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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Storm Damage:

6/8/2021 (Permalink)

There is no way to know the extent of the damage until our trained team at SERVPRO of Jonesboro arrives onsite and inspects the property after a storm. For example, this Spring, a snowstorm occurred here in Jonesboro. There were calls coming into the office about pipes bursting, flooding, etc. 

We received a call months later involving a flood in a customer's basement and extra bedroom. After our team assisted the situation they discovered that the flood had occurred from a pipe bursting during the storm, and another damage was caused. This had not been noticed because our team had not been brought in. Choose SERVPRO of Jonesboro, and we will make sure to make each situation "Like it never even happened," even if the damage isn't visible. 

We are ALWAYS Here to Help

6/4/2021 (Permalink)

Here at SERVPRO of Jonesboro, we know that disasters rarely give notice that they’re about to happen. If you and your family have gone on vacation and return to a swimming pool instead of a home, we are there for you. Or say someone drives into the side of your house, and you need a board up until repairs can be made...we’ve got your back. Even as a small, locally owned business, we arrive faster to any size disaster and will coordinate with you and your insurance to meet your needs. 

We are always available to take your call because we like to make it “Like it never even happened,” so that you can focus on what really matters. 

SERVPRO of Jonesboro is here to help you 24/7/365 with any type of damage and restoration issue.

Please call us at 870-934-0501

Tips to Prevent Water Damage

5/25/2021 (Permalink)

Plants around your home? Gutters full of leaves? Downspouts unattached? High water bills? These are all signs of potential water damage. 

  • be careful where you plant trees and plants- some plants have invasive roots
  • clean out roof gutters- debris causes build up of water with no place to go
  • keep an eye on your water bill- extreme differences could show a leak
  • us a drain snake instead of chemicals- chemicals can potentially eat through your pipes
  • NEVER POUR GREASE DOWN YOUR SINK- even if the water is running, it can and will clog your drains

Damage from water is hard to prevent. With the knowledge discussed in this post, you may be able to lessen your chances of water damage or lessen the amount of damage caused by the water.

If you do suffer a water loss be sure to call SERVPRO of Jonesboro to mitigate the damage. Call us at 870-934-0501.

Grill Fires

5/25/2021 (Permalink)

Grilling is a fun activity that brings families and friends together to enjoy great food and time outside. If you aren't careful, however, a grill fire may occur, potentially causing injuries and smoke damage. 

Choose a Safe Location

To prevent fires from spreading to your home, operate the grill at a safe distance away from the building. Avoid grilling on a balcony, patio, deck, or other areas that are close to your house. Instead, position the grill in a clear area of your yard.

Clean the Grill Frequently

Burnt remnants on the grill can catch fire easily. After you are done grilling, allow the grill to fully cool and then thoroughly clean it. Always check that it is clean before turning it on.

Know-How To Put Out a Fire

Knowing how to put a fire out and having the right supplies on hand is just as important as preventing fires. Here are some tips:

  • If the propane tank is on fire, get as far away as you can and call the fire department.
  • Cut off oxygen by closing the grill's lid.
  • Turn the grill off if possible.
  • If the fire does not stop, spray it with a fire extinguisher or cover it with baking soda to cut off the oxygen.

If you do happen to experience a grill fire that causes damage to your home, be sure to call SERVPRO of Jonesboro at 870-934-0501.

Your Local Water Mitigation Experts

5/24/2021 (Permalink)

It may seem like just some water, but it makes a huge mess!  Even a small leak can create a massive amount of damage. Those cleaning up water damage must have the proper training and equipment.  This is not a job for your typical general contractor! Our employees at SERVPRO are specially trained and have access to equipment/technology to get your job done right the first time. 

SERVPRO uses technology to assess the extent of water damage with a Thermal Imaging Camera (TIC).  This piece of equipment uses varying colors to show heat changes, making dampness visible.  A local handyman or general contractor will not have this type of technology.  Wet areas in building material do not warm and cool the same way adjacent dry areas do, and this makes them visible when looking through a TIC. We must have equipment like this and others, so your job is completed properly. If you have water damage and need our assistance, call our trained professionals at (870)934-0501.

Fire Mitigation Experts

5/12/2021 (Permalink)

Fire damage requires experienced technicians who can clean and clear away all traces of smoke and damage caused by a fire. That's why we send our technicians to IICRC training. We expect the best from our team. There is no easy fix to remove smoke stains and odors caused by fire. SERVPRO has created some really special cleaning agents that actually remove all traces of smoke damage. There are many reasons why we're the best in the industry. We create our own unique products to complete our jobs. We wouldn't trust any other product to complete the cleaning process. If only we could take a picture of the before and after SMELL of fire damage!  You have to smell it to believe it!

Why We Focus on Restoration Instead of Replacement

4/30/2021 (Permalink)

If you have damage done to your home, it is a difficult thing to process and recover from. Dealing with the emotional impact of the actual emergency in addition to the recovery process can be a long uphill battle. The quicker you can get back into your home, the sooner you can begin to transition back to your typical daily routine.

Though it can always be difficult to begin the recovery process, working with a good restoration company like SERVPRO can make a tremendous difference. We focus on restoring your home and belongings, instead of simply recommending replacement. We opt for this method to save you time and money, it also allows us to get you back into your home more quickly. 

How Restoration Can Lead to Saving Time and Money 

We can help you save money on your insurance. Thankfully, homeowner’s insurance will often cover major losses from emergencies or disasters, but an expensive claim can raise your premium as well. By restoring what we can, instead of fully liquidating your home and belongings, we can keep the claim costs low, saving you money over time.

We can protect your sentimental items. When you must quickly leave the home in the event of an emergency, there are likely many precious, irreplaceable items that are left behind. With our restoration equipment, we can restore many of these items to look exactly as they did before the damage. We have restored photographs, art, heirlooms, and many other irreplaceable items over the years.

We make sure your home feels like home again. Going home after a disaster is quite an emotional experience, but by restoring your items when possible, we can ensure it truly feels like home when you walk in the door. From furniture to cosmetic touches, we can handle all the elements of restoration that make a difference in the way your home feels.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to begin the restoration process. Contact us today at SERVPRO of Jonesboro at (870) 934-0501!

Preventing Water Damage

4/20/2021 (Permalink)

Here at SERVPRO of Jonesboro, we are water damage specialists. Here are a few tips to help prevent water damage from happening often in your home:

  1. Clean Gutters and Downspouts- Clean gutters at least twice a year to avoid blockages. Standing water in gutters can cause damage to both the gutters and roof. Do not forget to clean downspouts to ensure water can flow through. It is also important to secure downspouts so that they point away from your home.
  2. Know Location of Your Water Main- know the location of your water main and shut it off if you leave for an extended amount of time.
  3. Check Appliances Regularly- Check and maintain your appliances regularly for leaks according to the manufacturer’s directions.
  4. Investigate Leaks Right Away and Fix Promptly- If you choose to ignore any water damage, or postpone making the necessary repairs, be prepared to experience mold, mildew, dry rot, or even structural damage to your home.
  5. Upgrade Washing Machine Hoses- Old, brittle, or leaky washing machine hoses are among the most frequent causes of water loss for homeowners. Replace yours often to avoid expensive damage.
  6. Check Your Water Pressure- If the water pressure to your home is too high, then your pipes and hoses may fail under the high pressure. You can check your water pressure by purchasing a water pressure gauge at a local hardware store, attach it to an outside faucet, and turn the faucet on to full force. The gauge will give you a reading of the home’s water pressure. Typical home water systems are designed for a pressure of 40-70 psi. Anything above 70 psi will put your plumbing at risk.
  7. Monitor Your Water Bill- Sometimes, the only way you know that water is leaking is by taking a closer look at your water bill. If your usage jumps significantly from one month to the next, then there is probably a leak somewhere in the home.

If you do unfortunately experience water damage at your residence or business, we are here to help. Call us at (870) 934-0501.

Important Things to Do and Not to Do for Clean Water Damage

3/18/2021 (Permalink)

Things to Do

-Stop the source of water by shutting off your water valve. 

- Remove excess water by mopping and blotting 

-Wipe excess water from wood furniture after removal of all tabletop items

-Remove and prop up wet upholstery and cushions 

-Remove colored rugs from wet carpeting

-Remove art objects to a safe, dry place

-Gather loose items from the floor 

Things NOT to Do

-Do not use your household vacuum to remove water.

-Do not leave books, magazines, or other colored items on wet carpet or floors.

-Do not leave wet fabrics in place. Hang furs and leather goods.

-Do not use television or other household appliances.

-Do not turn on ceiling fixtures if the ceiling is wet and keep out of rooms where ceilings are sagging.

Sewage Cleanup

3/16/2021 (Permalink)

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that can cause serious illness. SERVPRO of Jonesboro has specialized training and equipment to quickly and safely clean containments like sewage.

There are three types of contaminated water:

Category 1: “Clean Water”

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated the water can turn into Category 2 or 3, depending on the length of time, temperature, and contact with surrounding contaminants.

Category 2: “Gray Water”

Category 2 water is contaminated and could cause discomfort or illness. Examples of this would be washing machine overflow, toilet overflow with some urine but no feces, or dishwasher overflow. This type of water can quickly degrade into a Category 3 if left untreated.

Category 3: “Black Water”

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples of this include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Is Your Business Ready for an Emergency?

3/11/2021 (Permalink)

50% of businesses may not reopen after a disaster. Out of all the businesses that survive most of them have a preparedness plan in place in case of an emergency.  

Developing a SERVPRO Emergency Ready Profile (ERP) can help minimize business interruption by having an immediate plan of action in the case of an emergency. Knowing exactly what to do in advance is the key to timely mitigation. A proper plan can help minimize how water and fire damage can affect your business.

 Advantages of Developing an ERP Plan

  • There is no extra cost for the assessment of your facility. This means that there is no need to build up funds, SERVPRO of Jonesboro can give you a great value at no cost.
  • Receiving a Profile Document that contains critical information needed in the event of an emergency. It takes little to no time to complete documentation and will not take away from other events going on at your business.
  • A guide to assist you to get back into your building following a disaster. A guide will help minimize the amount of time your business is inactive by providing you with an immediate plan of action.
  • Establishes SERVPRO of Jonesboro as your disaster mitigation and restoration provider. SERVPRO is recognized as an industry leader.
  • Identifies the line of command for authorizing work to begin. This can save time so SERVPRO of Jonesboro can begin work with mitigating the damage before it worsens. It can save time and money.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information. Having a quick reference of what to do, how to do it, and whom to call provides solutions in advance of an emergency so that during the emergency, you are “Ready."

Household Appliances Most Likely to Cause Water Damage and How to Prevent Serious Leaks

3/9/2021 (Permalink)

Washing Machine – Damaged water pumps or compromised hoses connected to the pump most commonly cause leaks under washing machines. Usually, you will notice lots of rumbling or shaking during a washing cycle if a pump is damaged.

Refrigerator- A blocked defrost drain is one of the most common reasons for refrigerator leaks. This happens when the drain hose gets clogged leading to ice buildup, which eventually leads to water leakage.

Dishwasher –Loose plumbing connections of the hoses and valves can lead to leaking from your dishwasher. Dishwashers are designed to work for ten-year periods. If you are having trouble with the dishwasher leaking, it may be time for a replacement.

Hot Water Heater – Be attentive to corrosion, mineral buildup, and other factors related to the age of your water heater. An annual inspection of your water heater can help to minimize the chances of leaks or a bust. Water heaters are recommended to be replaced every ten years.

Ways to Prevent Serious Leaks in Three Simple Steps

Step 1: Schedule regular plumbing maintenance for all appliances.

Step 2: Keep in mind the average lifespan of all appliances.

Step 3: Maintain a personal habit of checking appliances for leaks and damage every month.

10 Fire Safety Tips for Kids

3/5/2021 (Permalink)

It is important to communicate the dangers and safety of fire to children. These ten tips will help prevent fires in your home and help with staying calm and safe in case of an emergency.

  1. Be sure to keep matches and lighters in areas where children cannot reach. It is best to keep them in high or locked cabinets. Teach kids to bring any matches and lighters they may find to an adult to be put away safely.
  2. Check Your House for Smoke Detectors. There should be a smoke detector on every floor of your home. Check to make sure that the batteries are working and do not need to be replaced. Most fire departments recommend changing batteries twice a year.
  3. Check Your House for Fire Hazards. Electrical cords and fireplaces should be checked regularly to make sure they are working properly. For smoking adults, disposing of ashes in a metal container can help to prevent a fire.
  4. Make a family fire safety plan in case the fire alarm goes off when you least expect it. The alarm could go off in the middle of the night and you need to evacuate quickly. Talk to all family members about how to exit the house safely and a safe outside location to meet. A safe outside location can be a neighbor’s house, a big tree away from the house, or across the street.
  5. Practice your fire safety plan with your family. Practicing your plan will help to ensure that everyone knows what they are doing. Checks windows and screens to make sure they open when necessary.
  6. Remember to go over the importance of getting outside as soon as possible. Fire can be scary, but it is important to never hide during a fire. Get outside as quickly as you can and wait at an assigned meet location.
  7. Fall to the ground and crawl your way out. The ground is where there is less smoke in the air and you can crawl your way to safety.
  8. Stop. Drop, and Roll if your clothes are on fire. Continue to roll until it out. Do Not Run as it can make the fire spread faster.
  9. Never go back into a burning building! Your family created a fire safety plan and should stick with it. Once you arrive at your designated meeting location, wait there until your family arrives.
  10. Know your emergency phone numbers. Call 9-1-1 in the event of an emergency. Also, teach children a nearby contact number who could respond quickly in case of an emergency.  

SERVPRO Equipment, Getting the Job Done

3/5/2021 (Permalink)

Moisture Meter in use In this photo, you can see how our employees use moisture meters to detect the amount of water in the ceiling of a house.

Many people have encountered broken pipes at their residence as an after-effect of winter weather. We want to highlight our SERVPRO of Jonesboro crew and the equipment they use to get the job done.

We use iPads to log in information and pictures of damage at each job. Shown here is the process of photography to document mold damage in the crawlspace underneath a home.

We also use our FLIR infrared thermal camera to help with the detection of moisture within your walls and surfaces. It detects heat and converts it into a visual image. Although, FLIR cannot “see" moisture the subtle temperature changes and patterns can expose the presence of water. Moisture can be difficult to detect through subtle signs until water starts dripping.

After finding signs of moisture with the use of our FLIR camera, we can use our moisture meters to detect how wet a wall or surface might be. Our moisture meters also help us to ensure when the drying process is complete.

At SERVPRO of Jonesboro, we want to ensure the highest quality service, and our equipment helps to make that possible!

Fire Sprinkler Water Damage

2/20/2021 (Permalink)

Fire sprinklers are an excellent way to protect your office or business from fire, however, malfunctions or accidental discharges can also leave behind a lot of damage.  One of these accidents could be caused by:

  • a nearby heat source such as an engine or candle
  • a sudden freeze followed by a thaw
  • corrosion within the sprinkler (make sure to have your sprinklers inspected regularly to prevent this)

An accidental discharge will most likely be an easy cleanup, but it is important to take care of it early. If the sprinklers are cut off soon after they begin discharging, the mess can be dried up using some towels and a mop. However, if the sprinklers are not turned off right away, the problem becomes much larger and will likely require the services of a professional water remediation company. After an inspection and assessment of the property, the team will get to work on water extraction and removal using state-of-the-art equipment and proven methods. The next step of the restoration process is drying and ventilating the soaked area. This will prevent further damage and mold growth.  Here at SERVPRO of Jonesboro, we have unique equipment to make the drying process as quick as possible.

Do you have a pipe burst?

2/20/2021 (Permalink)

Do you have a pipe burst?

Since the winter weather moved out and temperatures begin to rise, many will encounter water damage from pipe breaks. If you experience this, do not hesitate to give us a call at (870)934-0501. However, to prevent any further damage till we can make it out to mitigate, here are some steps you can take to help with the process: 

  • Turn off your water to stop any more water from coming into your home or business.
  • Disconnect your electricity by switching off your breakers in the areas affected by standing water.
  • Move contents away from the flooded/wet area or elevate them using blocks of some kind. This prevents your belongings from soaking up water.
  • Call a plumber to fix the source of the water damage. 
  • Call SERVPRO of Jonesboro at (870)934-0501 to have us come out and help mitigate your water damage.
  • Start extracting and drying out the water to the best of your ability from your home or business until we get there. This is important to help prevent mold. 

We are wishing everyone the best, and hope you do not have to experience an issue like this. But if you do, we are always here to help! Together, we will get through this.

Preparing for a Home Fire

2/17/2021 (Permalink)

7 Ways to Prepare for a Home Fire

  1. Test fire alarms at least once a month and replace the batteries at least once a year. 
  2. Teach children what smoke alarms sound like and what to do when they hear one. 
  3. Plan escape routes and make sure all family members know the safe place to meet outside the home. 
  4. Establish a family emergency contact plan and ensure all household members know who to contact in separated. 
  5. Have a practice fire drill at your home at least twice a year. This can be done by pressing the smoke alarm test button or yelling “Fire” to alert everyone they must go.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household members to Stop, Drop, and Roll if clothes catch on fire.

Time is Money

2/17/2021 (Permalink)

Our unlimited resources give us the ability to not only help the homeowners in our communities after a fire or water loss but the business owners as well.

We understand that 40% of businesses who experience a loss never reopen their doors, and of the 60% who do, 25% will close their doors permanently within the first year. 

Time is always of the essence when it comes to a commercial loss, so our certified crews at SERVPRO of Jonesboro use our training expertise to create a plan that works around the needs of the business we're helping while keeping any businesses downtime to a minimum. 

They say "time is money" and nobody knows that to be more true than a small business owner. So if your business experiences a fire or water loss, call the professionals at SERVPRO of Jonesboro at (870)934-0501 to ensure a fast response time, and to help get your doors reopened.

Why Your Review Matters

2/17/2021 (Permalink)

More than ever before we are relying on the internet to provide feedback on specific service industries.  Today you can gather quick information on food, clothes, books, movies, music, commodities, and professional services.  With a simple click, you can make informed decisions based on the public’s opinion and their experiences. SERVPRO of Jonesboro also relies on such feedback for future client business.  Here are several reasons why reviews matter.  We hope this information will help provoke you to leave behind your story about the services that SERVPRO of Jonesboro provided for you during a time you needed help the most!

  1. Social Proof Drives Purchases. We are more likely to make a purchase if others say (or write) it’s a good idea.  If you experience a flood or fire in your home or business, we understand that you want things to get back to the way things were before – quickly, safely, and correctly.  SERVPRO of Jonesboro can and will do that for you!
  2. They Make Your More Visible. The more we feed the internet content machine, the more brand algorithms will increase in your favor.  We just LOVE to see 5 Stars across the board!
  3. They Make You Look Trustworthy. Positive reviews build significant trust and brand credibility.  SERVPRO is a brand you should be able to trust, especially during times of crisis.  We value your trust and we strive not to ever let you down.
  4. Conversation About You. A positive online presence promotes a good reputation.  The more good stuff people have to say, the more likely others will utilize your brand.  Let’s face it, we like it when people talk about us!
  5. They Are Increasingly Essential to Decision Making. Almost two-thirds of shoppers that online reviews are an essential part of the decision process. This is Huge! Your opinion matters, even to complete strangers.
  6. They Have a Clear Impact on Sales. From our perspective, we agree with this point.  Doing a phenomenal job, in the beginning, will bring re-turning customers.  We are fortunate to have a solid client base of customers who call us repeatedly for their cleanups.  We take those gestures as the greatest compliment of all!
  7. They Give You An Open Line to Consumers. Positive and negative reviews are an excellent opportunity to open a dialogue about how we operate.  The more stories (good or bad) we put out there the more able we are to educate on our processes and cleaning methods so that every situation is analyzed and corrected to better serve our consumers.

Please share your experience with us, as well as the world-wide-web, and help us help others!  We appreciate you and we appreciate your time!

About our Employees

2/17/2021 (Permalink)

Isn’t it always about the people?  When you hire someone to do a job, satisfaction always comes down to the people doing the work.  At SERVPRO of Jonesboro, we have the best.

Training is important so our leaders and project managers maintain the highest levels of certification from The Institute of Inspection Cleaning and Restoration Certification (IICRC).  However, training is not just an event.  Our entire team receives continuing education. This training is supported by SERVPRO’s industry-leading training group. 

Beyond training, there needs to be accountability.  All of our employees receive a criminal background check and drug test before hire. Also, our production and construction managers are hands-on in managing the job site. 

Insurance is also essential. God forbid something goes wrong, how do you know you will be protected? SERVPRO maintains all of the necessary insurance at levels that exceed the industry recommendations. This includes Liability protection and Worker’s Compensation Insurance.

What does this all mean?  Satisfied customers, as our online reviews can attest!

Commercial Restoration & Reconstruction

2/12/2021 (Permalink)

SERVPRO of Jonesboro has what it takes to take on commercial disaster recovery services. We take pride in partnering with each client and developing customized emergency response plans based on their particular priorities and other circumstances. 

Our Emergency Read Program allows us to work with you before a disaster ever occurs. If a disaster does strike, our dedicated recovery team is able to respond faster, get to work faster, and get you back to doing what you do best... faster.  

We offer superior cleanup and restoration services to a wide range of commercial properties and facilities, such as:

  • Office Buildings
  • Hospitals & Medical Centers
  • Shopping Malls
  • Apartment Buildings
  • Factory Buildings
  • Universities & Schools
  • Restaurants 
  • & more

Grease Fire Safety Tips

2/12/2021 (Permalink)

Cooking is the number one cause of home fires and injuries. Knowing how to extinguish a grease fire can help you, your family, and friends from getting hurt or having a severe house fire. 

If a grease fire starts:

  • Cover the flames with a metal lid or sheet pan. Leave the cover on until it has cooled.
  • Turn off the heat source.
  • If it is small and manageable, pour baking soda or salt on it to smother the fire. 
  • As a last resort, spray the fire with a chemical fire extinguisher
  • Do not use water!
  • Do not attempt to move the pot/pan outside.

DO NOT use four, baking powder, or other cooking powders. They could cause the fire to become worse.

If you are unable to extinguish the grease fire: 

  • GET OUT! You need to leave as soon as possible.
  • When you leave, close the door behind you. This will help contain the fire inside.
  • When you get to a safe distance, call 911.

Call SERVPRO of Jonesboro at (870)934-0501 if you experience a fire, and need our assistance with fire mitigation. 

Ice Dam Damage

2/11/2021 (Permalink)

We are currently experiencing an ice storm and then possibly snow next week. With the winter months among us, snowstorms and ice can be the culprit of many water damage concerns and cleanups. SERVPRO of Jonesboro knows first hand what to do when catastrophe strikes. 

Ice dams are one example of a major problem during the winter season. These dams form when heated air melts roof snow. This snow turns into water and moves downward on the roof. Then that water causes a dam-like block of frozen ice. Water becomes trapped and cannot safely flow or run into a gutter system, causing a backflow under the roof’s shingles and into the structure’s interior. This then causes leaks and water damage to your home or business. 

We can help mitigate water damage caused by these ice dams and dry the interior of your structure. Keep our number on hand, (870)934-0501, in case an emergency like this occurs. Our trained crew will be ready to go and help mitigate the water damage, work with your insurance company directly, and get your home or business back “Like it never even happened.” 

SERVPRO of Jonesboro is always here to help!

SERVPRO: Winter Weather Alert

2/10/2021 (Permalink)

SERVPRO: Winter Weather Alert!

We are currently experiencing a winter storm warning for Northeast Arkansas and the surrounding areas. There are freezing temperatures accompanied by the possibility of freezing rain and some icing over the next couple of days. With this type of weather, there could be power outages, hazardous driving conditions, and freezing pipes at your home or business. It is important to be aware of this weather, to help prevent any injuries or damage to you or your home/business. Here are a few prevention tips:

  • Gather emergency supplies in case you lose power. Items such as warm clothes, blankets. Flashlights, medicines, and food.
  • Have phone numbers written down in case you cannot use your mobile phone
  • Disconnect hoses and closing valves to prevent water flow
  • Keep a water faucet turned on to a slow, constant stream
  • Insulate all exposed pipes
  • Know where your water shut off valve is located and how to turn it off

If you need any assistance with possible water damages due to this weather give us a call at (870)934-0501!

Choose SERVPRO Every time!

2/9/2021 (Permalink)

SERVPRO has been named a top 10 overall franchise system in the nation by Entrepreneur Magazine. SERVPRO also earned the position of the #1 franchise in the cleaning and restoration industry for the 21st year in a row! SERVPRO of Jonesboro is always ready to help its customers. We continuously strive to provide the best service for your restoration services, both residential and commercial. Our team of highly trained and certified technicians will be able to assist you in any disaster like flooding, water damage, and smoke and fire damage. As well as help cleaning up mold or infestations in your home. We respond to emergencies 24 hours whenever we are needed. SERVPRO works quickly to help you get back to your routine. SERVPRO of Jonesboro also makes sure to keep you updated and in the loop of the work being done in your home or business. One of our team members will continuously follow up with our customers during the duration of the job to make sure to address any concerns or questions you may have. We are here to help make it "Like it never even happened," and make this process as easy as possible for you. If you happen to ever need our services, don’t hesitate to give us a call at (870)934-0501.

Covid-19 Cleaning

2/5/2021 (Permalink)

Right now, with the current pandemic, it is almost impossible to not hear about the Coronavirus, also known as Covid-19. Everywhere we turn, we are reminded of this, whether it be through social media, the news, or seeing everyone wearing masks. We have made changes necessary to keep ourselves and others safe. There are some things you can do to help prevent Coronavirus:

  • Wash your hands with soap and warm water
  • Avoid touching your face
  • Wear a face mask
  • Practice social-distancing
  • Clean and sanitize your home
  • Clean and sanitize your office/workspace

SERVPRO of Jonesboro is here to help minimize the spread of germs and the Coronavirus with proactive cleaning. Here we are trained to adhere to the highest cleaning and sanitation standards, making us the number one choice for your Covid-19 cleaning. Call us at (870)934-0501 to see how we can help your home and/or business stay proactive against Covid-19.

Heating Equipment Safety Tips

2/2/2021 (Permalink)

Did you know? Heating equipment is the second-leading cause of U.S. house fires. Also, December, January, and February are the leading months for home heating fires. With this in mind as we are experiencing these colder months, and using different types of heating equipment in our homes, here are a few safety tips to keep in mind to help reduce your risk of a heating-related fire. 

  • Keep anything flammable at least three feet away from heating equipment., like the furnace, fireplace, wood stove, or portable space heater. Have a three-foot "kid-free" zone around open fires and space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container a safe distance away from your home. 
  • Remember to turn portable heaters off and unplug them when leaving the room or going to bed. 
  • Always use the right kind of fuel, specified by the manufacturer, for fuel-burning space heaters.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Have a qualified professional install stationary space heating equipment, water heaters, or central heating equipment according to the local codes and manufacturer's instructions. 
  • Test smoke alarms monthly. 

If your residence does happen to suffer fire damage, contact SERVPRO of Jonesboro at (870)934-0501 to help make it “Like it never even happened.”

Commercial Large Water Loss

2/1/2021 (Permalink)

Concrete floor with puddles of water on it Pictured above is the factory floor with water on it while we were in the middle of extracting. You can see we had cleaned up the majority already.

When disaster strikes, our team is always ready to go. We offer our emergency services, 24 hours a day, seven days a week- including all holidays. Our emergency services were recently utilized for an emergency commercial large water loss. We received a call at 1:36 a.m. on a Sunday morning that a local factory here in Jonesboro, AR had a sprinkler line break. This resulted in 2 inches of standing water on the floor of this very large factory. Approximately 90,000 square feet of this building were affected. SERVPRO of Jonesboro knows how important it is to get your business back to normal as quickly as possible, thus reducing the loss of time and income. With this knowledge, we knew we needed to respond quickly and efficiently, so we called in a big crew and got to work right away. Within an hour, we had feet on the ground extracting water to get this factory back up and running. If your commercial property suffers from water damage, call us right away at (870)934-0501, and we will get your business back up and running as fast as possible. 

Commercial Building Damage

11/2/2020 (Permalink)

Any damage that can affect a residential property can also affect your commercial building. Below are types of damage that can affect your business.

Types of Damage:

Water: This damage can be caused by a flood, burst of pipes, rain, or a number of other things. In any case, this can then result in contaminated water affecting surfaces and furniture. This type of damage can cause mold growth and items to be eroded. Electricity and water damage are volatile when combined.

Storm: Damage caused by strong winds, hail, and heavy rain which can remove roof tiles, break windows, and more. Storm damages can be very devastating and can cause your business to be put on hold.

Mold: Mold spreads quickly around properties as air-borne spores, and remediation is very important to prevent it from getting out of hand. This is highly unhygienic as well as being unappealing to look at. Even that small leak under your office’s bathroom sink can eventually cause mold growth.

Mold grows in any moist environment.

Fire: This type of damage can come from a gas stove, faulty outlet, lightning strikes, or a cigarette that isn’t properly put out. This can then cause severe destruction to your property which requires cleaning and restoration services.

If you have any questions or in need of services please don’t hesitate to call SERVPRO of Jonesboro at (870) 934-0501.

Flood Preparedness

6/9/2020 (Permalink)

Flooding is one of the most common widespread weather-related disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert, there is always the potential for flood damage. With this being such a prevalent occurrence across the country, it is good to know the following safety tips provided by the ARC:

Stay Away from floodwaters

If you approach a flowing stream where water is above your ankles, stop, turn around, and go another way.  Six inches of swiftly moving water can sweep you off of your feet.

Driving on a Flooded Road

Turn around and go another way.  If you are caught on a flooded road and water is rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.

Keep Children Out of the Water

They are curious and often lack judgment about running water or contaminated water.

Always be prepared and ready. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. SERVPRO of Jonesboro is prepared to handle any size disaster. The sooner work begins; the sooner your home or business can return “Like it never even happened.” Call us at (870)934-0501. 

Emergency Storm Kit

6/5/2020 (Permalink)

When you think about severe storms and how to be prepared for them, one of the most important tools to survive is to have a good Emergency Kit in your home. There are different options that you can buy online, but you can also build your own and accommodate it to your family-specific needs. Even though you can add unique items to yours, there are some things that are basic to any emergency kit and that we recommend that you should have when making your own, those are:

  • First-Aid Kit
  • Flashlight and extra batteries
  • Water
  • Non-perishable food 
  • Any medicine currently being taken
  • Matches and candles in a waterproof container.
  • Battery-powered radio and extra batteries
  • Extra change of clothes and shoes
  • Pet supplies (if you are taking care of an animal)
  • Sleeping bag or a blanket
  • Cellphone fully charged

These are just a few examples of what an emergency kit should contain. Residents can add whatever else they may need. There should be an emergency kit in every residential building as well as all commercial buildings if possible. Aside from having an emergency kit ready, a plan should also be in place. If there is a designated storm area inside the home or office, occupants should head there with the emergency kits. Severe storms cannot be avoided, but with the right tools and resources, they can be easier to deal with.

SERVPRO of Jonesboro wants to make sure Jonesboro and the surrounding areas are prepared!

Board-up and Roof Tarp Services

6/2/2020 (Permalink)

blue tarp on roof and plywood covering broken windows This is a house we performed emergency roof tarp and board-up services on following a tornado.

SERVPRO of Jonesboro is more than just a clean up and restoration company. We provide numerous services, including roof tarping and board-ups. These services are completed following a catastrophe like a storm, fire, flood, or whatever the case may be. Both of these services are crucial when it comes to preventing further damage to your property, keeping animals out, and reducing the chances of break-ins. 

Preventing Further Damage to Your Property

Both roof tarping and board-ups are utilized when preventing further damage to your property. Roof tarps are used to cover damaged roofs in order to prevent exposure to weather like rain intrusion, which can cause water damage and wind that can carry debris into the building. Our board-up services are intended to close any openings to your property, whether it be a broken window, broken door, damaged hinges, or knocked down walls. This service helps keep the natural elements out of your building, thus preventing further damage.

Keeping Animals Out

Along with debris, you might find that some animals have made themselves at home in your building. This is a direct result of your building not being properly boarded up. If animals were to find their way in, this could cause a variety of problems. Here at SERVPRO of Jonesboro, we will complete our board up service properly in order to prevent this possible animal problem.

 Reducing the Chances of a Break-In

Unfortunately, many people might see your damaged property as an easy target for theft or vandalism. Your building likely contains a variety of valuable property inside that would be costly to replace. If there are areas of the building missing, it can be easy for others to take advantage of the situation. Using our board-up and tarping services will help deter this, as it will be more difficult to get inside.

If you are interested or want to find out more information about our roof tarping and board-up services, call SERVPRO of Jonesboro at (870)934-0501 or visit our website at www.SERVPROjonesboro.com.

Tornado Recovery

5/26/2020 (Permalink)

Tornadoes are a terrifying, often devastating, weather event. They can turn houses into dust, and flip lives upside down. Living through a tornado can be traumatizing, and sometimes the aftermath is just as bad. Our community of Jonesboro, Arkansas knows this first-hand. On April 28th, 2020, our town was faced with destruction as an F-3 tornado roared through the main commercial district, across the airport, and some residential neighborhoods. We are grateful no lives were taken, but our town was not left unscathed; a significant amount of damage was reported throughout our community. With this damage, came the task of recovery. This may seem like a daunting task, but there are steps to take toward recovery and people ready to help. We know from recent, first-hand experience, how beneficial it is to follow these steps.

Protect Yourself, Family, and Friends

The very first step you should take in occurrence with a tornado is to stay in your safe place until the storm has passed completely. Once you can ensure the storm is gone, check yourself and those with you for any injury. If someone is hurt, receive the proper medical help. After everyone is okay, inspect the damage to your house. Do this safely, and always be aware of possible hazards caused by the tornado. 

Protect Your Property

Once you and your loved ones are protected, you can begin protecting your property. First, you will want to make temporary repairs. These repairs will aid in preventing any further damage. Also, be sure to make a list of any damaged property and do not throw any belongings away. This is crucial so your adjuster will be able to assess the value of your belongings and find out if your policy covers them. Another important step in protecting your property is inspecting all utility lines and appliances. Damage to these could lead to a possible electrical shortage or gas leak. Once these steps are taken, contact your insurance company. 

Cleanup and Repair

SERVPRO of Jonesboro has highly trained storm damage specialists and would be a great choice for your storm cleanup and repair. We offer our services 24/7, allowing us to have an incredibly fast response time. We also have equipment and personnel across 1,700 franchises. Our experience and training will allow us to restore your property efficiently and quickly.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Jonesboro today at  (870)934-0501 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Customer Service is a Priority

5/8/2020 (Permalink)

At SERVPRO of Jonesboro, we make it a priority to deliver excellent customer service. We know that the situations our customers face are often stressful and complicated. A fire in their home, a busted pipe which has caused water damage in their kitchen, mold in their office building; these are all difficult situations emotionally, which is all the more reason for our employees to be sensitive to what our customers are dealing with. Depending on the situation, we could be there anywhere from days, weeks, or even months in the customer's home or office. Throughout this time, we build a trusting and reliable relationship with our customers. We take the time to get to know them on a more personal level and completely understand their needs. This allows them to feel more at ease throughout their entire restoration process. 

If you need our services, do not hesitate to call SERVPRO of Jonesboro at (870)934-0501. We are ready to take on your job and provide excellent customer service throughout the process. 

Minimizing Fire Damage

5/7/2020 (Permalink)

The first 48 hours after a fire can often mean the difference between restoring and replacing your property and personal items. SERVPRO of Jonesboro can provide timely response with mitigation services ranging from fire, smoke and soot removal, to contents claims inventory, and document restoration. These services help ensure that your property, belongings, and memories are restored to preloss conditions when possible.

If you have experienced fire damage in your home or business, here is what to expect from us:

One Hour: Within one hour from notice of loss, a SERVPRO professional will contact you to arrange service.

Four Hours: Within four hours from notice of loss, our certified technicians will be onsite to assess the damage.

Eight Hours: Within eight hours of on-site arrival, certified technicians will be working to clean, restore, and deodorize. Pre-cleaning for restoration is done to prevent any further damage from soot and smoke.

Detailed Explanation: A SERVPRO technician will walk you through the job process step-by-step, explaining what to expect, and the anticipated outcome. We then use state-of-the-art restoration techniques to ensure your home or business is back to normal, in an appropriate timeframe.

Final Walk-Through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

Inspecting Your HVAC

5/6/2020 (Permalink)

Here in the Arkansas area, we are currently in the midst of a season change. With this change comes an increase in temperature outside, thus our HVAC (heating, ventilation, and air conditioning) systems are starting to work overtime. This constant use of our heating and air conditioning systems brings upon a good time to inspect and ensure they are working properly. 

One of the first things to inspect when it comes to your HVAC unit is the drain pan. This is designed to collect water that results from the air conditioning process. Unfortunately, drain pans can fail. You should always check to ensure there are no holes or cracks in the pan itself. If these are present, water will be able to leak out and either pool at the bottom or fall throughout the interior. This could cause excess damage. 

Another crucial part of your HVAC unit to inspect is the drain line. The drain line is used as an exit route for excess moisture produced by the unit. You should always check this line for damage or clogs. Clogs, specifically are very prevalent when it comes to HVAC drain lines. When clogs occur, water will quickly back up the line and drain into the drain pan. The pan will eventually fill and begin to overflow, which can cause extensive water damage. 

When properly maintained, your HVAC system provides a comfortable indoor environment, despite the weather outside. But, if your HVAC system does present problems, call the experts - SERVPRO of Jonesboro. Our professional technicians are available 24 hours a day and 7 days a week. Call us today at (870)934-0501. 

What We Need to Know- Water Damage

5/5/2020 (Permalink)

Here at SERVPRO of Jonesboro, we know how important it is to respond quickly to water damage. A delay of even just a few hours can greatly increase the severity of the damage. With this in mind, we are available 24 hours a day, 7 days a week for all water emergencies, large or small. 

When you call with an emergency water damage, a SERVPRO representative will answer the phone ready to help. We understand that initially, you may feel confused, stressed, and vulnerable. However, knowing a little about what we will need before you call can help ease your stress and allow us to answer your questions more effectively. Here are a few of the questions you can expect to be asked during your initial call: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of Jonesboro is available to help make the water clean up process as painless as possible for you and your family. Call, anytime. 24/7- (870)934-0501. 

Power Strip Safety

5/4/2020 (Permalink)

In today's world, it seems as if we can never have enough power outlets for all of our electrical devices. A common solution for this is the use of power strips. These tools power multiple devices, from their multiple electrical sockets. Although they are very helpful, if they are used improperly or if they malfunction, power strips can pose a serious fire risk. Here are some safety tips about power strips:  

  • Use only power strips that have an internal circuit breaker. 
  • Power strips are not a substitute for permanent wiring. 
  • At no time should a power strip be placed in a situation that will allow it to be exposed to a moist environment. 
  • Do not plug a power strip into an existing power strip. 
  • There should only be one power strip plugged into a single electrical outlet.
  • Do not place a power strip in any area where the unit would be covered with carpet, furniture, or any other item that will limit or prevent air circulation. 
  • When the power strip is not in use, unplug the unit.
  • Power strips should have a cord of no more than 6 feet in length.

via  https://www.ucop.edu/risk-services/_files/bsas/safetymeetings/powerstripsafety.pdf

If you need our services, SERVPRO of Jonesboro can be reached at (870)934-0501 or visit us online at www.SERVPROjonesboro.com.

Residential Remodeling

5/1/2020 (Permalink)

Did you know that SERVPRO of Jonesboro is here for more than just your cleanup and restoration needs? We can also provide our residential remodeling services. These services are provided even when you do not have a fire or water damage that involves your insurance company. 

As we are a licensed General Contractor in the State of Arkansas, we provide all different types of remodeling services. Our construction team can handle any and all phases included in your full bathroom or kitchen remodel. As well, we can complete the installation of new windows or a new roof. Along with these remodeling services, we here at SERVPRO of Jonesboro, have the appropriate supplier contacts to ease your process of selecting materials specific for your remodel. These contacts allow you to select materials for roofing, siding, floor coverings, cabinets, windows, countertops, paint colors, and more. 

If you are interested or want to find out more information about our residential remodeling, call SERVPRO of Jonesboro at (870)934-0501 or visit our website at www.SERVPROjonesboro.com.

IICRC Certified Firm

4/21/2020 (Permalink)

IICRC Certified Firm IICRC Certified Firm

Is the restoration company you hired registered with IICRC? Our employees are individually certified in water, fire, mold, carpet cleaning, and many other categories. Our company is listed as a certified firm with IICRC. Customers can verify certifications by visiting the website below. 

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

[Information via IICRC.org]

If you need services, please call SERVPRO of Jonesboro at (870)934-0501. You can also visit us on the web at SERVPROjonesboro.com

Faster Emergency Service

3/18/2020 (Permalink)

SERVPRO of Jonesboro provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jonesboro. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 870-934-0501

Residential Services

Whether your Jonesboro home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Jonesboro commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Carpet Cleaning

Visit us at www.SERVPROjonesboro.com 

Mold Growth Tips for Cleanup

3/18/2020 (Permalink)

If your home or commercial building recently flooded due to storm damage or some sort of plumbing issues, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your home or business. Mold can affect indoor air quality, can cause significant property damage and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold in Jonesboro or North East Arkansas.

SAFETY FIRST

You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, PROTECT YOURSELF by wearing protective clothing, such as gloves and a face mask. 

Stop the Moisture

This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.  

Hire a Professional

The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the molds are properly remediated. We promise it could save you a lot of time, money and headaches in the future.

Visit SERVPROjonesboro.com for more information on mold removal. Call us at 870-934-0501

Do you have a Fire Escape Plan?

3/18/2020 (Permalink)

In a fire, seconds count. Seconds can mean the difference between residents of our community escaping safely from a fire or having their lives end in tragedy.

It reinforces why everyone needs to have an escape plan. 

  • Draw a map of your home with all members of your household, marking two exits from each room and a path to the outside from each exit.
  • Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Make sure the number of your home is clearly marked and easy for the fire department to find.
  • Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
  • Once you get outside, stay outside. Never go back inside a burning building.

via https://www.nfpa.org/Public-Education/Staying-safe/Preparedness/Escape-planning

Have you contacted your local fire department? See how you can get involved with them and your community to prevent house fires. Sometimes they will have events or give out smoke detectors for your home. Don't think this could never happen to you because it easily could. We don't have control over everything in our homes! Be safe and have a plan!

SERVPROjonesboro.com

870-934-0501 Call us 24/7/365 for all your emergency needs.

What To Do Until Professional Help Arrives

3/18/2020 (Permalink)

f you have water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

We're available and can respond 24/7/365. Please call 870-934-0501 in case of an emergency.

Remember, It's the water you can't see that causes mold and rot in your home or business. Allow us to use moisture meters to check everywhere. It's less expensive to handle a fresh water damage than to complete mold remediation. 

SERVPROjonesboro.com 

IICRC Industry Standards

3/18/2020 (Permalink)

The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. Your initial reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. Our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Jonesboro will inspect to detect everything that is wet, measure how much moisture is in the wet materials and monitor whether the materials are drying properly and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to IICRC industry best practices and standards. This will ensure that your restoration is done properly and efficiently as well as improving results and restoring your property faster! 

Call us for all your emergency needs at 870-934-0501

SERVPROjonesboro.com

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Jonesboro, 870-934-0501

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Fast Commercial Response, Call SERVPRO of Jonesboro

2/18/2020 (Permalink)

SERVPRO of Jonesboro provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jonesboro. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 870-934-0501

  • Commercial Services

There's never a convenient time for fire or water damage to strike your Jonesboro commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  1. Commercial Water Damage Restoration
  2. Commercial Fire Damage Restoration
  3. Commercial Mold Remediation
  4. Commercial Carpet Cleaning
  • Residential Services

Whether your Jonesboro home needs emergency flood, water or fire damage cleanup, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Reconstruction Services

Visit us at www.SERVPROjonesboro.com 

Commercial Fire Damage Cleanup

2/18/2020 (Permalink)

Fire and smoke damage events in Jonesboro commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small smoke damage cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility but sometimes we are on a time schedule so the commercial property can re-open for business.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Always know that SERVPRO of Jonesboro has additional resources within our SERVPRO System. These resources are everything from trained employees, our Large Loss/Disaster Relief divisions, equipment trailers, product trailers, Extreme Response Teams and even our National Storm Teams.

About SERVPRO of Jonesboro

SERVPRO of Jonesboro specializes in the cleanup and restoration of commercial and residential property after a fire damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO of Jonesboro has existed for 20 years while our national brand has been in service since 1967.

Space Heater Fire

2/18/2020 (Permalink)

HOME HEATING FIRES

Fast Facts

• Heating fires are the second leading cause of home fires.**

• Fixed and portable space heaters, including wood stoves, are involved in 74 percent of fire-related deaths.**

• Nearly half of American families use alternative heating sources such as space heaters, fireplaces, or wood/coal stoves to stay warm.*

• Each year over 200 people die from carbon monoxide produced by fuel-burning appliances in the home including furnaces, ranges, water heaters, and room heaters.***

• The number of home fires the American Red Cross has responded to has risen 10% since 2000.*

• Only 26 percent of families have actually developed and practiced a home fire escape plan.*

• Eighty percent of Americans don’t realize that home fires are the single most common disaster across the nation.*

• Having a working smoke alarm reduces one’s chances of dying in a fire by nearly half.**

Prevention Tips

  •  Keep all potential sources of fuel like paper, clothing, bedding or rugs at least three feet away from space heaters, stoves, or fireplaces.
  •  Portable heaters and fireplaces should never be left unattended. Turn off space heaters and make sure any embers in the fireplace are extinguished before going to bed or leaving home.
  •  If you must use a space heater, place it on a level, hard and nonflammable surface (such as ceramic tile floor), not on rugs or carpets or near bedding or drapes. Keep children and pets away from space heaters.
  •  When buying a space heater, look for models that shut off automatically if the heater falls over as another safety measure.
  •  Never use a cooking range or oven to heat your home.
  •  Keep the fire in your fireplace by using a glass or metal fire screen large enough to catch sparks and rolling logs.
  •  Have wood and coal stoves, fireplaces, chimneys, and furnaces professionally inspected and cleaned once a year.
  •  Visit www.redcross.org/homefires for more information on how to prevent heating fires.

Sources: American Red Cross,* U.S. Fire Administration,** and the US Consumer Product Safety Commission.***

https://www.redcross.org/content/dam/redcross/National/m4340085_FireHomeHeatingFactSheet.pdf

If you need service SERVPRO of Jonesboro can be reached at 870-934-0501 or online at SERVPROjonesboro.com

After a fire, it's NOT cob webs you're seeing

2/18/2020 (Permalink)

Did you know?

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings which are called smoke webs!

Often times our customers make the comment that they didn't realize their home or business was so dirty. In a time of stress during a disaster, they are often relieved to know that smoke webs were caused by the fire and not from lack of cleaning.

Does your business have a plan? Check out these tips:

Protect your people: Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

PRACTICE FIRE SAFETY AND EVACUATION AT HOME AS WELL. WHAT WILL PARENTS AND CHILDREN DO IF A FIRE BREAKS OUT DURING SLEEPING HOURS?

https://www.statefarm.com/simple-insights/planning/3-business-fire-prevention-tips

Call us at 870-934-0501 or visit us online at www.SERVPROjonesboro.com

PREPARE NOW!

2/18/2020 (Permalink)

To date, winter has nearly come and gone with no effects for Jonesboro and surrounding areas. Now is the time to prepare for Spring storms.

Power Outages

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

  • Disrupt communications, water, and transportation.

  • Close retail businesses, grocery stores, gas stations, ATM's, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent the use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

https://www.ready.gov/power-outages

CALL SERVPRO OF JONESBORO AT 870-934-0501 OR VISIT US ONLINE AT SERVPROjonesboro.com 

We have Storm Resources

2/18/2020 (Permalink)

SERVPRO of Jonesboro specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Jonesboro, Paragould, Batesville, Forrest City, West Memphis, Pocahontas and all cities between we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,750 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 870-934-0501

We are SERVPRO!

2/18/2020 (Permalink)

SERVPRO of Jonesboro provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jonesboro and all of North East Arkansas. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 
  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services
  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Largest disaster footprint in the United States with over 1,750 individual offices
  • Disaster Recovery Teams
  • National Storm Teams
  • Equipment Trailers
  • Product and Consumable Trailers
  • Board-up Services

Have Questions? Call Us 24/7 – 870-934-0501

Visit us online at SERVPROjonesboro.com

Here to Help

2/18/2020 (Permalink)

We want to partner with you to provide TIPS to complete while we are en route to your home or business. We are Here to Help you through this traumatizing event.

If you have water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

We're available and can respond 24/7/365. Please call 870-934-0501 in case of an emergency.

Visit us online at SERVPROjonesboro.com 

Reconstruction Services

2/17/2020 (Permalink)

SERVPRO provides all types of reconstruction. We handle roofing, siding, windows, drywall, painting, trim, flooring, and many other specific repairs. We can handle a full bathroom or kitchen remodels. Our construction team can handle repairs following your fire, water, mold, flood, smoke or vandalism insurance claim. We can also handle all types of repairs that are not associated with an insurance claim. If your insurance claim involves a mortgage company we will help walk you through that process to speed up the workflow. Allow SERVPRO of Jonesboro to work with you through the process. We are a one-stop-shop for all cleaning, mitigation, and reconstruction. If you have an insurance estimate we will complete a walkthrough with you to ensure it is accurate before any work begins. We can also communicate directly with your Adjuster if needed.

Call us today at 870-934-0501 or visit our website at www.SERVPROjonesboro.com 

We appreciate your Online Review!

2/17/2020 (Permalink)

We love our customers and appreciate your feedback. We strive hard to train our employees to meet the standards in our industry and to communicate clearly with our customers. If we have performed a job for you please take the time to leave us a review on Google, Facebook or Yelp. Many customers have complimented us on our response time and the quality of our work. Many of our employees have been named specifically on our customer satisfaction forms and we appreciate that. Please consider leaving us an online review of our great work on Google at the link below. We're not perfect but we correct our mistakes and that's the only way to conduct business.

https://www.SERVPROjonesboro.com/customer-reviews/reviews 

If you need us again please call us at 870-934-0501.

Work for the leader in commercial restoration

2/4/2020 (Permalink)

If you like helping others in their time of need then working for SERVPRO is your new opportunity. With our growing brand awareness in commercial restoration we are working daily to restore commercial property that has suffered from fire, smoke, water or even mold damage. While the positions at SERVPRO of Jonesboro are often challenging it also comes with ease of mind knowing we have additional resources to handle any size job. With resources such as equipment trailers and our large loss response teams individuals can learn and grow their knowledge while receiving gratitude in not only restoring property but restoring lives of others. If you are willing to learn more about SERVPRO or wish to talk in more detail please contact us. Feel free to send a resume or come by our office to complete an application.

SERVPROjonesboro.com

870-934-0501 Office

park8667@ritternet.com

3025 Peabody Dr. Jonesboro, AR 72404

We hire Veterans

2/4/2020 (Permalink)

Thank you to all of our service men and women for serving this great Country. Many veterans who are transitioning from the military to civilian life are seeking great careers. We at SERVPRO of Jonesboro want to extend you an opportunity to work with us. Your experience in often challenging and time demanding military career will go hand in hand with an opportunity at SERVPRO of Jonesboro. Honesty, loyalty, being a fast learner, adaption to change and a strong work ethic are just a few examples of individuals we're looking for. As a franchise community we have a focus on hiring our nations veterans and would love to meet with you about a position. if you want to work for the leading fire, water, smoke and mold cleanup and restoration company and enjoy helping others please contact us today at the following:

SERVPRO of Jonesboro

park8667@ritternet.com

3025 Peabody Dr 72404

Jonesboro, AR 72404

We're Hiring - Recession Proof Industry

10/21/2019 (Permalink)

We are seeking team members in our production department who excel a positive attitude, are willing to work long hours when needed; sometimes unexpected and enjoy helping others in times of disaster. We have been seeking those individuals who have a desire to become employed or wish to change careers. If you like learning new trades, want to grow with our company, enjoy seeing the job you do improve on a daily basis as we work in customer homes and businesses then this may be a job for you. Our work environment is very active as production employees are always on the go. Production employees respond to emergency water and fire damages, complete mold remediation and much more. While you may be assigned a job and return to that job daily until it is completed our work load doesn't keep you in the same place week after week and month after month like a factory would. Working for SERVPRO allows individuals to be out in the public and see different cities and counties within our assigned territory. We have a competitive pay rate. We have bonuses that apply as well to various situations. While overtime is controlled as much as possible our industry and work load sometimes can't control overtime. If you are willing to learn more about SERVPRO or wish to talk in more detail please contact us. Feel free to send a resume or come by our office to complete an application.

SERVPROjonesboro.com

870-934-0501 Office

park8667@ritternet.com

3025 Peabody Dr. Jonesboro, AR 72404

Tyronza, Arkansas Tornado Damage

10/21/2019 (Permalink)

Possible Tornado Damage A building was destroyed after a possible tornado tore through Tyronza early Monday morning. (Source: KAIT-TV)

JONESBORO, Ark. (KAIT) - At least two people were taken to the hospital after a possible tornado tore through the Poinsett County town of Tyronza.

The National Weather Service said it would send a survey crew to the area to confirm if it was a tornado that touched down.

The storm hit around 6 a.m. Monday, Oct. 21.

Sheriff Kevin Molder said several buildings were “blown away,” including a Valero station near the school.

Molder has a message for storm chasers and rubberneckers: Stay out of Tyronza.

“Don’t go looking for damage,” he said. “We have trees and powerlines down all across town.”

He said that crews were out looking for injuries and making rescues, and ambulances and emergency crews needed to get through the debris-cluttered streets.

“We need all the help we can get,” Molder said.

All of the streets of Tyronza are shut down, Fire Chief David Woods told Region 8 News.

“We got hit hard” he said, shortly after the storms tore through. “We don’t know how hard yet.”

He asked everyone to “stay off the streets” until they can clear the scene.

As of 9 a.m., the town had no power or cell phone service.

Due to the damage, East Poinsett County Schools were closed Monday.

Just before 6 a.m., the NWS issued a tornado warning for Poinsett and Mississippi Counties. At the height of the storm, a tractor-trailer rig overturned on Interstate 555 near Tyronza, according to an Arkansas State Police dispatch officer.

More than 1,400 customers lost power after severe storms rolled through Region 8.

At 4 a.m. Entergy Arkansas was reporting over 700 people without power in Poinsett, Sharp, and Baxter Counties.

By 5:30, that number had risen to more than 1,400.

Tyronza was not the only Region 8 town to see damage from Monday’s storms.

The National Weather Service reported a tree down in Monette in Craighead County.

A dispatch officer for Independence County told Region 8 News they received a few reports of “trees down on a few county roads.”

“We got off pretty light,” a Lawrence County dispatch officer told us.

The storms also brought heavy rains and lightning to parts of Randolph County, including Pocahontas.

For the latest power outages, or to report an outage in your area:

https://www.kait8.com/2019/10/21/tornado-watch-issued-all-region/

Apartment Fire

10/21/2019 (Permalink)

We recently were called to a multi unit apartment complex in Jonesboro, AR due to a fire. It appears the fire resulted from cooking in one of the units. The fire damage was confined to a few units but the entire complex suffered smoke and/or water damage. We never know the scope of a project until we complete an initial walk through. While the job seemed very large much of this became specialty services being required. Professional asbestos abatement had to be completed due to the age of the structure and the amount of demo that was necessary. By the time all of this was completed there was additional water damage and mold growth. Dry Ice Blasting was another specialty service that had to be completed due to the wide spread damage. SERVPRO of Jonesboro handled all of the smoke cleaning for all salvageable units to include cleaning of walls, ceilings, cabinets, bathrooms and similar items. We also handled the drying of each affected unit that was damaged by water damage. While this was a devastating event for the building owner and the tenants we are thankful they placed their trust in SERVPRO of Jonesboro. While we may not be able to handle every aspect of a job by doing the work, we do have the resources to get the job completed regardless of size. Sometimes the specialty services are just that; specialty and completed by the proper licensed companies for that service. 

Call SERVPRO of Jonesboro for any size disaster; residential, commercial, industrial and allow our team and resources to make your loss Like it never even happened.

870-934-0501

Arkansas Flooding

6/21/2019 (Permalink)

Often not thought about unless you have personally been impacted by a severe flood or storm we need to always remember the great work by the American Red Cross Disaster Relief teams across our great state of Arkansas. Over the last month Arkansas experienced sever flooding with from the Arkansas River that ran across our state from one side to the other. Here is an update this week from the American Red Cross. As always, if you have been impacted contact your closest SERVPRO franchise for guidance and assistance while dealing with contaminated water.

With the Arkansas River back below flood stage, the American Red Cross is refocusing its efforts to help victims of the massive flood. Spokeswoman Christina Fowler says the group is closing its final shelter in the state, which is in North Little Rock, on Wednesday at 9 a.m. Two others, located in Fort Smith and Conway, shut down over the weekend. She says that although the shelters are closing their doors, the group will continue working to help.

"As people have been able to get connected with Red Cross caseworkers, we have been able to get them transitioned to the next phase. Sheltering is that immediate emergency need that we address. Once we can get them connected with caseworkers, we can provide them more temporary housing or other resources," said Fowler. That will include helping connect victims of the flood to government and relief organizations, she said.

"Everyone is going to have a different look and feel to what it’s going to take for them to get back onto their feet, to get to the place where they were prior to when the floodwaters arrived," Fowler said.

Several relief organizations, including the American Red Cross, will open a Multi-Agency Resource Center in Pine Bluff as another way to provide assistance to victims of the flood. The center will be open Thursday and Friday from 10 a.m. to 8 p.m. at the Donald W. Reynolds Community Services Center. It’s located at 211 West 3rd Avenue. Identification verifying an address may be required for residents to be eligible for assistance from certain agencies.

On Monday four counties in the state were added to a major disaster declaration by the Federal Emergency Management Agency, bringing the total to 12. Arkansas, Desha, Logan and Pope counties will now be eligible to receive federal assistance following the flood. Previous counties named were Conway, Crawford, Faulkner, Jefferson, Perry, Pulaski, Sebastian and Yell counties.

Logan County Emergency Manager Tobi Miller says residents there were happy to hear about the federal assistance. 11 homes in the county were inundated with water, she said.

"They are needing the assistance," Miller said. "They’ve been pretty resilient, and they’ve been trying to help themselves a lot."

Miller said she has been in close contact with impacted residents and knowing beforehand that flooding would be occurring gave officials time to prepare.

"During the time that we were planning for the flood, we had several days to pinpoint which houses were going to be inundated. Some of the areas were going to be cut off from being able to exit or enter their homes, so we were able to notify [them]," said Miller.

Most roads in the county have reopened, she said, allowing people to finally return to their homes. Those who sustained damage should reach out for federal assistance, Miller said.

"We’re just encouraging everyone that was affected by the flood to apply and let FEMA make that decision on what type of assistance they get."

https://www.ualrpublicradio.org/post/final-red-cross-shelter-arkansas-close-following-historic-flooding

TAGS: ARKANSAS RIVER FLOODINGARKANSAS WEATHER

Start Repairs Now - Don't wait on FEMA

6/21/2019 (Permalink)

This article is great information for those affected by the recent Arkansas flooding. Contact your closest SERVPRO franchise for guidance and assistance while dealing with contaminated water and mold that is in your home or business. 

It’s Not Too Early to Begin Flood Clean Up after Arkansas Floods

Release date: June 20, 2019Release Number: News Release (NR) 008

LITTLE ROCK, Ark. – State and federal emergency management officials encourage Arkansas flood survivors to begin repairs as soon as they can.

 Flood survivors do not need to wait for a visit from FEMA or their insurance company to start cleaning up and make repairs. FEMA inspectors and insurance claims adjusters will be able to verify flood damage even after cleaning has begun.

It’s important for survivors to take photographs of damage and keep recovery-related receipts. Insurance companies may need both items, while FEMA may need receipts.  

Survivors should check for structural damage before entering their homes and report any damage to local officials. They should also immediately throw away wet contents like bedding, carpeting and furniture because of health issues that may arise with mold. 

Emergency management officials encourage survivors to contact their insurance companies. Disaster survivors should first assess their needs and speak to their insurance agents before registering.

FEMA assistance may help eligible homeowners and renters pay for a temporary place to stay, make repairs or replace certain damaged contents.

Individuals can register online at disasterassistance.gov or by calling toll-free 800-621-3362 from 7 a.m. to 10 p.m. daily. Multilingual operators are available.

Survivors who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-

7585. Survivors who use 711 or Video Relay Service or require accommodations while visiting a center may call 800-621-3362.

FEMA assistance is not taxable, doesn’t need to be repaid and doesn’t affect other government benefits.

Those who are referred to the U.S. Small Business Administration should complete the application for a low-interest disaster loan. It is not required to accept a loan offer but completing the SBA application is necessary for FEMA to consider survivors for certain forms of disaster assistance.

 https://www.fema.gov/news-release/2019/06/20/its-not-too-early-begin-flood-clean-after-arkansas-floods

Arkansas Storms

6/20/2019 (Permalink)

Here in North East Arkansas we have been very fortunate and blessed this storm season so far. For whatever reason it appears that the strong storms miss the Jonesboro area more times than we see severe weather. Yes, we have had a lot of rain this season, well more than usual, and may have broken some records but we have not seen the severe weather that other parts of Arkansas have. We hear about tornado alley all the time and most generally the tornado producing storms are in the Oklahoma region. Last night there were some severe storms that passed once again from western Arkansas to eastern Arkansas all south of Jonesboro. We did see some rain here in Jonesboro last night but the 60-70 mph winds and severe hail and lightening all moved across the southern part of Arkansas. Photos of baseball size hall were all over social media last night also depicting damaged to vehicles. When severe weather does strike in North East Arkansas please give SERVPRO of Jonesboro a call at 870-934-0501 if our services are needed.

We are Certified

3/27/2019 (Permalink)

Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

[Information via IICRC.org]

Mold Testing

3/26/2019 (Permalink)

In some cases, our mold jobs need to be referred to an industrial hygienist. If you were like me then you're asking "what exactly is that and what do they do?" 

According to www.aiha.org ,  "Industrial Hygiene is a science and art devoted to the anticipation, recognition, evaluation, prevention, and control of those environmental factors or stresses arising in or from the workplace which may cause sickness, impaired health and well being, or significant discomfort among workers or among citizens of the community."

They describe Industrial hygienists as "scientists and engineers committed to protecting the health and safety of people in the workplace and the community."

SERVPRO of Jonesboro does not do inspections but we can give you a quote on the visible substance you can SEE. 

The steps listed below illustrate our process for a “typical” mold remediation infestation:

  1. Emergency Contact - 870-934-0501
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Mold Control

3/25/2019 (Permalink)

You Can Control Mold

Inside your home you can control mold growth by:

  • Controlling humidity levels;
  • Promptly fixing leaky roofs, windows, and pipes;
  • Thoroughly cleaning and drying after flooding;
  • Ventilating shower, laundry, and cooking areas.

If mold is growing in your home, you need to clean up the mold and fix the moisture problem. Mold growth can be removed from hard surfaces with commercial products, soap and water, or a bleach solution of no more than 1 cup of household laundry bleach in 1 gallon of water.

Mold growth, which often looks like spots, can be many different colors, and can smell musty. If you can see or smell mold, a health risk may be present. You do not need to know the type of mold growing in your home, and CDC does not recommend or perform routine sampling for molds. No matter what type of mold is present, you should remove it. Since the effect of mold on people can vary greatly, either because of the amount or type of mold, you can not rely on sampling and culturing to know your health risk. Also, good sampling for mold can be expensive, and standards for judging what is and what is not an acceptable quantity of mold have not been set. The best practice is to remove the mold and work to prevent future growth.

If you choose to use bleach to clean up mold:

  • Never mix bleach with ammonia or other household cleaners. Mixing bleach with ammonia or other cleaning products will produce dangerous, toxic fumes.
  • Open windows and doors to provide fresh air.
  • Wear non-porous gloves and protective eye wear.
  • If the area to be cleaned is more than 10 square feet, consult the U.S. Environmental Protection Agency (EPA) guide titled Mold Remediation in Schools and Commercial Buildings. Although focused on schools and commercial buildings, this document also applies to other building types. 
  • Always follow the manufacturer’s instructions when using bleach or any other cleaning product.

www.cdc.gov

When in doubt call your local Jonesboro SERVPRO franchise at 870-934-0501. We are Here to Help!

Storms

3/25/2019 (Permalink)

The Storm Events Database contains the records used to create the official NOAA Storm Data publication, documenting: 

  1. The occurrence of storms and other significant weather phenomena having sufficient intensity to cause loss of life, injuries, significant property damage, and/or disruption to commerce;
  2. Rare, unusual, weather phenomena that generate media attention, such as snow flurries in South Florida or the San Diego coastal area; and
  3. Other significant meteorological events, such as record maximum or minimum temperatures or precipitation that occur in connection with another event.


The database currently contains data from January 1950 to November 2017, as entered by NOAA's National Weather Service (NWS). Due to changes in the data collection and processing procedures over time, there are unique periods of record available depending on the event type. NCEI has performed data reformatting and standardization of event types but has not changed any data values for locations, fatalities, injuries, damage, narratives and any other event specific information. Please refer to the Database Details page for more information. 

You can register your email address with NCEI to receive future information regarding access system downtime, data issues, new features and general news about the Storm Events Database. 

NOAA National Centers for Environmental Information Storm Events Database:

https://www.ncdc.noaa.gov/stormevents/

It's not Cob Webs

3/21/2019 (Permalink)

Did you know?

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings which are called smoke webs!

Often times our customers make the comment that they didn't realize their home or business was so dirty. In a time of stress during a disaster they are often relieved to know that smoke webs were caused by the fire and not from lack of cleaning.

Does your business have a plan? Check out these tips:

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

PRACTICE FIRE SAFETY AND EVACUATION AT HOME AS WELL. WHAT WILL PARENTS AND CHILDREN DO IF A FIRE BREAKS OUT DURING SLEEPING HOURS?

https://www.statefarm.com/simple-insights/planning/3-business-fire-prevention-tips

Call us at 870-934-0501 or visit us online at www.SERVPROjonesboro.com

Restore vs Replace

3/21/2019 (Permalink)

What would you do if...

You receive a call from a client today with a fire loss?

You have a fire loss on one of your properties?

You have a fire at your own personal property?

Some statistics...

Fire claims spike during the months of November - February.

On average, Fire causes over $12.4 billion in property damage annually.

Top 5 Causes of Fire loss:
Cooking equipment
Heating equipment
Intentional
Electrical distribution & lighting equipment
Smoking materials

After the fire is out...

You need a company "Like SERVPRO"
Industry research from 2016 by Buntin Group found that SERVPRO Brand is becoming synonymous with the services provided!

Why not a Contractor?

Mitigate, clean, & restore FIRST! Then repair and rebuild.

SERVPRO of Jonesboro can handle it all - One Stop Shop.

By the way...

WE DO BOARDUP!
Many times, the home or building must be secured immediately BEFORE anything else.

Call us 24/7 at 870-934-0501 or visit us online at www.SERVPROjonesboro.com 

Be Proactive vs Reactive

3/20/2019 (Permalink)

When there is water in your home, mold can quickly become an issue. It can cause health issues and damage to your property. SERVPRO of Jonesboro has the training, protective gear, and specialized equipment to handle your mold problem. If your water loss is not properly handled by someone like SERVPRO of Jonesboro it could turn into a mold remediation. Call a professional restoration company immediately. At SERVPRO we use all tools, equipment and training to find all wet materials so that they can be removed and/or dried successfully. FLIR cameras are sometimes used to find the migration of the water followed by moisture meters to verify if a surface is indeed wet. We gauge what's wet by gathering an unaffected moisture reading on the same material in an area we know was not wet from the loss. Our DryBook software validates exactly the amount of drying equipment needed in each room. Remember, time is important as mold can begin growing within 72 hours.

Need Service Fast?

3/14/2019 (Permalink)

SERVPRO of Jonesboro provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jonesboro. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 870-934-0501

Residential Services

Whether your Jonesboro home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Jonesboro commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Carpet Cleaning

Visit us at www.SERVPROjonesboro.com 

Restoring Your Paragould Commercial Property After A Water Damage Event

3/14/2019 (Permalink)

Flooding and water damage events at Paragould commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.


Restoring Commercial Properties Presents Unique Challenges


Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.


About SERVPRO of Jonesboro


SERVPRO of Jonesboro specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Jonesboro is an IICRC Certified Firm

Have a Plan

3/14/2019 (Permalink)

In a fire, seconds count. Seconds can mean the difference between residents of our community escaping safely from a fire or having their lives end in tragedy.

It reinforces why everyone needs to have an escape plan. 

  • Draw a map of your home with all members of your household, marking two exits from each room and a path to the outside from each exit.
  • Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Make sure the number of your home is clearly marked and easy for the fire department to find.
  • Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
  • Once you get outside, stay outside. Never go back inside a burning building.

via http://www.nfpa.org/

Have you contacted your local fire department? See how you can get involved with them and your community to prevent house fires. Sometimes they will have events or give out smoke detectors for your home. Don't think this could never happen to you because it easily could. We don't have control over everything in our homes! Be safe and have a plan!

Important First Steps

3/14/2019 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

We're available and can respond 24/7/365. Please call 870-934-0501 in case of an emergency. 

Training is Required

3/14/2019 (Permalink)

The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. Your initial reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. Our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Jonesboro will inspect to detect everything that is wet, measure how much moisture is in the wet materials and monitor whether the materials are drying properly and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to industry best practices and standards. This will ensure that your restoration is done properly and efficiently as well as improving results and restoring your property faster! 

Important Weather Alerts

3/14/2019 (Permalink)

Lately there has been flooding all over the United States: if you are unfamiliar with the difference between a flash flood warning, flood warning, and flood advisory; then read below! 

What is the difference between a Flood Watch and a Flood Warning issued by the National Weather Service?

  • Flash Flood Warning: Take Action! A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

  • Flood Warning: Take Action! A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.

  • Flood Watch: Be Prepared:A Flood Watch is issued when conditions are favorable for a specific hazardous weather event to occur. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

  • Flood Advisory: Be Aware: An Flood Advisory is issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property.

Information from http://www.floodsafety.noaa.gov/

Severe Weather Tips

3/14/2019 (Permalink)

Since SERVPRO partners with the American Red Cross we love sharing their tips on different occasions. 

Check out www.redcross.org for more information!

TORNADOES Tornadoes can strike without warning and destroy a community in seconds. Before a tornado warning is issued for your area, here are some things you should do:

1. Know your community’s warning system.

2. Pick a place where family members can gather if a tornado is headed your way. It could be your basement or, if there is no basement, a center hallway, bathroom, or closet on the lowest floor. Keep this place uncluttered.

3. If you are in a high-rise building and don’t have enough time to go to the lowest floor, pick a place in a hallway in the center of the building.

4. Remove diseased and damaged limbs from trees.

5. Move or secure lawn furniture, trash cans, hanging plants or anything else that can be picked up by the wind and become a projectile.

 

THUNDERSTORM SAFETY STEPS Thunderstorms injure an average of 300 people every year, and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow:

1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.

2. As the storm approaches, take shelter in a building.

3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.

4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.

5. If you are caught outside and cannot reach a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

 

FLOODING Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do:

1. Be prepared to evacuate at a moment’s notice. When a flood or flash flood warning is issued for your area, head for higher ground and stay there.

2. Stay away from floodwaters.

3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

4. Keep children out of the water.

5. Be especially cautious at night when it is harder to recognize flood danger.

 

DOWNLOAD EMERGENCY People should download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of tornadoes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

Arkansas Levee in Danger of Failing, Jackson County Official Warns

2/15/2019 (Permalink)

Levee is eroding in Jackson County, Arkansas

Some people living near the White River in northeast Arkansas have been warned to leave their homes because flooding is eroding a levee on the river, an official says.

Jackson County Judge Jeff Phillips declared an emergency Tuesday night and announced a voluntary evacuation.

As a precaution, the American Red Cross opened a shelter in Newport, Arkansas, about 82 miles northeast of Little Rock. A breach could send floodwaters into parts of surrounding Jackson County and neighboring Woodruff County.

 The White River at Newport reached major flood stage Thursday morning. As of 7 a.m. local time, it was at 30.01 feet, according to the National Weather Service. The river is expected to start falling on Friday, though the flood warning continues until Feb. 20. Early forecasts say more precipitation is likely early next week.

Heavy rain fell across much of the state earlier this week. Some parts of northeast Arkansas saw up to half a foot of rain.

“The levee is holding right now, but I just don’t know if it will hold,” Judge Phillips told the Arkansas Democrat-Gazette. "On the err of caution, I want people to be aware this levee could fail, and when it does, it's going to be a lot of water."

The newspaper said U.S. Army Corps of Engineers inspectors were planning to survey the levee on Thursday.

Phillips told KAIT-TV he first learned of the levee erosion a week ago. He said more than $100,000 had been spent earlier on repairs to the levee.

“I personally think it just didn’t have enough time for the grass to grow and for it to settle before we got this kind of rainfall, so I think if we would’ve had a little more time, then I think it would do better than it’s doing right now,” he said.

 A report by the Corps of Engineers warned in May 2017 the levee was deteriorating and more than 400 structures could be in danger if the levee failed.

"Any of the risks ... could possibly lead to a sudden breach of the levee, resulting in significant property damages and potentially the loss of life. The leveed area consists primary of farmland with some homes. Most of the homes are on the outer edge of the leveed area and the residents will have a short exit route out of the leveed area," the report said.

Betty Faust is one of about 30 homeowners who could be affected by the levee failing. On Wednesday she was packing her belongings.

"I didn't know there was anything going wrong. Last night the mayor called [and] told us about it," Faust told KARK-TV. "Right now we're just trying to get our personal stuff."

Robert Gilliaum told KAIT he has never seen water levels this high in the decades he has lived in the area.

“If this thing washes out, I have eight hours from the time it washes out until it gets here, so the folks south of me need to be prepared to move real quick like,” Gilliaum said.

https://weather.com/news/news/2019-02-14-white-river-jackson-county-arkansas-levee-failing

If SERVPRO of Jonesboro is needed we can be reached 24/7/365 at 870-934-0501.

Reconstruction and Remodeling

2/15/2019 (Permalink)

We can handle all types of reconstruction and remodeling

SERVPRO provides all types of reconstruction. We handle roofing, siding, windows, drywall, painting, trim, flooring and many other specific repairs. We can handle full bathroom or kitchen remodels. Our construction team can handle repairs following your fire, water, mold, flood, smoke or vandalism insurance claim. We can also handle all types of repairs that are not associated with an insurance claim. Allow SERVPRO of Jonesboro to work with you through the process. We are a one stop shop for all cleaning, mitigation and repairs. If you have an insurance estimate we will complete a walk through with you to ensure it is accurate before any work begins. We can also communicate directly with your Adjuster if needed.

Call us today at 870-934-0501 or visit our website at www.SERVPROjonesboro.com 

Leave us a Review

2/15/2019 (Permalink)

We love our customers and appreciate your feedback. We strive hard to train our employees to meet the standards in our industry and to communicate clearly with our customers. If we have performed a job for you please take time to leave us a review on Google. Many customers have complimented us on our response time and the quality of our work. Many of our employees have been named specifically on our satisfaction forms and we appreciate that. Please consider leaving us a review of our great work on Google at the link below. We're not perfect but we correct our mistakes and that's the only way to conduct business.

https://www.SERVPROjonesboro.com/customer-reviews/reviews 

If you need us again please call us at 870-934-0501.

Winter Floods

2/15/2019 (Permalink)

SERVPRO of Jonesboro specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit North East Arkansas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 870-934-0501 or visit online at SERVPROjonesboro.com 

Have an Emergency? Call SERVPRO!

2/15/2019 (Permalink)

SERVPRO of Jonesboro provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jonesboro. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 870-934-0501

Residential Services

Whether your Jonesboro home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Jonesboro commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Disaster Cleanup

2/15/2019 (Permalink)

Water Damage

Water damage, such as from a flood or in the aftermath of a fire, is not just unsightly and unsanitary – it can also be dangerous. From wallboards to rugs, items that are not thoroughly dried can sprout mold and mildew.

Your first task in addressing water damage is to remove any water that remains. That means pumping out standing water and drying out waterlogged surfaces.

  • Pump out flooded basements gradually (about one-third of the water per day) to avoid structural damage. If the water is pumped out completely in a short period of time, pressure from water-saturated soil on the outside could cause basement walls to collapse.
  • Bring all soft items (such as sofas, clothing, bedding, and throw rugs) outside if possible – sunlight and wind will help them dry faster.
  • Throw out items that have absorbed water and cannot be cleaned or disinfected. This includes mattresses, carpeting, cosmetics, stuffed animals and baby toys.
  • Remove all drywall and insulation that has been in contact with flood waters.
  • Consider removing vinyl floor coverings and tile to allow the substructures beneath or behind them to dry.
  • Keep the windows open and run fans – or keep them shut and run dehumidifiers – to pull moisture out of wood floors and subfloors, beams, doors, etc.

 Be patient. Depending on the level of water damage incurred, it can take weeks or months for your home’s structural elements to be thoroughly dried. Only then should you replace drywall, carpets and other floor coverings.

https://www.redcross.org/get-help/disaster-relief-and-recovery-services/disaster-cleanup.html 

Commercial Mold Damage Tips to Remember After Water Damage

2/5/2019 (Permalink)

If your home or commercial building recently flooded due to storm damage or some sort of plumbing issues, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your home or business. Mold can affect indoor air quality, can cause significant property damage and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold in Jonesboro or North East Arkansas.

SAFETY FIRST

You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, PROTECT YOURSELF by wearing protective clothing, such as gloves and a face mask. 

Stop the Moisture

This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.  

Hire a Professional

The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the mold is properly remediated. We promise it could save you a lot of time, money and headaches in the future.

Visit SERVPROjonesboro.com for more information on mold removal.

How to Handle a Mold Situation

2/5/2019 (Permalink)

When there is water in your business, mold can quickly become an issue. It can cause health issues and damage to your property. SERVPRO of Jonesboro has the training, protective gear, and specialized equipment to handle your mold problem.

Call SERVPRO of Jonesboro
The mold cleanup and restoration process begins when you call us. One of our employees will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Assessment 
Your property will be carefully inspected for signs of mold using various technologies to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Containment
Different containment procedures will be placed to prevent the spread of mold, like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration
Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Jonesboro technicians use powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing 
The process of mold remediation depends on the amount of mold growth and the type of surface it's on. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new ones from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary.

Cleaning 
SERVPRO of Jonesboro cleans your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings.

Restoration
Depending on the level of mold damage, some building materials may have to be removed. Restoration may involve minor repairs or major repairs such as reconstruction.

Call today 870-934-0501

What To Do Until Help Arrives

2/5/2019 (Permalink)

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting, and other floor coverings will often need a thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until your local SERVPRO of Jonesboro arrives. The following tips may help reduce damage and increase chances of a successful restoration.

DO:

-Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.

-Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork. Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.

-If electricity is off, empty freezer/ refrigerator completely and prop doors open to help prevent odor.

-Wipe soot from chrome kitchen/ bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant such as Vaseline.

-If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures. Also drain the water heater and open all outside water spigots to water can drain.

-Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

SERVPRO of Jonesboro wants to save you the hassle and worry from many of these steps so please call us for all your fire damage needs and let our professional team do the work for you.

870-934-0501

What Would You Do?

2/5/2019 (Permalink)

What would you do if...

You receive a call from a client today with a fire loss?

You have a fire loss on one of your properties?

You have a fire at your own personal property?

Some statistics...

Fire claims spike during the months of November - February.

On average, Fire causes over $12.4 billion in property damage annually.

Top 5 Causes of Fire loss:
Cooking equipment
Heating equipment
Intentional
Electrical distribution & lighting equipment
Smoking materials

After the fire is out...you need SERVPRO of Jonesboro!

Why not a Contractor first?

Mitigate, clean, & restore FIRST! Then repair and rebuild.

SERVPRO of Jonesboro can handle it all - One Stop Shop.

By the way...

WE DO BOARDUP!

Many times, the home or building must be secured immediately BEFORE anything else or simply while the Insurance & Fire Investigators complete their work. We can board up windows and doors. 

Power Outages

2/5/2019 (Permalink)

Power Outages

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

  • Disrupt communications, water, and transportation.

  • Close retail businesses, grocery stores, gas stations, ATM's, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

https://www.ready.gov/power-outages

American Red Cross TIPS

2/5/2019 (Permalink)

Check out www.redcross.org for more information!

TORNADOES Tornadoes can strike without warning and destroy a community in seconds. Before a tornado warning is issued for your area, here are some things you should do:

1. Know your community’s warning system.

2. Pick a place where family members can gather if a tornado is headed your way. It could be your basement or, if there is no basement, a center hallway, bathroom, or closet on the lowest floor. Keep this place uncluttered.

3. If you are in a high-rise building and don’t have enough time to go to the lowest floor, pick a place in a hallway in the center of the building.

4. Remove diseased and damaged limbs from trees.

5. Move or secure lawn furniture, trash cans, hanging plants or anything else that can be picked up by the wind and become a projectile.

 

THUNDERSTORM SAFETY STEPS Thunderstorms injure an average of 300 people every year, and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow:

1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.

2. As the storm approaches, take shelter in a building.

3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.

4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.

5. If you are caught outside and cannot reach a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

FLOODING Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do:

1. Be prepared to evacuate at a moment’s notice. When a flood or flash flood warning is issued for your area, head for higher ground and stay there.

2. Stay away from floodwaters.

3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

4. Keep children out of the water.

5. Be especially cautious at night when it is harder to recognize flood danger.

 

DOWNLOAD EMERGENCY People should download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of tornadoes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

It's The Water You Don't See (Part 1)

2/5/2019 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Jonesboro have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Jonesboro will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO® of Jonesboro:

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® of Birmingham South to monitor the drying process.

It's The Water You Don't See (Part 2)

2/5/2019 (Permalink)

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Jonesboro can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

The bottom line? SERVPRO® of Jonesboro has the training and equipment to make it “Like it never even happened.”

Protecting Yourself From Mold Cleanup

2/5/2019 (Permalink)

Tips for Protecting Yourself from Mold During Cleanup

During the process of mold remediation, it’s important to protect yourself, and your staff, with the proper safety gear and equipment. If you’re concerned about conducting the procedure yourself, SERVPRO of Jonesboro mold remediation specialist may be able to help. The recommendations for a safe cleanup remain the same for everyone involved.

1. Wear Protective Clothing

When cleaning up mold growth it’s important to wear protective clothing. A Tyvek suit is recommended in most cases, but long sleeves tucked into gloves, and long pants may work just as well. Protective gear is an important tool for keeping any cleaning agents and mold spores off of your skin. If wearing everyday clothing instead of a protective suit, it’s important to launder them in hot water immediately after use.

2. Change Before Entering an Uncontaminated Area

Another way to protect your business is to change out of your safety gear before entering uncontaminated areas. This can help prevent the spread of mold spores into areas where mold growth has not yet occurred. The necessity of changing gear is why many professionals use covers for their hair and shoes, as well as wear protective over-suits.

3. Wear a Mask and Goggles

The use of a respirator mask and protective goggles are also recommended. These can help prevent the inhalation of any cleaning fumes, and keep dust or debris common to clean up out of your eyes. The mask and goggles should fit snugly without pinching.

Using the proper equipment when cleaning up mold can help protect everyone, including the cleanup crew and the employees who regularly work in the building. Proper gear can not only help prevent the spread of mold to uncontaminated areas but allow for cleaning solutions to be used safely. If you’re unsure about the proper procedure or don’t want to conduct the cleanup yourself, a professional may be able to help.

Call SERVPRO of Jonesboro at 870-934-0501

Do You Have Mold?

2/5/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see signs of mold, Call SERVPRO of Jonesboro at 870-934-0501

The Red Cross Wants You To Be Safe From Home Fires This Holiday Season

12/18/2018 (Permalink)

It’s the holiday season and once again we celebrate with family and friends. Unfortunately the holidays also mean a surge in home fires. The Red Cross wants you to be safe from home fires this holiday season.

The U.S. Fire Administration and the National Fire Protection Association state that nearly 47,000 fires occur during the winter holidays. These fires claim more than 500 lives, cause more than 2,200 injuries and cost over $500 million in property damage. The most common causes of home fires are from Christmas trees, candles and children playing.

What You Can Do To Be Safe

Here are some important things you can do to reduce your risk of home fires this season:

  • Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents and candles.
  • When choosing a Christmas tree purchase one that is flame retardant metallic or artificial.
  • If you do choose a real tree ensure that it’s fresh and that green needles aren’t easily broken. And remember – keep live trees as moist as possible by giving them plenty of water.
  • Before stringing your holiday lights check them over to ensure that there are no frayed electrical cords, that they are in good working condition, and that they are used according to the manufacturers instructions.
  • Make sure to unplug your tree and holiday lights when you leave the house and when you go to bed.
  • Never leave burning candles unattended and make sure to extinguish them when going to bed.
  • Designate one person to walk around your home to make sure that all candles and smoking materials are properly extinguished after guests leave.
  • Holidays mean lots of cooking and baking. However the kitchen is also one of the most common places for a home fire to start. When using potholders, oven mitts, wooden utensils, paper, kitchen towels, and other flammable items, be sure to keep them well clear of the stovetop.

Smoke Detectors Save Lives!

This is a great time of year to check your smoke detectors to ensure they are installed and working properly. Smoke detectors should be installed on every floor and outside every bedroom and sleeping area in your home. To test if your detector is functioning effectively, press the test button for a few seconds. If you hear the beep you know it’s working. Make sure to re-test your detector once per month and replace the batteries every six months.  If you find that you need a smoke alarm or want yours tested, call your local Red Cross and get one installed, replaced, or inspected for FREE!

How You Can Help!

And please be sure to visit http://redcross.org/homefires for more information on how to keep your home fire safe during the holidays.

https://americanredcrossofsouthernnevada.wordpress.com/2015/11/24/the-red-cross-wants-you-to-be-safe-from-home-fires-this-holiday-season/

if you need service SERVPRO of Jonesboro can be reached at 870-934-0501 or online at SERVPROjonesboro.com

10 Ways to Stay Safe as You Deck the Halls this Holiday Season

12/18/2018 (Permalink)

American Red Cross offers safety tips to help prevent home fires caused by holiday decorations

Washington, D.C., December 3, 2018—The holiday season is here, and the American Red Cross wants everyone to stay safe from home fires as they decorate their homes for the upcoming festivities.

Decorations like trees, lights and candles increase the risk of home fires during the holidays—with Christmas, New Year’s Eve and New Year’s Day being the top three days for home candle fires, according to the National Fire Protection Association.

The Red Cross wants people to stay safe from home fires—the nation’s most frequent disaster—by testing their smoke alarms and practicing their home fire escape plan with free resources at redcross.org/homefires. In addition, you can follow these 10 simple safety tips as you put up lights and ornaments:

1.     Check all holiday light cords to make sure they aren’t frayed or broken. Don’t string too many strands of lights together—no more than three per extension cord.

2.     If are buying an artificial tree, look for the fire-resistant label. When putting it up, keep it away from fireplaces, radiators and other sources of heat.

3.     If getting a live tree, make sure it’s fresh and water it to keep it fresh. Bend the needles up and down to make sure no needles fall off.

4.     If using older decorations, check their labels. Some older tinsel is lead-based. If using angel hair, wear gloves to avoid irritation. Avoid breathing in artificial snow.

5.     When decorating outside, make sure decorations are for outdoor use and fasten lights securely to your home or trees. If using hooks or nails outside, make sure they are insulated to avoid an electrocution or fire hazard.

6.     If using a ladder, be extra careful. Make sure to have good, stable placement and wear shoes that allow for good traction.

7.     Don’t use electric lights on metallic trees.

8.     Don’t forget to turn off all holiday lights when going to bed or leaving the house.

9.     Keep children, pets and decorations away from candles.

10.  If hanging stockings on the fireplace mantel, don’t light the fireplace.

HOME FIRE CAMPAIGN SAVE LIVES Every eight minutes, donations to the Red Cross help someone affected by a disaster—most often, home fires. Sadly, these events take more lives each year than all other natural disasters combined in the U.S. To prevent these tragedies, the Red Cross launched the national Home Fire Campaign in October 2014, working with volunteers and community partners to install free smoke alarms and help families create escape plans.

Through the campaign, the Red Cross and its partners have reached more than 1.6 million people and helped save at least 474 lives across the country by:

  • Installing more than 1.5 million free smoke alarms
  • Making 623,000 households safer from the threat of home fires
  • Reaching more than 1.2 million children through youth preparedness programs

You can help save lives by making a financial donation to support our mission, signing up to become a volunteer or taking steps to protect your own family from home fires. Visit redcross.org to learn more.

About the American Red Cross:

The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit redcross.org or cruzrojaamericana.org, or visit us on Twitter at @RedCross.

https://www.redcross.org/about-us/news-and-events/press-release/2018/10-ways-to-stay-safe-as-you-deck-the-halls-this-holiday-season.html

If you need service SERVPRO of Jonesboro can be reached at 870-934-0501 or online at SERVPROjonesboro.com

Home Heating Fires

12/18/2018 (Permalink)

 

HOME HEATING FIRES

Fast Facts

• Heating fires are the second leading cause of home fires.**

• Fixed and portable space heaters, including wood stoves, are involved in 74 percent of fire-related deaths.**

• Nearly half of American families use alternative heating sources such as space heaters, fireplaces, or wood/coal stoves to stay warm.*

• Each year over 200 people die from carbon monoxide produced by fuel burning appliances in the home including furnaces, ranges, water heaters and room heaters.***

• The number of home fires the American Red Cross has responded to has risen 10% since 2000.*

• Only 26 percent of families have actually developed and practiced a home fire escape plan.*

• Eighty percent of Americans don’t realize that home fires are the single most common disaster across the nation.*

• Having a working smoke alarm reduces one’s chances of dying in a fire by nearly half.**

Prevention Tips

  •  Keep all potential sources of fuel like paper, clothing, bedding or rugs at least three feet away from space heaters, stoves, or fireplaces.
  •  Portable heaters and fireplaces should never be left unattended. Turn off space heaters and make sure any embers in the fireplace are extinguished before going to bed or leaving home.
  •  If you must use a space heater, place it on a level, hard and nonflammable surface (such as ceramic tile floor), not on rugs or carpets or near bedding or drapes. Keep children and pets away from space heaters.
  •  When buying a space heater, look for models that shut off automatically if the heater falls over as another safety measure.
  •  Never use a cooking range or oven to heat your home.
  •  Keep fire in your fireplace by using a glass or metal fire screen large enough to catch sparks and rolling logs.
  •  Have wood and coal stoves, fireplaces, chimneys, and furnaces professionally inspected and cleaned once a year.
  •  Visit www.redcross.org/homefires for more information on how to prevent heating fires.

Sources: American Red Cross,* U.S. Fire Administration,** and the US Consumer Product Safety Commission.***

https://www.redcross.org/content/dam/redcross/National/m4340085_FireHomeHeatingFactSheet.pdf

If you need service SERVPRO of Jonesboro can be reached at 870-934-0501 or online at SERVPROjonesboro.com

Red Cross Holiday Campaign - Last-Minute Gift Ideas for Loved Ones

12/18/2018 (Permalink)

Still need a gift for someone special? With only a few days left to find the perfect gift, the American Red Cross has many last-minute ideas in its 2018 Holiday Gift Catalog.

Please #GiveWithMeaning at redcross.org/gift to help people with necessities like emergency shelter, hot meals, blankets and other support.

  • A gift of $250 can deliver a hot meal and snacks for 25 people who need nourishment after a disaster.
  • Your donation of $100 can provide a family of two with a full day of emergency shelter, including meals, snacks, blankets, a cot and hygiene supplies.
  • Help provide warmth with a gift of $50, which can provide blankets for 10 people.
  • Your donation of $125 can help connect veterans and their families to critical community services such as food, housing, counseling and rehabilitation.
  • Your gift of $100 can help provide lifesaving vaccinations for 100 children who face an increased risk of measles and rubella around the world.

Your gift is a tax-deductible donation to the American Red Cross. When you make your donation, you can use free holiday greeting cards with friends and family to share your gift in their honor. Visit redcross.org/gift to learn more and make a gift today.

About Our Corporate Holiday Supporters:
During this holiday season, the American Red Cross is grateful for those corporate donors that generously contribute to our Holiday Giving Campaign. They include: AmazonSmile, Circle K and PayPal. Thanks to the generosity of these and other supporters, the Red Cross is able to bring help and hope to people across the country. To learn more about our corporate holiday supporters, visit https://www.redcross.org/donations/ways-to-donate/holiday-gifts/holiday-partners.html.

About the American Red Cross:

The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit redcross.org or cruzrojaamericana.org, or visit us on Twitter at @RedCross.

https://www.redcross.org/about-us/news-and-events/news/red-cross-holiday-campaign-last-minute-gift-ideas-for-loved-ones.html

Join our Team!

10/3/2018 (Permalink)

With today's unemployment rates it has become harder and harder to find qualified Production Technicians. We have been seeking those individuals who have a desire to become employed or wish to change careers. If you like learning new trades, want to grow with our company, are willing to travel for storm events as they arise, enjoy seeing the job you do improve on a daily basis as we work in customer homes and businesses then this may be a job for you. Our work environment is very active as production employees are always on the go. While you may be assigned a job and return to that job daily until it is completed our work load doesn't keep you in the same place week after week and month after month like a factory would. Working for SERVPRO allows individuals to be out in the public and see different cities and counties within our assigned territory. We have a competitive pay rate for working in our local office and an increased pay rate for traveling for storm work in other states. We have bonuses that apply as well to various situations. While overtime is controlled as much as possible our industry and work load sometimes can't control overtime at our local office. For storm travel the overtime would be a necessity as work is nonstop. If you are willing to learn more about SERVPRO or wish to talk in more detail please contact us. Feel free to send a resume or come by our office to complete an application.

SERVPROjonesboro.com

870-934-0501 Office

park8667@ritternet.com

3025 Peabody Dr. Jonesboro, AR 72404

Water Damage to Pocahontas, Arkansas Building

10/3/2018 (Permalink)

Roof Damage Leads to Water Damage

Back in August on a stormy morning we received a call directly from the building owner about the roof being blown off of his building. The most amazing part of this was that the storm actually occurred in the morning hours but by the time we received the call in the afternoon the roof had already been replaced. Our crews responded quickly to begin water extraction and cleanup. Two suites within this building were affected and although the customer had their own general contractor we were able to assist with demolition to affected drywall and cleanup from blown insulation removal in the wall cavities. Drying equipment was placed within the building and we successfully dried the structure. The drying for this loss ranged from three to six days. As areas were fully completed with demo we would place equipment to begin the drying process. It is not common in most cases to wait until all demo is completed to start drying. Our job is to begin removing moisture from the interior environment immediately. It's important to know that many interior walls did not have insulation. These walls were salvaged and dried in place by removing the base trim and ventilating the wall cavity.  We approach every job with salvaging as much as possible. This brings a direct explanation and difference between Repair vs. Replace.

For more information on SERVPRO please visit our website at SERVPROjonesboro.com

Emergency Roof Tarp Service in Paragould, AR

10/3/2018 (Permalink)

Roof Tarp From Fallen Tree

Many times throughout the year we experience storms with high winds, hail or even a fallen tree. I think it is very common for homeowners to know that SERVPRO provides cleanup should water damage enter their home. However, we get calls all the time and find out that the same customer who called us for the interior cleanup asks us if we know someone to tarp their roof. Not always but many times we can provide this service. The process for roof tarps is a highly skilled process in regards to safety. It is imperative that safety be the number one priority. We often find ourselves explaining to customers why we can't tarp their roof during a rain event or even during high winds. We will only tarp the roof if all safety criteria has been met. We understand that this may allow more water intrusion inside the home but we also know that no one wants to see an injury due to poor planning. Please contact us for more information.

870-934-0501 Office

SERVPROjonesboro.com  

What do you think of when someone says STORM?

10/3/2018 (Permalink)

Through all seasons of the year we could see and be faced with many storm situations. It is my opinion, that when most people think of a storm it is related to a thunderstorm, tornado activity or if you watch much news you've heard a lot about hurricanes lately. Currently we are watching Summer fade away and although Fall is here we are still experiencing some warm days in Jonesboro, Arkansas. Very soon the leaves will begin to change colors but most are still green at this time. We will experience much cooler temperatures as the days and weeks move along. I think that Fall is a happy medium time of year and I truly enjoy the cooler temperatures and morning crisp air. Very soon you will begin the process of raking, bagging or mulching leaves in the yard. This will consume your time and energy for many weeks but I ask that you consider the next season to come. As you are outside cleaning the yard please look up at your roof for missing shingles, look at your gutters to ensure they are still attached to the home but more importantly consider cleaning out the gutters. Before long we will be faced with one or more beautiful Winter storms. The snow and ice will begin to form and to protect your home from damage you will want to know that you had plenty of time to prepare your homes exterior. Gutters which are full of leaves and debris sure don't help prevent ice dams which could lead to water inside of your home. Maybe you need to trim the trees so that when ice accumulates on them they are not weighted down to damage or fall onto your roof. Be prepared for Winter storms even while enjoying Fall and feel confident that you've done everything possible to upkeep and protect your home.

For more information about SERVPRO please visit our website at SERVPROjonesboro.com

For Immediate Service in Jonesboro, Call SERVPRO

3/27/2018 (Permalink)

SERVPRO of Jonesboro provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jonesboro. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 870-934-0501

Residential Services

Whether your Jonesboro home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Jonesboro commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Carpet Cleaning

Visit us at www.SERVPROjonesboro.com 

Restoring Your Jonesboro Commercial Property After A Water Damage Event

3/27/2018 (Permalink)

Conference Room

Flooding and water damage events at Jonesboro commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.


Restoring Commercial Properties Presents Unique Challenges


Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.


About SERVPRO of Jonesboro


SERVPRO of Jonesboro specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Jonesboro is an IICRC Certified Firm

Smoke Webs

3/27/2018 (Permalink)

Smoke Webs

Did you know?

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings which are called smoke webs!

Often times our customers make the comment that they didn't realize their home or business was so dirty. In a time of stress during a disaster they are often relieved to know that smoke webs were caused by the fire and not from lack of cleaning.

Does your business have a plan? Check out these tips:

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

PRACTICE FIRE SAFETY AND EVACUATION AT HOME AS WELL. WHAT WILL PARENTS AND CHILDREN DO IF A FIRE BREAKS OUT DURING SLEEPING HOURS?

https://www.statefarm.com/simple-insights/planning/3-business-fire-prevention-tips

Call us at 870-934-0501 or visit us online at www.SERVPROjonesboro.com

Fire Cleanup & Restoration

3/27/2018 (Permalink)

What would you do if...

You receive a call from a client today with a fire loss?

You have a fire loss on one of your properties?

You have a fire at your own personal property?

Some statistics...

Fire claims spike during the months of November - February.

On average, Fire causes over $12.4 billion in property damage annualy.

Top 5 Causes of Fire loss:
Cooking equipment
Heating equipment
Intentional
Electrical distribution & lighting equipment
Smoking materials

After the fire is out...

You need a company "Like SERVPRO"
Industry research from 2016 by Buntin Group found that SERVPRO Brand is becoming synonymous with the services provided!

Why not a Contractor?

Mitigate, clean, & restore FIRST! Then repair and rebuild.

SERVPRO of Jonesboro can handle it all - One Stop Shop.

By the way...

WE DO BOARDUP!
Many times, the home or building must be secured immediately BEFORE anything else.

Call us 24/7 at 870-934-0501 or visit us online at www.SERVPROjonesboro.com 

Every Second Counts

3/27/2018 (Permalink)

Grease Fire

In a fire, seconds count. Seconds can mean the difference between residents of our community escaping safely from a fire or having their lives end in tragedy.

It reinforces why everyone needs to have an escape plan. 

  • Draw a map of your home with all members of your household, marking two exits from each room and a path to the outside from each exit.
  • Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Make sure the number of your home is clearly marked and easy for the fire department to find.
  • Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
  • Once you get outside, stay outside. Never go back inside a burning building.

via http://www.nfpa.org/

Have you contacted your local fire department? See how you can get involved with them and your community to prevent house fires. Sometimes they will have events or give out smoke detectors for your home. Don't think this could never happen to you because it easily could. We don't have control over everything in our homes! Be safe and have a plan!

24/7 870-934-0501

Controlling Mold

3/27/2018 (Permalink)

You Can Control Mold

Inside your home you can control mold growth by:

  • Controlling humidity levels;
  • Promptly fixing leaky roofs, windows, and pipes;
  • Thoroughly cleaning and drying after flooding;
  • Ventilating shower, laundry, and cooking areas.

If mold is growing in your home, you need to clean up the mold and fix the moisture problem. Mold growth can be removed from hard surfaces with commercial products, soap and water, or a bleach solution of no more than 1 cup of household laundry bleach in 1 gallon of water.

Mold growth, which often looks like spots, can be many different colors, and can smell musty. If you can see or smell mold, a health risk may be present. You do not need to know the type of mold growing in your home, and CDC does not recommend or perform routine sampling for molds. No matter what type of mold is present, you should remove it. Since the effect of mold on people can vary greatly, either because of the amount or type of mold, you can not rely on sampling and culturing to know your health risk. Also, good sampling for mold can be expensive, and standards for judging what is and what is not an acceptable quantity of mold have not been set. The best practice is to remove the mold and work to prevent future growth.

If you choose to use bleach to clean up mold:

  • Never mix bleach with ammonia or other household cleaners. Mixing bleach with ammonia or other cleaning products will produce dangerous, toxic fumes.
  • Open windows and doors to provide fresh air.
  • Wear non-porous gloves and protective eye wear.
  • If the area to be cleaned is more than 10 square feet, consult the U.S. Environmental Protection Agency (EPA) guide titled Mold Remediation in Schools and Commercial Buildings. Although focused on schools and commercial buildings, this document also applies to other building types. 
  • Always follow the manufacturer’s instructions when using bleach or any other cleaning product.

www.cdc.gov

When in doubt call your local Jonesboro SERVPRO franchise at 870-934-0501. We are Here to Help!

Industrial Hygienist

3/27/2018 (Permalink)

Mold on Drywall

In some cases, our mold jobs need to be referred to an industrial hygienist. If you were like me then you're asking "what exactly is that and what do they do?" 

According to www.aiha.org ,  "Industrial Hygiene is a science and art devoted to the anticipation, recognition, evaluation, prevention, and control of those environmental factors or stresses arising in or from the workplace which may cause sickness, impaired health and well being, or significant discomfort among workers or among citizens of the community."

They describe Industrial hygienists as "scientists and engineers committed to protecting the health and safety of people in the workplace and the community."

SERVPRO of Jonesboro does not do inspections but we can give you a quote on the visible substance you can SEE. 

The steps listed below illustrate our process for a “typical” mold remediation infestation:

  1. Emergency Contact - 870-934-0501
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Mold Remediation

3/27/2018 (Permalink)

When there is water in your home, mold can quickly become an issue. It can cause health issues and damage to your property. SERVPRO of Jonesboro has the training, protective gear, and specialized equipment to handle your mold problem. 

Call SERVPRO of Jonesboro

The mold cleanup and restoration process begins when you call us. One of our employees will ask a series of questions to help determine the necessary equipment, resources, and personnel needed. 

Assessment 

Your property will be carefully inspected for signs of mold using various technologies to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view. 

Containment

Different containment procedures will be placed to prevent the spread of mold, like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. 

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Jonesboro technicians use powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress. 

Removing 

The process of mold remediation depends on the amount of mold growth and the type of surface it's on. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new ones from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary.

Cleaning  

SERVPRO of Jonesboro cleans your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. 

Restoration

Depending on the level of mold damage, some building materials may have to be removed. Restoration may involve minor repairs  or major repairs such as reconstruction. 

What to do until SERVPRO arrives!

3/27/2018 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

We're available and can respond 24/7/365. Please call 870-934-0501 in case of an emergency. 

IICRC

3/27/2018 (Permalink)

Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

[Information via IICRC.org]

Science of Drying

3/27/2018 (Permalink)

The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. Your initial reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. Our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Jonesboro will inspect to detect everything that is wet, measure how much moisture is in the wet materials and monitor whether the materials are drying properly and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to industry best practices and standards. This will ensure that your restoration is done properly and efficiently as well as improving results and restoring your property faster! 

NOAA Storm Data

3/27/2018 (Permalink)

NOAA

The Storm Events Database contains the records used to create the official NOAA Storm Data publication, documenting: 

  1. The occurrence of storms and other significant weather phenomena having sufficient intensity to cause loss of life, injuries, significant property damage, and/or disruption to commerce;
  2. Rare, unusual, weather phenomena that generate media attention, such as snow flurries in South Florida or the San Diego coastal area; and
  3. Other significant meteorological events, such as record maximum or minimum temperatures or precipitation that occur in connection with another event.


The database currently contains data from January 1950 to November 2017, as entered by NOAA's National Weather Service (NWS). Due to changes in the data collection and processing procedures over time, there are unique periods of record available depending on the event type. NCEI has performed data reformatting and standardization of event types but has not changed any data values for locations, fatalities, injuries, damage, narratives and any other event specific information. Please refer to the Database Details page for more information. 

You can register your email address with NCEI to receive future information regarding access system downtime, data issues, new features and general news about the Storm Events Database. 

NOAA National Centers for Environmental Information Storm Events Database:

https://www.ncdc.noaa.gov/stormevents/

Storm Watch or Warning?

3/27/2018 (Permalink)

Lately there has been flooding all over the United States: if you are unfamiliar with the difference between a flash flood warning, flood warning, and flood advisory; then read below! 

What is the difference between a Flood Watch and a Flood Warning issued by the National Weather Service?

  • Flash Flood Warning: Take Action! A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

  • Flood Warning: Take Action! A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.

  • Flood Watch: Be Prepared:A Flood Watch is issued when conditions are favorable for a specific hazardous weather event to occur. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

  • Flood Advisory: Be Aware: An Flood Advisory is issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property.

Information from http://www.floodsafety.noaa.gov/

Severe Weather Tips

3/27/2018 (Permalink)

Since SERVPRO partners with the American Red Cross we love sharing their tips on different occasions. 

Check out www.redcross.org for more information!

TORNADOES Tornadoes can strike without warning and destroy a community in seconds. Before a tornado warning is issued for your area, here are some things you should do:

1. Know your community’s warning system.

2. Pick a place where family members can gather if a tornado is headed your way. It could be your basement or, if there is no basement, a center hallway, bathroom, or closet on the lowest floor. Keep this place uncluttered.

3. If you are in a high-rise building and don’t have enough time to go to the lowest floor, pick a place in a hallway in the center of the building.

4. Remove diseased and damaged limbs from trees.

5. Move or secure lawn furniture, trash cans, hanging plants or anything else that can be picked up by the wind and become a projectile.

 

THUNDERSTORM SAFETY STEPS Thunderstorms injure an average of 300 people every year, and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow:

1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.

2. As the storm approaches, take shelter in a building.

3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.

4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.

5. If you are caught outside and cannot reach a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

 

FLOODING Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do:

1. Be prepared to evacuate at a moment’s notice. When a flood or flash flood warning is issued for your area, head for higher ground and stay there.

2. Stay away from floodwaters.

3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

4. Keep children out of the water.

5. Be especially cautious at night when it is harder to recognize flood danger.

 

DOWNLOAD EMERGENCY People should download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of tornadoes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

No Time Like The Present To Plan For Disaster

11/15/2017 (Permalink)

No one ever plans on a disaster, but now, you can prepare for it. The SERVPRO Emergency READY Profile (ERP) will help ensure you are “Ready for whatever happens.”

In the event of an emergency, the ERP can help minimize business interruptions by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes SERVPRO of Jonesboro as your disaster mitigation and restoration provider, giving you access to a System of more than 1,700 franchises. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device making help just a few clicks away.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes. Call SERVPRO of Jonesboro at 870-934-0501 to establish your Emergency READY Profile, and be “Ready for whatever happens.”

Advantages of the SERVPRO Emergency READY Profile

  • A no-cost assessment of your facility.
  • A concise profile document containing only the ciritical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO of Jonesboro as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Learn more about SERVPRO of Jonesboro by visiting our website at

www.SERVPROjonesboro.com

Prevent Frozen Pipes from Causing Water Damage

11/15/2017 (Permalink)

Any type of pipe can freeze and burst in cold temperatures.

Frozen pipes are a leading cause of water damage in the colder months of the year. Why?

Water has the unfortunate property in that as it freezes, it expands. This can affect all types of water lines, whether metal, plastic, or PVC. Simply, all pipes are subject to bursting given the right amount of pressure. As the water freezes, it can expand the pipe, eventually, causing a hairline crack or a complete break. At that point the portion unfrozen will then provide a continual stream of water until shut off, causing water damage throughout the property.

How can I prevent or bursting?

If possible, make sure that all pipes and supply lines on exterior walls are insulated. Exterior walls will be much colder than interior walls given their location. Additionally, all water lines in basements and crawlspaces need to be insulted as they will be subjected to very cold temperatures. Foam insulation wrap can help prevent your pipes from freezing. Make sure all outdoor hoses are removed from exterior water spigots. Always keep your heating unit on and operational, even when away on vacation. If leaving for an extended period of time, set your thermostat to no less than 55 degrees to ensure that your home has enough heat to properly keep interior pipes from freezing. Open cabinet doors that supply all water lines to sinks or vanities that are on exterior walls to allow in enough heat to circulate around the pipes. Keep garage doors closed if you have water supply lines located in that area. In extreme cases of severe cold for extended periods of time, ensure that exposed pipes are insulated. Space heaters (placed away from anything flammable) can provide heat and warmth to combat cold environments in garage areas.
If you notice very low water pressure from water supply areas, a frozen pipe could be the cause. Immediate action should be taken to identify the problem.


What should I do if my pipes are already frozen?

Turn on all the faucets with warm water, not hot, to a slow drip. This will help in supplying warmer water to the area without causing an abrupt temperature change. It will also help you in determining the location of the freeze.
Apply exterior heat to the frozen section of pipe. This can be done with a hair dryer, electric heating pad, space heater, towels soaked in warm water wrapped around the pipe. NEVER use open flame devices as this can be a major fire hazard.
Keep continual heat on the area until water flow is restored to normal. Once restored, try to determine why the area froze. It may be as simple as adding insulation, sleeve wraps, UL listed heat tape, or other forms of insulation.
If you cannot locate, find, or properly thaw your pipes, call a professional plumber to assist.


What if my pipes burst and cause water damage?

If your pipes have busted, cracked, or began leaking, immediate action should be taken to ensure that water damage can be minimized to your property. Soak up as much water as possible with towels or extract with a shop vac. It's often necessary to have professionals like SERVPRO come in and completely mitigate the water. Personal drying efforts can help reduce damages, but will not get rid of all moisture and humidity. It's important to ensure that your property is completely dry and dehumidified to prevent secondary damage from ruining your home, flooring, furnishings or building materials. At SERVPRO we will use a combination of moisture meters and cameras to know exactly where the water has traveled and develop a mitigation plan for drying.

Call SERVPRO today if you've had water damage from a pipe leak, and we'll work with you and/or your insurance company to make sure that your home is restored professionally!

Get more water damage tips here.

www.SERVPROjonesboro.com

Fires Can Be Caused By Heating Your Home This Winter

11/15/2017 (Permalink)

Space Heater Fire

Eliminate Heating Hazards This Winter

The winter season is in full swing! The days are shorter and the temperatures are lower. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. According to the National Fire Protection Association, heating equipment is responsible for an estimated $1 Billion in property damage annually. Heating is a leading cause of residential fire deaths, making it important to review ways to help reduce the risk of a heating-related fire.

  • Keep anything flammable at least three feet from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three-foot “kid-free zone” around open fires and space heaters.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.
  • Test smoke alarms monthly.

Learn more by visiting our website at

www.SERVPROjonesboro.com

http://www.nfpa.org/News-and-Research/Fire-statistics-and-reports/Fire-statistics/Fire-causes/Appliances-and-equipment/Heating-equipment

Holiday Cleaning - Now Is The Time

11/15/2017 (Permalink)

As the holidays quickly approach, the thought of having your entire family in your home may be terrifying. Let SERVPRO of Jonesboro ease some of that burden with our excellent carpet, tile, area rug or upholstery cleaning service. Whether you need annual cleaning, spot treatment, or want to get that pet odor out of the rug just before your family and friends come in, we are here to help. Please remember that quality carpet cleaning companies book up quickly around the holidays, and just after, so make sure you call and book in advance. 

SERVPRO of Jonesboro is proud to provide what we consider the best carpet cleaning experience in North East Arkansas.  SERVPRO of Jonesboro specializes in high quality work where all employees must undergo background screening.

Using our truck mounted cleaning system we will steam clean your carpet and tile. We have set pricing for the number of rooms you need cleaned and do not charge by the sqft of your rooms like many cleaning companies do. Give us a call to learn more.

Call and schedule your appointment today! (870)934-0501

SERVPRO of Jonesboro specializes in: water extraction and drying services, flood damage cleanup, carpet cleaning, tile and grout cleaning, mold remediation, fire damage, smoke damage and reconstruction services to name a few.

SERVPRO of Jonesboro has been serving North East Arkansas for 17 years.

Learn more about all of our services by visiting our website.

www.SERVPROjonesboro.com  

Musty Odors In Your Home Or Business

11/15/2017 (Permalink)

Visible Mold On Drywall

The adverse effects of mold growth inside your home can be catastrophic. Homeowners who have mold problems have complaints ranging from basic sinus infections and headaches to upper respiratory issues. It can cause debilitating problems to the value of a home and one's health and remediation can be costly.

With that being said, it is no wonder that one of the most dreaded four letter words you can mention in any home is mold. Detecting mold, however, is not as daunting as many may think. It can sometimes be as easy as looking at your A/C vents, smelling the air when you return from the home after being gone for awhile or even spotting discoloration underneath cabinets or on walls.

In most cases, microbial growth is facilitated or activated by sources of constant moisture and high humidity levels. Leaky pipes and drains and faulty A/C Units often produce a presence of moisture in your walls and ceilings that can create mold if not dried properly. This is the first and most important step in detecting and preventing a problem in your home.

Sometimes sources cannot be identified and could be caused by a crack in your foundation or bad seals on showers and windows. At this point, finding mold growth becomes somewhat invasive. If no surface mold is apparent, drywall or floors may need to be pulled back in order to detect the problem.

If a problem cannot be detected, it is always recommended that air samples be taken in order to properly identify the amount of spores and the type of microbial growth that is present in your home. We can refer you to the appropriate company if you desire to have air quality testing completed. Our office is always happy to inspect your home using our moisture meters to help locate a source of unwanted moisture. Give us a call for more information at 870-934-0501.

With using SERVPRO of Jonesboro you get the knowledge of our Applied Microbial Remediation Technicians who are certified by IICRC. Learn more by visiting www.IICRC.org  

Learn more about mold remediation and our other services by visiting our website at www.SERVPROjonesboro.com and please know that our office can handle your full mold remediation and reconstruction services.

Reconstruction Services

10/31/2017 (Permalink)

Every disaster whether small or large is a traumatizing event and sometimes a life changing experience. At SERVPRO of Jonesboro we strive to make the process following a fire or water loss "Like it never even happened." The best way we know how to do this is by walking the customer through the experience to limit any misconceptions about the process and ensuring that the customer is fully aware of what the job will take to return the home and property to pre loss condition.

Following the cleanup after fire and water damage our office can handle all phases of the reconstruction. We have completed small repair projects and even those that require months to complete. Reconstruction activities can involve complete remodel to bathroom and kitchens as well as drywall, floor coverings, insulation, framing, electrical, plumbing and HVAC just to name a few. We are your General Contractor when it comes to home repairs. We are also willing to handle home repairs that are unrelated to a fire or water damage. Homeowners in the community sometimes just need a facelift for the home and we are happy to estimate and provide direction for those services.

Whether a homeowner has limited insurance to cover the loss in full or for the unrelated home repair we offer financing to make it easy to obtain funding for your project. We can walk you through the approval process in only a few minutes and with approved credit you can have access to the funds immediately. This financing plan does not ask for a second mortgage on your home but rather is simply based on credit and income.

Call SERVPRO of Jonesboro today for more information at 870-934-0501 or to schedule your renovation.

www.SERVPROjonesboro.com

Flood Damage in Pocahontas Arkansas

10/31/2017 (Permalink)

In May of this year Pocahontas suffered another flood damage that affected many commercial buildings and homes. SERVPRO of Jonesboro was very grateful to be asked by many in this community to assist them in the cleanup efforts. Some of our projects included the Pocahontas Housing Authority, Dollar Tree, Verizon, CATO, Black River Area Transit Center and Great Harvest Church plus many homes within and outside the city of Pocahontas. This was made possible by great assistance and resources of the SERVPRO Extreme Team out of Fort Collins, CO. Together we accomplished 100 apartments for the Pocahontas Housing Authority among all the other jobs mentioned. With SERVPRO, our resources are not limited to only our local office in Jonesboro. We had a Semi Trailer, service vehicles and box trucks on the ground in no time to assist with the cleanup efforts.

Flood cleanup is challenging for all of those affected. There are many factors to determine coverage for each structure and even when coverage is available the limits of flood policies are often discovered. We had to work closely with both commercial and residential clients to ensure that all parties were aware of what needed to take place coupled with the limits of their flood policy. Our primary goal was health and safety of both our client and our employees. Flood water is referred to as CAT 3 which is grossly contaminated water. All porous materials that come in contact with CAT 3 water should be removed and discarded.

Thank you Pocahontas for allowing SERVPRO of Jonesboro and our SERVPRO Extreme Team to assist you during this traumatizing event. We are always Here to Help. SERVPRO of Jonesboro can be reached at 870-934-0501 or by visiting our website at www.SERVPROjonesboro.com

For Immediate Service in Jonesboro, Call SERVPRO

10/30/2017 (Permalink)

Jonesboro Residents: We provide immediate service day or night!

SERVPRO of Jonesboro provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jonesboro. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 870-934-0501

Residential Services

Whether your Jonesboro home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Jonesboro commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: http://www.SERVPROjonesboro.com/commercial-restoration-services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Restoring Your Commercial Property After A Fire Damage Event

10/30/2017 (Permalink)

Commercial Fire Damage Events Present Unique Challenges

Fire and smoke damage events in Paragould commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small smoke damage cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility but sometimes we are on a time schedule so the commercial property can re-open for business.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Jonesboro

SERVPRO of Jonesboro specializes in the cleanup and restoration of commercial and residential property after a fire damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Jonesboro Smoke and Soot Cleanup

8/10/2016 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your North East Arkansas Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jonesboro will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
870-934-0501

North East Arkansas Residents: Follow These Mold Safety Tips If You Suspect Mold

8/10/2016 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Jonesboro for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Jonesboro specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 870-934-0501

North East Arkansas Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/10/2016 (Permalink)

This Paragould home’s basement flooded due to a pipe break.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your North East Arkansas basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 870-934-0501

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Jonesboro and let our trained, professional crews handle the situation safely and correctly. We have earned the tust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 870-934-0501

Faster to your North East Arkansas Water Damage Event

8/10/2016 (Permalink)

SERVPRO of Jonesboro provides 24 hour fire and water damage restoration service in North East Arkansas

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Barbara provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Jonesboro arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 870-934-0501

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jonesboro

SERVPRO of Jonesboro specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

24 Hour Emergency Water Damage Service

8/10/2016 (Permalink)

SERVPRO of Jonesboro provides 24 hour fire and water damage restoration service in North East Arkansas

SERVPRO of Jonesboro is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
870-934-0501

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Jonesboro has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Jonesboro

SERVPRO of [[Franchise Name]] specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your North East Arkansas Home Have A Mold Problem?

7/12/2016 (Permalink)

In North East Arkansas, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Keep the A/C unit running while on vacation or in unoccupied homes.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 870-934-0501

Our Highly Trained Cleaning & Restoration Specialists can restore your North East Arkansas Home or Business

7/12/2016 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Jonesboro is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Jonesboro

SERVPRO of Jonesboro specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Nettleton Schools Commercial Property After A Water Damage Event

7/12/2016 (Permalink)

With Flood Damage Sometimes the Governor Visits The Loss For Funding Assistance.

Flooding and water damage events at commercial properties like Nettleton High School, Gymnasium & Outdoor Sport Buildings are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small flood and water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. The benefit of SERVPRO is the use of System of Franchises which was utilized at the school due to the wide spread flood event in Jonesboro.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business or school, give us a call and we’ll be there fast with the help you need. In the school scenario we were faced with the second flood in two months. The extent of the second flood was much worse and time was of the essence to return them to pre-loss condition as they prepare for the new school year.

About SERVPRO of Jonesboro

SERVPRO of Jonesboro specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Paragould Jr High School Commercial Property After A Fire & Water Damage Event

7/12/2016 (Permalink)

Commercial Fire & Water Damage Events Sometimes Require our Disaster Recovery Team.

Fire and water damage events at commercial properties like Paragould Jr High School are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small fire and water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. The benefit of SERVPRO is the use of our LLRT (Large Loss Response Team) which is being utilized at the school.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business or school, give us a call and we’ll be there fast with the help you need. In the school scenario we are faced with time constraints as school is set to begin in less than 30 days.

About SERVPRO of Jonesboro

SERVPRO of Jonesboro specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods hit North East Arkansas, SERVPRO is ready!

5/10/2016 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in North East Arkansas.

SERVPRO of Jonesboro specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit North East Arkansas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 870-934-0501

2015 National Convention

7/16/2015 (Permalink)

SERVPRO of Jonesboro recently attended the 46th annual national convention with over 3,000 business owners and employees. The convention was held at the Hyatt Regency in Chicago. While there we attended multiple workshops that will help us grow our business and learn from other owners on what works and what we may could change to improve a certain job process. Our office received multiple awards to include the Rolex & First Time Millionaire award for achieving a volume milestone, 15 year service award, double volume award and the Millionaire's Platinum award. As an owner I recognize the fact that these achievements could not have been possible without the committment of our employees, their families and the hard work throughout the year.

2015 Business Expo

3/31/2015 (Permalink)

Booth

Tonight begins the 2015 Jonesboro Regional Chamber of Commerce Business Expo. SMR, Eddie Wofford, has a booth prepared to share with other businesses on the night of March 31 otherwise called the Business Showcase. Tomorrow, April 1, the show is open to the public. Eddie will greet many people from the community and be able to share the work of SERVPRO and how we can help them in a time of need. Many people will leave with a SERVPRO giveaway as well.

2015 Home & Garden Show

3/30/2015 (Permalink)

Booth Photo

As members of the Home Builders Association our SMR, Eddie Wofford, setup this booth to let potential customers know we're here if they need us. Eddie had drying equipment on hand, FLIR camera and our trade show loop on the TV. With items to giveaway many people left with something to remember SERVPRO of Jonesboro.

2015 CE Course - Fire Restoration

3/18/2015 (Permalink)

Class Overview

On 3/13/15 our SMR, Eddie Wofford, along with our office hosted a CE class for Insurance Agents & Adjusters in NEA. The course was 4 hours in length provided by SERVPRO Corporate followed by 4 hours of Ethics provided by Textile Vendor CRDN. We supplied breakfast and lunch so that no one had to leave the location. All courses were approved by the Arkansas Insurance Department. Each attendee left with a fire extinguisher and other goodies. We provide these type of courses annually but on a different topic each time. Further, the location was at the NEA Food Bank which allows attendees to see the full operation to feed those in our community.

Lead Certificate

2/9/2015 (Permalink)

EPA Lead Certification Number

Did you know that all vendors in our industry must carry the Federal Lead training for the Renovation, Repair & Painting Rule? Any business that disturbs more than 6sqft of painted surface is required by law to have this certification. SERVPRO of Jonesboro is a Lead Safe Certified Firm with the EPA and all of our employees carry an individual certification. Any home built prior to 1978 REQUIRES a lead test for painted surfaces, which are to be disturbed or removed. The ONLY people exempt from this federal law are those who own their home and do the work themselves. As you can see the law is for many business types; painters, drywall contractors, plumbers, electricians, kitchen/bath remodel contractors, property managers, landlords and the list goes one. Place your trust in SERVPRO of Jonesboro to handle all of your water, fire, smoke, mold, vandalism and construction/remodel needs. We are certified and follow the rules. We can be reached at 870-934-0501. 

Company Growth

2/4/2015 (Permalink)

Truck Wrap

Due to an overwhelming positive year in 2014 we were able to add two new vehicles to better service our customers and their job response times. We added a Kia Soul for our Sales & Marketing division, we added a Ford Transit Connect for our Construction Manager and the Owners F250 now has a full wrap for moving billboard advertising. Thank you to all of our customers for trusting in SERVPRO of Jonesboro for the last 15 years. 

School Earthquake Drill

10/22/2014 (Permalink)

Children taking cover under tables and desk.

Mickey Felts, SMR, with SERVPRO of Jonesboro has been completing Emergency Ready Plans for locals schools. During a site visit on Monday, October 20, 2014, he was able to see the Earthquake Drill. It's very important to know that our children, teachers and faculty as well as local Emergency Management Members take emergency planning seriously. You can learn more about the ERP by visiting SERVPRO.com/ready and if you would like one for your school or business please let us know by calling 870-934-0501.

Aspen Garden Apartments

7/23/2014 (Permalink)

SERVPRO recently completed a fire loss for Aspen Gardens. Our local office asked one of the Large Loss franchises to come assist due to the extensiveness of the loss. The benefit of being a SERVPRO franchise is that our resources are unimited. We can handle jobs of many size including this one with 50 apartments on three levels plus common areas. The Staff at Aspen Gardens were extremly happy with our services. Unfortunatley, many tenants did not have renters insurance but we were able to pack their contents into storage containers until the repairs can be made. SERVPRO of Jonesboro made this loss "Like it never even happened."

Arkansas Adjuster Association Luncheon

11/21/2013 (Permalink)

Arkansas Adjuster Association Luncheon

As a member of the Arkansas Adjuster Association in Little Rock, AR often times they need lunch sponsors. SERVPRO of Jonesboro, SERVPRO of Central Little Rock/Cammack Village & SERVPRO of NW Little Rock was lunch sponsors yesterday, 11/20/13. We were able to provide not only lunch but goodie bags with various items for the group of approximately 52 members and guest. It was a great honor for Shelly Lerew, SERVPRO of NW Little Rock to be nominated by the members for 2nd Vice President. Shelly was also given an opportunity to speak to the group about SERVPRO as a whole. The enjoyment from an event like this is the promotion of SERVPRO within Arkansas and not just one single franchise. Eddie Wofford, SMR, SERVPRO of Jonesboro represented our office in a SERVPRO Hero fashion. I would like to thank the other two SERVPRO offices for the willingness to join with us during this time.

Grand Opening

7/24/2013 (Permalink)

Growing with Jonesboro!

On July 17, 2013 we had our official Chamber of Commerce Grand Opening photograph at our office. Pictured are SERVPRO employees, Chamber Employees, Ambassadors of the Chamber and the Mayor of Jonesboro. You may see this photo in the Jonesboro Sun as well as the monthly Chamber newsline. We are proud to serve Jonesboro and surrounding communities. Thank you Jonesboro for allowing SERVPRO to assist you in all your fire, smoke, water, storm, flood and mold events. You can reach our office by calling 870-934-0501.

American Red Cross and their Ready Rating™ program

7/3/2013 (Permalink)

Ready Rating: A FREE Service from the American Red Cross.

SERVPRO is a lead sponsor of the American Red Cross and their Ready Rating™ program. Ready Rating is a free, web-based program developed to help businesses; schools and organizations plan and prepare for disasters and emergencies. In addition to employee and public-facing fundraising initiatives, franchises will be trained to serve as advocates for the Ready Rating program within their community.

SERVPRO franchises (appx 1,600) donated $500,000 to the American Red Cross to become a national sponsor. This sponsorship will renew annually and possibly increase in donation size. At SERVPRO we feel the need to partner with the American Red Croos because in times of disaster both companies are responding to assist those in need after fire, water or storm damage.

The Ready Rating will make certain that your business is prepared in times of crisis. SERVPRO has an Emergency Ready Program (ERP) that will help prepare your building in times of crisis. Both the Ready Rating from the American Red Cross and the SERVPRO ERP are needed to ensure you are 100% ready. Please note that these two programs are FREE and all you have to do is log onto the Ready Rating site or for an ERP call SERVPRO of Jonesboro at 870-934-0501 and ask for Cary Park or Eddie Wofford.

At SERVPRO of Jonesboro we look forward to working with our local chapter of the American Red Cross to find ways in which we can continue raising funds to support the American Red Cross for disaster relief.

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