Recent Posts

No Time Like The Present To Plan For Disaster

11/15/2017 (Permalink)

No one ever plans on a disaster, but now, you can prepare for it. The SERVPRO Emergency READY Profile (ERP) will help ensure you are “Ready for whatever happens.”

In the event of an emergency, the ERP can help minimize business interruptions by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes SERVPRO of Jonesboro as your disaster mitigation and restoration provider, giving you access to a System of more than 1,700 franchises. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device making help just a few clicks away.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes. Call SERVPRO of Jonesboro at 870-934-0501 to establish your Emergency READY Profile, and be “Ready for whatever happens.”

Advantages of the SERVPRO Emergency READY Profile

  • A no-cost assessment of your facility.
  • A concise profile document containing only the ciritical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO of Jonesboro as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Learn more about SERVPRO of Jonesboro by visiting our website at

Prevent Frozen Pipes from Causing Water Damage

11/15/2017 (Permalink)

Water Damage Prevent Frozen Pipes from Causing Water Damage Any type of pipe can freeze and burst in cold temperatures.

Frozen pipes are a leading cause of water damage in the colder months of the year. Why?

Water has the unfortunate property in that as it freezes, it expands. This can affect all types of water lines, whether metal, plastic, or PVC. Simply, all pipes are subject to bursting given the right amount of pressure. As the water freezes, it can expand the pipe, eventually, causing a hairline crack or a complete break. At that point the portion unfrozen will then provide a continual stream of water until shut off, causing water damage throughout the property.

How can I prevent or bursting?

If possible, make sure that all pipes and supply lines on exterior walls are insulated. Exterior walls will be much colder than interior walls given their location. Additionally, all water lines in basements and crawlspaces need to be insulted as they will be subjected to very cold temperatures. Foam insulation wrap can help prevent your pipes from freezing. Make sure all outdoor hoses are removed from exterior water spigots. Always keep your heating unit on and operational, even when away on vacation. If leaving for an extended period of time, set your thermostat to no less than 55 degrees to ensure that your home has enough heat to properly keep interior pipes from freezing. Open cabinet doors that supply all water lines to sinks or vanities that are on exterior walls to allow in enough heat to circulate around the pipes. Keep garage doors closed if you have water supply lines located in that area. In extreme cases of severe cold for extended periods of time, ensure that exposed pipes are insulated. Space heaters (placed away from anything flammable) can provide heat and warmth to combat cold environments in garage areas.
If you notice very low water pressure from water supply areas, a frozen pipe could be the cause. Immediate action should be taken to identify the problem.

What should I do if my pipes are already frozen?

Turn on all the faucets with warm water, not hot, to a slow drip. This will help in supplying warmer water to the area without causing an abrupt temperature change. It will also help you in determining the location of the freeze.
Apply exterior heat to the frozen section of pipe. This can be done with a hair dryer, electric heating pad, space heater, towels soaked in warm water wrapped around the pipe. NEVER use open flame devices as this can be a major fire hazard.
Keep continual heat on the area until water flow is restored to normal. Once restored, try to determine why the area froze. It may be as simple as adding insulation, sleeve wraps, UL listed heat tape, or other forms of insulation.
If you cannot locate, find, or properly thaw your pipes, call a professional plumber to assist.

What if my pipes burst and cause water damage?

If your pipes have busted, cracked, or began leaking, immediate action should be taken to ensure that water damage can be minimized to your property. Soak up as much water as possible with towels or extract with a shop vac. It's often necessary to have professionals like SERVPRO come in and completely mitigate the water. Personal drying efforts can help reduce damages, but will not get rid of all moisture and humidity. It's important to ensure that your property is completely dry and dehumidified to prevent secondary damage from ruining your home, flooring, furnishings or building materials. At SERVPRO we will use a combination of moisture meters and cameras to know exactly where the water has traveled and develop a mitigation plan for drying.

Call SERVPRO today if you've had water damage from a pipe leak, and we'll work with you and/or your insurance company to make sure that your home is restored professionally!

Get more water damage tips here.

Fires Can Be Caused By Heating Your Home This Winter

11/15/2017 (Permalink)

Fire Damage Fires Can Be Caused By Heating Your Home This Winter Space Heater Fire

Eliminate Heating Hazards This Winter

The winter season is in full swing! The days are shorter and the temperatures are lower. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. According to the National Fire Protection Association, heating equipment is responsible for an estimated $1 Billion in property damage annually. Heating is a leading cause of residential fire deaths, making it important to review ways to help reduce the risk of a heating-related fire.

  • Keep anything flammable at least three feet from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three-foot “kid-free zone” around open fires and space heaters.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.
  • Test smoke alarms monthly.

Learn more by visiting our website at

Holiday Cleaning - Now Is The Time

11/15/2017 (Permalink)

As the holidays quickly approach, the thought of having your entire family in your home may be terrifying. Let SERVPRO of Jonesboro ease some of that burden with our excellent carpet, tile, area rug or upholstery cleaning service. Whether you need annual cleaning, spot treatment, or want to get that pet odor out of the rug just before your family and friends come in, we are here to help. Please remember that quality carpet cleaning companies book up quickly around the holidays, and just after, so make sure you call and book in advance. 

SERVPRO of Jonesboro is proud to provide what we consider the best carpet cleaning experience in North East Arkansas.  SERVPRO of Jonesboro specializes in high quality work where all employees must undergo background screening.

Using our truck mounted cleaning system we will steam clean your carpet and tile. We have set pricing for the number of rooms you need cleaned and do not charge by the sqft of your rooms like many cleaning companies do. Give us a call to learn more.

Call and schedule your appointment today! (870)934-0501

SERVPRO of Jonesboro specializes in: water extraction and drying services, flood damage cleanup, carpet cleaning, tile and grout cleaning, mold remediation, fire damage, smoke damage and reconstruction services to name a few.

SERVPRO of Jonesboro has been serving North East Arkansas for 17 years.

Learn more about all of our services by visiting our website.  

Musty Odors In Your Home Or Business

11/15/2017 (Permalink)

Mold Remediation Musty Odors In Your Home Or Business Visible Mold On Drywall

The adverse effects of mold growth inside your home can be catastrophic. Homeowners who have mold problems have complaints ranging from basic sinus infections and headaches to upper respiratory issues. It can cause debilitating problems to the value of a home and one's health and remediation can be costly.

With that being said, it is no wonder that one of the most dreaded four letter words you can mention in any home is mold. Detecting mold, however, is not as daunting as many may think. It can sometimes be as easy as looking at your A/C vents, smelling the air when you return from the home after being gone for awhile or even spotting discoloration underneath cabinets or on walls.

In most cases, microbial growth is facilitated or activated by sources of constant moisture and high humidity levels. Leaky pipes and drains and faulty A/C Units often produce a presence of moisture in your walls and ceilings that can create mold if not dried properly. This is the first and most important step in detecting and preventing a problem in your home.

Sometimes sources cannot be identified and could be caused by a crack in your foundation or bad seals on showers and windows. At this point, finding mold growth becomes somewhat invasive. If no surface mold is apparent, drywall or floors may need to be pulled back in order to detect the problem.

If a problem cannot be detected, it is always recommended that air samples be taken in order to properly identify the amount of spores and the type of microbial growth that is present in your home. We can refer you to the appropriate company if you desire to have air quality testing completed. Our office is always happy to inspect your home using our moisture meters to help locate a source of unwanted moisture. Give us a call for more information at 870-934-0501.

With using SERVPRO of Jonesboro you get the knowledge of our Applied Microbial Remediation Technicians who are certified by IICRC. Learn more by visiting  

Learn more about mold remediation and our other services by visiting our website at and please know that our office can handle your full mold remediation and reconstruction services.

Home Remodeling

11/15/2017 (Permalink)

Did you know that SERVPRO of Jonesboro can handle all of your home remodels even when you did not have a water or fire damage that involved your insurance company. As a General Contractor licensed in the State of Arkansas we can handle all phases of your bathroom or kitchen remodel as well as installation of a new roof or new windows. 

We have the supplier contacts to make this an easy process for you to select materials for siding, roofing, floor coverings, windows, cabinets, countertops, paint colors and so on.

If you are welcomed with the unexpected surprise of a broken window or glass door give us a call to professionally board up the structure until repairs can be made.

Call us for more information at 870-934-0501 or visit our website at

Reconstruction Services

10/31/2017 (Permalink)

Every disaster whether small or large is a traumatizing event and sometimes a life changing experience. At SERVPRO of Jonesboro we strive to make the process following a fire or water loss "Like it never even happened." The best way we know how to do this is by walking the customer through the experience to limit any misconceptions about the process and ensuring that the customer is fully aware of what the job will take to return the home and property to pre loss condition.

Following the cleanup after fire and water damage our office can handle all phases of the reconstruction. We have completed small repair projects and even those that require months to complete. Reconstruction activities can involve complete remodel to bathroom and kitchens as well as drywall, floor coverings, insulation, framing, electrical, plumbing and HVAC just to name a few. We are your General Contractor when it comes to home repairs. We are also willing to handle home repairs that are unrelated to a fire or water damage. Homeowners in the community sometimes just need a facelift for the home and we are happy to estimate and provide direction for those services.

Whether a homeowner has limited insurance to cover the loss in full or for the unrelated home repair we offer financing to make it easy to obtain funding for your project. We can walk you through the approval process in only a few minutes and with approved credit you can have access to the funds immediately. This financing plan does not ask for a second mortgage on your home but rather is simply based on credit and income.

Call SERVPRO of Jonesboro today for more information at 870-934-0501 or to schedule your renovation.

Flood Damage in Pocahontas Arkansas

10/31/2017 (Permalink)

In May of this year Pocahontas suffered another flood damage that affected many commercial buildings and homes. SERVPRO of Jonesboro was very grateful to be asked by many in this community to assist them in the cleanup efforts. Some of our projects included the Pocahontas Housing Authority, Dollar Tree, Verizon, CATO, Black River Area Transit Center and Great Harvest Church plus many homes within and outside the city of Pocahontas. This was made possible by great assistance and resources of the SERVPRO Extreme Team out of Fort Collins, CO. Together we accomplished 100 apartments for the Pocahontas Housing Authority among all the other jobs mentioned. With SERVPRO, our resources are not limited to only our local office in Jonesboro. We had a Semi Trailer, service vehicles and box trucks on the ground in no time to assist with the cleanup efforts.

Flood cleanup is challenging for all of those affected. There are many factors to determine coverage for each structure and even when coverage is available the limits of flood policies are often discovered. We had to work closely with both commercial and residential clients to ensure that all parties were aware of what needed to take place coupled with the limits of their flood policy. Our primary goal was health and safety of both our client and our employees. Flood water is referred to as CAT 3 which is grossly contaminated water. All porous materials that come in contact with CAT 3 water should be removed and discarded.

Thank you Pocahontas for allowing SERVPRO of Jonesboro and our SERVPRO Extreme Team to assist you during this traumatizing event. We are always Here to Help. SERVPRO of Jonesboro can be reached at 870-934-0501 or by visiting our website at

For Immediate Service in Jonesboro, Call SERVPRO

10/30/2017 (Permalink)

General For Immediate Service in Jonesboro, Call SERVPRO Jonesboro Residents: We provide immediate service day or night!

SERVPRO of Jonesboro provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jonesboro. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 870-934-0501

Residential Services

Whether your Jonesboro home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Jonesboro commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Restoring Your Commercial Property After A Fire Damage Event

10/30/2017 (Permalink)

Commercial Restoring Your Commercial Property After A Fire Damage Event Commercial Fire Damage Events Present Unique Challenges

Fire and smoke damage events in Paragould commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small smoke damage cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility but sometimes we are on a time schedule so the commercial property can re-open for business.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Jonesboro

SERVPRO of Jonesboro specializes in the cleanup and restoration of commercial and residential property after a fire damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.