A new floor was installed following an insurance claim. By using SERVPRO of Jonesboro for a turn-key project, our customers get to save time from having to find multiple companies for their loss. 

Job is awaiting demolition (demo) for damages following an insurance claim. This was a wonderful project following a devastating fire loss. While there is much grief initially by our customers we are so happy to offer full service. The end result is generally an upgrade to their home.

We sometimes run into unexpected mold growth. In this scenario, in the mechanical room, there must have been issues controlling the humidity levels. Our team found mold growth and had to change course proceeding with the job. We used containment to prevent the spread of mold spores to unaffected rooms of the building. After conversing with the customer, we were asked to proceed and handle that job as well.  

Sometimes leaks can go unnoticed especially if it's a slow leak or a leak between the floors. In this photo, we describe a slow ongoing leak that the customer didn't know about for months until someone was working in the crawlspace. By the time the leak was discovered much of the insulation had fallen and mold growth had begun on the underside of the subfloor and beam. Sometimes, slow leaks with signs of mold and rot are not covered by your homeowner's insurance policy. You should inspect your crawlspace often and address any leaks right away. 

Mold can be found in many places. Often times a customer thinks the mold that they can see is all there is. This photo proves that once the drywall was removed we can see the presence of mold on the backside of drywall for the opposite room. All mold must be removed to complete a thorough mold remediation project.

Mold can often be referred to as what we can see is the 'Tip of the Iceberg." As you can see once the drywall was removed in one room we were able to see that the adjoining room was also affected. Mold situations are hard to estimate and know upfront all of the work that may need to be completed. We always go 2' beyond the last visible mold to ensure there isn't more in the wall cavity. Our employees always wear PPE for health and safety reasons during mold remediation projects.