Warns Levee is eroding in Jackson County, Arkansas

Some people living near the White River in northeast Arkansas have been warned to leave their homes because flooding is eroding a levee on the river, an official says.

Jackson County Judge Jeff Phillips declared an emergency Tuesday night and announced a voluntary evacuation.

As a precaution, the American Red Cross opened a shelter in Newport, Arkansas, about 82 miles northeast of Little Rock. A breach could send floodwaters into parts of surrounding Jackson County and neighboring Woodruff County.

 The White River at Newport reached major flood stage Thursday morning. As of 7 a.m. local time, it was at 30.01 feet, according to the National Weather Service. The river is expected to start falling on Friday, though the flood warning continues until Feb. 20. Early forecasts say more precipitation is likely early next week.

Heavy rain fell across much of the state earlier this week. Some parts of northeast Arkansas saw up to half a foot of rain.

“The levee is holding right now, but I just don’t know if it will hold,” Judge Phillips told the Arkansas Democrat-Gazette. "On the err of caution, I want people to be aware this levee could fail, and when it does, it's going to be a lot of water."

The newspaper said U.S. Army Corps of Engineers inspectors were planning to survey the levee on Thursday.

Phillips told KAIT-TV he first learned of the levee erosion a week ago. He said more than $100,000 had been spent earlier on repairs to the levee.

“I personally think it just didn’t have enough time for the grass to grow and for it to settle before we got this kind of rainfall, so I think if we would’ve had a little more time, then I think it would do better than it’s doing right now,” he said.

 A report by the Corps of Engineers warned in May 2017 the levee was deteriorating and more than 400 structures could be in danger if the levee failed.

"Any of the risks ... could possibly lead to a sudden breach of the levee, resulting in significant property damages and potentially the loss of life. The leveed area consists primary of farmland with some homes. Most of the homes are on the outer edge of the leveed area and the residents will have a short exit route out of the leveed area," the report said.

Betty Faust is one of about 30 homeowners who could be affected by the levee failing. On Wednesday she was packing her belongings.

"I didn't know there was anything going wrong. Last night the mayor called [and] told us about it," Faust told KARK-TV. "Right now we're just trying to get our personal stuff."

Robert Gilliaum told KAIT he has never seen water levels this high in the decades he has lived in the area.

“If this thing washes out, I have eight hours from the time it washes out until it gets here, so the folks south of me need to be prepared to move real quick like,” Gilliaum said.

If SERVPRO of Jonesboro is needed we can be reached 24/7/365 at 870-934-0501.

Reconstruction and Remodeling

2/15/2019 (Permalink)

Why SERVPRO Reconstruction and Remodeling We can handle all types of reconstruction and remodeling

SERVPRO provides all types of reconstruction. We handle roofing, siding, windows, drywall, painting, trim, flooring and many other specific repairs. We can handle full bathroom or kitchen remodels. Our construction team can handle repairs following your fire, water, mold, flood, smoke or vandalism insurance claim. We can also handle all types of repairs that are not associated with an insurance claim. Allow SERVPRO of Jonesboro to work with you through the process. We are a one stop shop for all cleaning, mitigation and repairs. If you have an insurance estimate we will complete a walk through with you to ensure it is accurate before any work begins. We can also communicate directly with your Adjuster if needed.

Call us today at 870-934-0501 or visit our website at 

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2/15/2019 (Permalink)

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If you need us again please call us at 870-934-0501.

Winter Floods

2/15/2019 (Permalink)

SERVPRO of Jonesboro specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit North East Arkansas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 870-934-0501 or visit online at 

Have an Emergency? Call SERVPRO!

2/15/2019 (Permalink)

SERVPRO of Jonesboro provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jonesboro. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 870-934-0501

Residential Services

Whether your Jonesboro home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Jonesboro commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Disaster Cleanup

2/15/2019 (Permalink)

Water Damage

Water damage, such as from a flood or in the aftermath of a fire, is not just unsightly and unsanitary – it can also be dangerous. From wallboards to rugs, items that are not thoroughly dried can sprout mold and mildew.

Your first task in addressing water damage is to remove any water that remains. That means pumping out standing water and drying out waterlogged surfaces.

  • Pump out flooded basements gradually (about one-third of the water per day) to avoid structural damage. If the water is pumped out completely in a short period of time, pressure from water-saturated soil on the outside could cause basement walls to collapse.
  • Bring all soft items (such as sofas, clothing, bedding, and throw rugs) outside if possible – sunlight and wind will help them dry faster.
  • Throw out items that have absorbed water and cannot be cleaned or disinfected. This includes mattresses, carpeting, cosmetics, stuffed animals and baby toys.
  • Remove all drywall and insulation that has been in contact with flood waters.
  • Consider removing vinyl floor coverings and tile to allow the substructures beneath or behind them to dry.
  • Keep the windows open and run fans – or keep them shut and run dehumidifiers – to pull moisture out of wood floors and subfloors, beams, doors, etc.

 Be patient. Depending on the level of water damage incurred, it can take weeks or months for your home’s structural elements to be thoroughly dried. Only then should you replace drywall, carpets and other floor coverings. 

Commercial Mold Damage Tips to Remember After Water Damage

2/5/2019 (Permalink)

If your home or commercial building recently flooded due to storm damage or some sort of plumbing issues, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your home or business. Mold can affect indoor air quality, can cause significant property damage and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold in Jonesboro or North East Arkansas.


You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, PROTECT YOURSELF by wearing protective clothing, such as gloves and a face mask. 

Stop the Moisture

This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.  

Hire a Professional

The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the mold is properly remediated. We promise it could save you a lot of time, money and headaches in the future.

Visit for more information on mold removal.

How to Handle a Mold Situation

2/5/2019 (Permalink)

When there is water in your business, mold can quickly become an issue. It can cause health issues and damage to your property. SERVPRO of Jonesboro has the training, protective gear, and specialized equipment to handle your mold problem.

Call SERVPRO of Jonesboro
The mold cleanup and restoration process begins when you call us. One of our employees will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Your property will be carefully inspected for signs of mold using various technologies to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Different containment procedures will be placed to prevent the spread of mold, like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration
Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Jonesboro technicians use powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

The process of mold remediation depends on the amount of mold growth and the type of surface it's on. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new ones from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary.

SERVPRO of Jonesboro cleans your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings.

Depending on the level of mold damage, some building materials may have to be removed. Restoration may involve minor repairs or major repairs such as reconstruction.

Call today 870-934-0501

What To Do Until Help Arrives

2/5/2019 (Permalink)

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting, and other floor coverings will often need a thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until your local SERVPRO of Jonesboro arrives. The following tips may help reduce damage and increase chances of a successful restoration.


-Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.

-Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork. Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.

-If electricity is off, empty freezer/ refrigerator completely and prop doors open to help prevent odor.

-Wipe soot from chrome kitchen/ bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant such as Vaseline.

-If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures. Also drain the water heater and open all outside water spigots to water can drain.

-Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

SERVPRO of Jonesboro wants to save you the hassle and worry from many of these steps so please call us for all your fire damage needs and let our professional team do the work for you.


What Would You Do?

2/5/2019 (Permalink)

What would you do if...

You receive a call from a client today with a fire loss?

You have a fire loss on one of your properties?

You have a fire at your own personal property?

Some statistics...

Fire claims spike during the months of November - February.

On average, Fire causes over $12.4 billion in property damage annually.

Top 5 Causes of Fire loss:
Cooking equipment
Heating equipment
Electrical distribution & lighting equipment
Smoking materials

After the fire is need SERVPRO of Jonesboro!

Why not a Contractor first?

Mitigate, clean, & restore FIRST! Then repair and rebuild.

SERVPRO of Jonesboro can handle it all - One Stop Shop.

By the way...


Many times, the home or building must be secured immediately BEFORE anything else or simply while the Insurance & Fire Investigators complete their work. We can board up windows and doors.