This moisture meter is used to determine the scope of a client's water damage. This inspection determines how far the moisture has traveled to ensure professional restoration. This meter reads 99.9, anything over 21% is considered "wet" and demands our attention. This could potentially mean that there is mold behind the drywall in the shower as well. 

One of the most common water claims we see is related to the water heater. Common issues are that the release valve malfunctions and comes off, the bottom of the water heater rust out, the copper lines freeze and burst, or in this case the copper lines simply came apart due to age likely from minor moisture over time. Water heaters have a life expectancy and should be checked quarterly. 

Often times basements or low areas of a home have a sump pump to remove any excess water that may enter the structure. It is very important to have these inspected periodically. This pump failed during a recent flood. Because the pump didn't function as it should have the basement took on several inches of standing flood water that caused a significant amount of damage.

It is critically important to have updated equipment to be used when performing water damage restoration. This is an hour meter from a Drieaz 7000 xli Dehumidifier. Once the dehumidifier is set up we record the hour meter in our proprietary software. We return to the home or business each day to monitor the materials that we are drying. During this documentation process, we record the hour meter. It is imperative that the dehumidifier run 24/7/365 until the job is 100% dry. The dehumidifier is designed to remove moisture from the air. If the hour meter doesn't add up to the run time since our last visit we know that it has either malfunctioned, had a power outage or someone turned it off. 

The engineered wood flooring was removed. It was glued down to prep concrete for new wood installation. This replacement was due to water damage in Jonesboro, Arkansas. We can handle all repairs that result from your insurance claim.