Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that can cause serious illness. SERVPRO of Jonesboro has specialized training and equipment to quickly and safely clean containments like sewage.
There are three types of contaminated water:
Category 1: “Clean Water”
Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated the water can turn into Category 2 or 3, depending on the length of time, temperature, and contact with surrounding contaminants.
Category 2: “Gray Water”
Category 2 water is contaminated and could cause discomfort or illness. Examples of this would be washing machine overflow, toilet overflow with some urine but no feces, or dishwasher overflow. This type of water can quickly degrade into a Category 3 if left untreated.
Category 3: “Black Water”
Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples of this include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.