SERVPRO of Jonesboro Employee Photos

Michael Blalock

Michael Blalock

Michael has been our Estimator who has been employed since 2002. He began in Sales and Marketing but later transferred into an Estimating position. He holds IICRC certifications in Water Restoration, Carpet Cleaning, Applied Structural Drying, Applied Microbial Remediation and Fire Restoration. He has the Federal Lead Renovator and Subrogation certifications.

Kim Easter

Kim Easter

She was promoted to Office Manager in 2015. Kim has been our Administrative Assistant since 2009. She holds certifications with the IICRC for Water Damage Restoration and also has the Federal Lead Renovator Certification.

Ann Loveless

Ann Loveless

Ann joined SERVPRO in January 2015 as an Administrative Assistant. She has completed the IICRC Fire certification. She works closely also with our Construction division. Ann is basically at Coordinator and handles many aspects of billing, invoicing and subcontractor vendor files.

Mickey Felts

Mickey Felts

Mickey began working as a Sales & Marketing Representative (SMR) for SERVPRO in mid 2014. His primary focus is completing Emergency Ready Plans (ERP) for schools and businesses. While this is a part time job, Mickey's primary focus is in the restaurant industry with Front Page Café and Fat City Grill & Steakhouse.

Brian Williams

Brian Williams

Brian has been Production Manager since 2005. He holds IICRC certifications in Water Restoration, Applied Structure Drying, Fire and Applied Microbial Remediation. He also has the Federal Lead Renovator Certification. Brian is also certified in Subrogation.

Chris Grimes

Chris Grimes

Production Crew Chief and has been employed since June 2009. He has IICRC certifications in Water Damage Restoration, Applied Microbial Remediation, Carpet Repair & Reinstallation, Carpet Cleaning, Fire Restoration and Applied Structural Drying. All of these IICRC certifications also landed him the title of IICRC Master Water Restorer. He also has the Federal Lead Renovator certification. Chris is OSHA certified for the General Industry 10 hour course.

Donna Finley

Donna Finley

She was promoted to Crew Chief in 2014. Donna worked as a Production Technician and began employment in August 2013. Donna is also enrolled in the Employee Certification Training Program, IICRC WTR certified, IICRC Fire certified and IICRC Applied Structural Drying certified. Donna also holds the federal Lead Renovator certification.

Steve Singleton

Steve Singleton

Steve has been with SERVPRO since January 2014 and was hired as our Construction Manager. Steve brings 30 years of experience working in construction but more importantly has worked in this industry for the last 25 years. Steve has extensive knowledge working with customers and insurance companies on the repairs following mitigation. With the addition of Steve we are now providing roof tarp and board up services following fire, wind, storm, vandalism and so on. Steve is IICRC certified in Applied Structural Drying, Water Restoration, Carpet Cleaning, Fire/Smoke Restoration and has the federal Lead Renovator certification.

Michael Castorena

Michael Castorena

Michael Castorena joined our team in September of this year. He has several years of management experience as well as a vast amount of knowledge in the construction industry. Michael was hired as a Construction Site Superintendent. He will work along side our Construction Manager, Steve Singleton. Michael will focus on customer satisfaction, job flow, meeting job completion deadlines, material ordering and subcontractor oversight just to name a few. This job is very critical to be performed so all aspects are met to meet customer satisfaction and insurance related timelines.