What our Customers say...

Water Damage Testimonials

I would recommend the SERVPRO Franchise to my friends, family, and colleagues. 10/10

This is the second (and hopefully last). Satisfied both times. 

I have been very impressed with the kindness and knowledge of the staff!

During this very stressful time, SERVPRO definitely took the stress out of the situation. They handled my case in an extremely timely manner. Parrish and his crew very respectful of me and my belongings. They communicated with me every day whether they were working at my house or not. I am very grateful to SERVPRO for making this bad situation less stressful.

Tim and Ray were very professional and respectful. They even let my dogs out to the bathroom for me. I trusted them completely. I will highly recommend SERVPRO in the future. Don't let these guys get away from you. 

All of the personnel who worked on the job at my house were friendly; explained the reason behind their procedures. Took great care to protect the rest of my house from any additional dust and particles from entering the rest of the house. They did a good job cleaning up. SERVPRO of Jonesboro appears to be a well-organized company.

Will recommend to anyone any time. 

All techs were extremely helpful and courteous! Thank you for taking an awful situation and making us feel like everything was going to be okay. We very much appreciate the work done at our home and the care and effort put in. 

They did a great job and were professional and polite.

Tim and Paul were very professional and friendly. 

Tim and Paul were very professional and friendly. 

The workers were the best- Got our giant mess cleaned up in a short time. Were wonderful at keeping the office and our Maintenance Man informed. Very good job- Stayed in touch from start to finish of the job. 

I would use the SERVPRO® Franchise who assisted me during this loss for future cleaning and/or restoration needs. Rated 10/10

Excellent job on this one!

Thank you for the timely and quality service performed on this loss for our customer in regards to the water mitigation. 

The project manager kept us informed each day as to what was going to take place and assured us that we would be satisfied when they got through. 

Very satisfied with the work performed and the workers were great. 

Donna and Parish are wonderful. 

I don't have any suggestions, thought the service was great.

All of the service workers were great and kind and worked so hard. The service was great, it couldn't have been BETTER!!

The SERVPRO® Franchise’s on-site personnel clearly explained the cleaning and restoration process throughout the duration of the job. 10/10

The SERVPRO® Franchise’s on-site personnel were prompt, courteous, and attentive to my concerns. 10/10

The SERVPRO® Franchise’s office staff was courteous, polite, and helpful throughout the duration of the job. 10/10

I would recommend these great guys to everyone. 

Tim and Paul were kind and courteous. We appreciate all of their efforts in assisting us during this process. 

Very good work!

I am extremely likely to recommend SERVPRO to a friend or colleague due to the knowledge and personality of the cleanup workers.

The SERVPRO® Franchise’s on-site personnel clearly explained the cleaning and restoration process throughout the duration of the job. 10/10

Tim and Paul were very professional during the whole process. I would recommend SERVPRO to anyone. You have an awesome crew. Thanks for all you have done for me, have a blessed day everyone, especially Tim and Paul. 

SERVPRO was a lifesaver. They were very professional and had great workmanship. Tim was just wonderful. 

Overall, I am satisfied with the service(s) provided by the SERVPRO® Franchise. Rated 10/10

I was confident in the knowledge and professionalism of the SERVPRO Franchise's on-site personnel who performed the services at my home or place of business. Rated 10/10

The SERVPRO® Franchise’s on-site personnel clearly explained the cleaning and restoration process throughout the duration of the job. Rated 10/10

I would recommend the SERVPRO® Franchise to my friends, family and colleagues. Rated 10/10

Great experience! Easy!

The SERVPRO® Franchise’s office staff was courteous, polite and helpful throughout the duration of the job. 10/10

I was very pleased with the service I was given. Tim was great, he was very concerned and diligent in his work. They were all very nice and respectful, very determined and considerate, I couldn't have asked for a better group of people to work on my basement. I am so glad that they were there for me in spite of all the work they had to do following the tornado aftermath. They assured me that should I have any more problems all I need to do is call and they will be here. I would recommend them to anybody and would definitely use them again myself should I ever have need.

Really impressed. Great work. Great team.

Donna was real good and nice

Stay awesome! These guys were great.

Very pleased with everything. Tim and Paul were very personable and truly cared about the well being of my family during this difficult time. SERVPRO is lucky to have them as employees.

Great company and great people to work with very informative and helpful in every way would totally recommend for everyone. Tim and Paul are the BEST!!!! Very respectful and totally helpful.

I am very impressed with Andy and the care he showed when working in my home. he did a very professional job and I am pleased.

During very difficult times, SERVPRO made me feel so much better by making my burden lighter! They are great!

We are extremely pleased with the SERVPRO team! They are very professional and oh so nice. Thank you Donna for caring about our comfort and our needs. You are the best SERVPRO.

Keep on being prompt and courteous like your team was that serviced our water issue. Crew did a fantastic professional job and were very dependable in answering any questions I had. Very pleased with the job. Paul and Donna were professional and did a great job.

What recommendations would you have to help the SERVPRO franchise professional improve its performance in the future? NONE, THEY WERE THOROUGH AND EFFICIENT.


Marcus was extremely professional and polite. He came across as very experienced and knowledgeable. He made us feel relieved in a very upsetting situation.

Very courteous, very pleased with response team. I hate they had to come out on holiday but were very cheerful, respectful and the utmost professionals. Thank you!

Very courteous guys. Did an excellent job!

Very helpful with the process and information to get through the situation.

Very pleased with work.

Very professional - did a fantastic job on my home.

They did a great job! I was very impressed with the service provided by SERVPRO. Chris has done a good job explaining the process with every step. I would recommend your services in the future.

Donna & Chris have been knowledgeable and courteous today. Their friendly personalities have been greatly appreciated. Thank you!

(Sewer Backup) Wonderful job, great attentiveness and patience!