The SERVice PROfessional's Tools of the Trade

4/5/2024 (Permalink)

A dry sponge, moisture meter and infrared camera are common tools of the trade when working fire and water jobs.

As experts in the field, we understand the importance of using high-quality equipment to ensure efficient and effective restoration work.

One of the key tools of the trade when assessing water damage is a moisture meter. A moisture meter is a device that is used to help accurately measure the percentage of water, wetness or dryness, within a given material. Moisture meters can be invasive or non-invasive, meaning they do not have to penetrate the material. At SERVPRO of Jonesboro we use moisture meters with separate thermo hygrometers, meaning that while the moisture meter checks for wetness/dryness, the thermos hygrometer checks the temperature and relative humidity.

Another essential tool is an infrared camera. Infrared cameras are non-contact devices that detect thermal energy and then convert it into an electrical signal, which is then processed to produce an image. Infrared technology uses temperature to determine moisture, cooler temps indicate the material is wet while higher temps are dry. The term FLIR (which stands for “Forward Looking Infrared”) refers to the technology used to create an infrared image of a scene without having to “scan” the scene with a moving sensor, which is what was previously required. A moisture meter is always used to confirm the findings made with an FLIR camera.

A dry sponge is used to test for soot particles after fire damage and are ideal for cleaning surfaces where you can’t use water or solvents. By swiping the sponge across surfaces, we can see the accumulation of particles. A black or brown discoloration is indicative of fire-related particles and white or light gray is normal house dust. The uniqueness of the sponge is all in the cell structure, it is a vulcanized, non-toxic, natural latex rubber sponge. When the product was invented, it was called a chemical sponge, because, at the time, chemicals meant more cleaning power, but there are no actual chemicals within the sponge, and they are entirely safe for use on delicate surfaces.

These are just some of the tools we used every day at SERVPRO of Jonesboro. Investing in the right tools of the trade not only enhances the efficiency of our work but also showcases our expertise and commitment to restoring properties with care and precision.

SERVPRO Safety: Water and Mold Remediation; ladder usage, electrical encounters

1/8/2024 (Permalink)

Steve Singleton, our construction manager, discussing different SERVPRO safety procedures.

Our SERVPRO mitigation and reconstruction teams held a safety meeting at the start of the year to go over remediation reminders and protocol to safely handle water and mold jobs as well as general safety of using ladders and electrical encounters.

If a water loss is considered to be category 3 by a crew leader- meaning the water is grossly contaminated, containing bacterium, viruses, toxigenic (poison) or other harmful agents that can cause adverse reactions, our team will always wear required PPE such as gloves, boots, coveralls (Tyvek), eye protection and masks. HEPA air filtration (air scrubbers) and HEPA vacuuming will be required, with the possibility of containment of the area.

HEPA is a type of pleated mechanical air filter. It is an acronym for "high efficiency particulate air [filter]" (as officially defined by the U.S. Dept. of Energy) Filters meeting the HEPA standard must satisfy certain levels of efficiency.

If mold is present at a jobsite, containment and PPE will be required along with HEPA air filtration (negative air) and HEPA vacuuming with the possibility of using a HEPA air scrubber. SERVPRO crew leaders will take the lead in identifying the level of containment, getting approval, and implementing PPE and documentation.

Our construction manager, Steve Singleton, will be contacted for mold consultation. He has extensive knowledge in the industry due to his 12 IICRC certifications including: Master Water Restorer, Master Fire and Smoke Restorer, and Residential Mold Inspector. He also has 2 OSHA Health and Safety certifications and is a Licensed Asbestos Inspector. 

There are 5 levels of mold contamination, depending on the square foot of infestation. At 10 square feet of affected area, it is recommended to call a removal company to handle the clean up SAFELY. We would never want you to put yourself in danger. It’s best to let a professional handle a situation such as this. You can trust SERVPRO of Jonesboro to follow all the required protocols necessary to handle any unsafe water losses and mold infestations.

If you experience an emergency water loss or suspect mold, call us today to set up an inspection.

SERVPRO of Jonesboro
3025 Peabody Drive | Jonesboro, AR 72404
870-604-4725 Office | www.SERVPROjonesboro.com

AC Running More Frequently, Is It?

6/12/2023 (Permalink)

Heavy usage on your AC unit can cause long term problems if the system is not checked regularly.

Have you had to run your AC more frequently to keep you and your family cool this summer? You are not alone! It’s common for this to occur as temperatures increase. This can cause several problems if your system must cool your home several degrees.

So, What’s The Problem?

As a result of over usage, your AC system essentially works extremely hard. The more your AC runs to keep your cozy home cool enough for you and your family, the more energy it utilizes. In turn, this leads to more wear and tear on your AC system.

The constant running of an AC reduces pressure in the evaporator until it freezes over. The freezing of the coil can cause liquid refrigerant to flood back into the systems compressor and damage it. This damage leads to water damage. If the water damage is left untreated, it will result in a mold infestation as well.

What can SERVPRO do about it?

SERVPRO has highly trained technicians that specialize in water damage, fire damage, mold remediation, storm damage, and commercial services. Our team has an extensive fleet of vehicles specifically equipped to tackle the job. Once the water is extracted, we dry your property quickly, and finish with professional-grade cleaning, sanitizing, and deodorizing products.

How Do I Prevent This?

Having a preventative maintenance plan in place can save you thousands of dollars. Check your system before the summer approaches as well as frequently throughout the summer. Your specialist can maintain the filters, inspect the line for leaks, and more. This allows you to catch any problems before more time passes allowing the issue to get worse.

Call SERVPRO at 870-934-0501 if you have water damage from your AC unit, as well as any other restoration needs you may have.

Winter Everywhere You Look

3/20/2023 (Permalink)

If you experience winter adversities, SERVPRO can come to the rescue, whether it's snowing or raining, we will be there for you 24/7.

Winter starts on Dec. 21, but it will look different according to where you are in the nation. In our area of Arkansas and other regions near us, we generally experience a mild winter with only slightly lower temperatures. Other regions splash into the season with heavy snow that lasts all season.

Wherever you are, winter comes with its own set of severe weather threats that could damage your home and send your family into the cold (or rain… fog…or well you see).

When you know everything that winter could bring, you can get your home ready and lower the risk of potential damages and keep your family safe all season.

Winter Around the Nation

Moderate, rainy, frigid, and snowy are adjectives that have all been used to describe this year’s winter season across the two halves of the nation.

The Midwest and some parts of the East Coast will see temperatures in extreme lows and snowstorms throughout the season. On the West Coast, things will be mild with some warmth and rain.

These predictions will be slightly different regionally, but we should prepare for the worst to lower the overall possibility of damages.

Winter Around Jonesboro

In Jonesboro, we enjoy a mild winter with lows that don’t often dip lower than the 30-degree range and a minimum amount of precipitation. This year is predicted to be colder than normal, with the coldest air blowing in towards the end of the season.

Snow and ice cannot be ruled out, along with a couple of freezes. Because our weather can be unpredictable, the more prepared we are, the safer we can keep our property and our families.

Get Prepared

To reduce the fear of weather-related damage, you should do a few things ahead of winter. The first would be to learn all the different kinds of storms that could affect our neighborhoods in Jonesboro.

Next, you should have at least two forms of devices that can receive weather alerts, including one that doesn’t require external power in case a storm kills the power.

Building or updating an emergency supply kit is another step you should take to prepare your home for the winter season. Keep your kit in a location near an interior room, and take a look at the contents regularly to keep it appropriate for each season. Pack one for the car to be prepared for unexpected situations.

Even if we don’t see very cold temperatures this winter, weatherproofing your windows and door frames can prevent damaging moisture and help with your electricity bill. Put a cover over any faucets outside before the cold does hit our area so your pipes don’t freeze.

Your roof takes care of your house year-round, so check it before winter sets in to repair anything necessary. Trim trees that are close to your home, and consider adding insulation to your attic to keep your house warmer and ensure your home can survive any storm.

Winter can be a season full of magic that feels like a fuzzy blanket and a cup of hot chocolate when you have protected your home. Put SERVPRO in your contact list and take advantage of our round-the-clock availability to get back to all things comfy fast after a disaster.

If you experience damage in a winter storm, call us. We have the experience and equipment to get your home back to normal.

Choose SERVPRO and Choose Your Neighbors

2/27/2023 (Permalink)

Allow us to utilize our years of extensive experience and training to help you through your restoration needs.

There are a lot of reasons to choose SERVPRO as a partner for your restoration needs. When you choose to work with us, you are getting a company that carries detailed training, certifications, and experiences in restoring fire, storm, and water damage.

We also handle mold remediation if you discover spots in your home or business. We are certified to get things taken care of quickly before structural damage sets in. We can also take care of specialty cleanup needs such as removing graffiti or handling biohazard spills.

The best reason to choose SERVPRO? We are a locally owned and operated business and our staff is your neighbor.

Reasons Being Locally Owned Is a Difference-Maker:

When you need a restoration on your property, you want to partner with a company that is highly regarded and trustworthy that will care for your home as you would. But you need a company that is located somewhere nearby because timing is essential to recovery.

1. We Can Respond Fast

When a disaster damages your personal spaces and belongings, you want to get back to normal quickly. When restoration starts or runs slowly it can make things worse as further damages set in and everything gets more expensive to fix.

SERVPRO of Jonesboro can respond ²⁴⁄₇ to any disaster your home or business may face. We are located in your community, which means your wait time will be low and work can begin right away.

2. We’re Prepared for Local Weather Conditions

When severe weather starts moving into our area, our team is watching the news with you. We live in your neighborhoods, and we are preparing our own homes while we are also gathering resources to start recovery for the community the moment the storm moves on.

Because we are locally owned and operated, we know what to expect out of our weather in this part of Arkansas. We have cleaned up after tornadoes and heavy rains that left behind flooded roads.

We know our springs and summer can be very volatile, and that our milder winters can still mean deep freezes and frozen pipes. We have dealt with everything that has come our way, and have the experience to clean it all up.

3. We Know Jonesboro Front and Back

A single online search will return several restoration companies, but the majority of them likely operate from a central location that may be towns or states away from our area. When they come to our neighborhoods, they won’t have a clear picture of where to go or who can help.

Our staff has lived in Jonesboro for a long time, and we are familiar with how to get around. We know being known as the city of churches often means when someone gives directions it is going to include church names instead of street names. We love our suburban home and its many parks.

We also know city hall and the processes necessary to obtain needed permits in order to keep your project moving forward.

4. An Extra Benefit

Most of the time when our area faces a disaster it can be handled with our local crew, but working with SERVPRO gives you the extra benefit of being backed by a national brand.

When our community experiences a large-scale disaster, we can call neighboring SERVPRO locations and have extra assistance in town within a few hours. We have the experience and help to get our community back to normal fast.

When disaster strikes your home or your business, we’re the team you can trust—located right here, close to home. Get in touch today to get started!

Why SERVPRO Should Be Your Restoration Pro

1/30/2023 (Permalink)

SERVPRO team handling a job on site.

Here at SERVPRO, we are locally owned and operated, which means like so many of you, we understand how much of a struggle each day of running a business can be. With everything you have on your mind on a normal day, a disaster is the last thing you want to have to consider.

The good news is that while you cannot prevent or oftentimes even predict a natural disaster, you can prepare for one. And because disasters don’t just strike at the office, this means being prepared at work and at home.

In order to get yourself prepared for disasters, you should start with an emergency plan. The American Red Cross is an awesome resource for general disaster-related knowledge. They have compiled data from events that happen across the nation you can use to prepare yourself.

For local information on the kinds of events we most commonly see here in Arkansas, keep our state emergency management page bookmarked. You can also use our county’s webpage before, during, and after an event for up-to-date information.

No matter where a disaster may strike, the sooner you are able to respond to the damages, the better your results will be. Fast response means extensive damage can be limited. That is why you should keep SERVPRO’s number in your back pocket at all times.

Be Ready for Anything With an Emergency Ready Plan

6/6/2022 (Permalink)

Does your business have a plan in place to prevent extended downtime? Contact SERVPRO of Jonesboro to learn about our Emergency Ready Plan.

Running a business requires far more hours than your typical employment. You may consistently find yourself well into what most would call overtime. Keeping up with the demands of your staff, payroll, and the ever-changing landscape that is business today—all while marketing your brand and competing in the marketplace—can quickly become overwhelming.

One disruption in your business can throw you off track for good when you are unprepared. According to FEMA, 40% of small businesses don’t ever reopen after a disaster, and of those that do, another quarter close within a year.

In our current market which is still scarred by the memory of pandemic shutdowns and uncertainty about what lies ahead, it is essential for your business to have a plan in the event of an emergency or disaster. Close to three-quarters of small businesses do not have an emergency plan in place, and we want to make sure that changes.

We will evaluate your needs and address any potential concerns you may have as we walk with you to create a custom Emergency Ready Plan. SERVPRO is proud to help small businesses, the true heart of our community, in Jonesboro get ready and stay ready for anything that may come our way.

We can cover everything from natural disasters to data backup and recovery. Our goal is that the day your business faces disaster you can hit “go” and launch your plan, minimizing your downtime and overall impact.

You and your team will know everything, including the chain of command, alternate work locations, reliable vendors, and each step to take at what time. With the number of tornadoes, we have each spring and summer, having a plan in place is incredibly important for all of us.

Don’t let a disaster make your road to a successful business any tougher than it already is. Let us work with you so you can continually move forward with an Emergency Ready Plan. We are locally owned and operated at SERVPRO of Jonesboro, and we want to ensure that your business can not only survive a disaster but thrive.

When your business is ready to prioritize planning and safety to prevent extended downtime, contact SERVPRO to get the Emergency Ready Plan underway from the folks who know all there is to know about disaster and recovery.

Why to Choose SERVPRO of Jonesboro!

2/21/2022 (Permalink)

WHY SERVPRO of Jonesboro?

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO also remediates mold and mildew from your home or business.

SERVPRO of Jonesboro is equipped to handle any disaster you may be facing. If you have any questions or would like someone from our team to come out and give you an estimate on your damage then call us today at 870-934-0501.

Our staff is highly trained in property damage restoration and ongoing training at SERVPRO’s corporate training facility. Rest assured our staff is equipped with the knowledge to restore your property. No damage is too large or too small for SERVPRO of Jonesboro.

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

SERVPRO of Jonesboro also offers reconstruction services. We understand how difficult it can be after our restoration services to get your home back to normal. That is why we can help walk you through the insurance process. It also makes it easier for you as we are your only point of conduct and can help order material in your budget.

Call SERVPRO for Your Reconstruction & Remodeling Needs

2/21/2022 (Permalink)

SERVPRO provides all types of reconstruction. We handle roofing, siding, windows, drywall, painting, trim, flooring, and many other specific repairs. We can handle full bathroom or kitchen remodels. Our construction team can handle repairs following your fire, water, mold, flood, smoke, or vandalism insurance claim. We can also handle all types of repairs that are not associated with an insurance claim. Allow SERVPRO of Jonesboro to work with you through the process. We are a one-stop-shop for all cleaning, mitigation, and repairs. If you have an insurance estimate we will complete a walk-through with you to ensure it is accurate before any work begins. We can also communicate directly with your Adjuster if needed.

Call us today at 870-934-0501 or visit our website at www.SERVPROjonesboro.com 

Commercial Building Damage

2/21/2022 (Permalink)

Any damage that can affect a residential property can also affect your commercial building. Below are the types of damage that can affect your business.

Types of Damage:

Water: This damage can be caused by a flood, burst of pipes, rain, or a number of other things. In any case, this can then result in contaminated water affecting surfaces and furniture. This type of damage can cause mold growth and items to be eroded. Electricity and water damage are volatile when combined.

Storm: Damage caused by strong winds, hail, and heavy rain which can remove roof tiles, break windows, and more. Storm damages can be very devastating and can cause your business to be put on hold.

Mold: Mold spreads quickly around properties as air-borne spores, and remediation is very important to prevent it from getting out of hand. This is highly unhygienic as well as being unappealing to look at. Even that small leak under your office’s bathroom sink can eventually cause mold growth.

Mold grows in any moist environment.

Fire: This type of damage can come from a gas stove, faulty outlet, lightning strikes, or a cigarette that isn’t properly put out. This can then cause severe destruction to your property which requires cleaning and restoration services.

If you have any questions or are in need of services please don’t hesitate to call SERVPRO of Jonesboro at (870) 934-0501.

Leave Us an Online Review!

2/15/2022 (Permalink)

We love our customers and appreciate your feedback. We strive hard to train our employees to meet the standards in our industry and to communicate clearly with our customers. If we have performed a job for you please take time to leave us a review on Google. Many customers have complimented us on our response time and the quality of our work. Many of our employees have been named specifically on our satisfaction forms and we appreciate that. Please consider leaving us a review of our great work on Google at the link below. We're not perfect but we correct our mistakes and that's the only way to conduct business.

https://www.SERVPROjonesboro.com/customer-reviews/reviews 

If you need us again or any assistance with this process, please call us at 870-934-0501.

Emergency Ready Plan

10/5/2021 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

• A no-cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost. 
• A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. 
• A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action. 
• Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and closes by. 
• Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money. 

Provides facility details such as shut-off valve locations, priority areas, and priority contact information. Having a quick reference for what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

We are ALWAYS Here to Help

6/4/2021 (Permalink)

Here at SERVPRO of Jonesboro, we know that disasters rarely give notice that they’re about to happen. If you and your family have gone on vacation and return to a swimming pool instead of a home, we are there for you. Or say someone drives into the side of your house, and you need a board up until repairs can be made...we’ve got your back. Even as a small, locally owned business, we arrive faster to any size disaster and will coordinate with you and your insurance to meet your needs. 

We are always available to take your call because we like to make it “Like it never even happened,” so that you can focus on what really matters. 

SERVPRO of Jonesboro is here to help you 24/7/365 with any type of damage and restoration issue.

Please call us at 870-934-0501

Why We Focus on Restoration Instead of Replacement

4/30/2021 (Permalink)

If you have damage done to your home, it is a difficult thing to process and recover from. Dealing with the emotional impact of the actual emergency in addition to the recovery process can be a long uphill battle. The quicker you can get back into your home, the sooner you can begin to transition back to your typical daily routine.

Though it can always be difficult to begin the recovery process, working with a good restoration company like SERVPRO can make a tremendous difference. We focus on restoring your home and belongings, instead of simply recommending replacement. We opt for this method to save you time and money, it also allows us to get you back into your home more quickly. 

How Restoration Can Lead to Saving Time and Money 

We can help you save money on your insurance. Thankfully, homeowner’s insurance will often cover major losses from emergencies or disasters, but an expensive claim can raise your premium as well. By restoring what we can, instead of fully liquidating your home and belongings, we can keep the claim costs low, saving you money over time.

We can protect your sentimental items. When you must quickly leave the home in the event of an emergency, there are likely many precious, irreplaceable items that are left behind. With our restoration equipment, we can restore many of these items to look exactly as they did before the damage. We have restored photographs, art, heirlooms, and many other irreplaceable items over the years.

We make sure your home feels like home again. Going home after a disaster is quite an emotional experience, but by restoring your items when possible, we can ensure it truly feels like home when you walk in the door. From furniture to cosmetic touches, we can handle all the elements of restoration that make a difference in the way your home feels.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to begin the restoration process. Contact us today at SERVPRO of Jonesboro at (870) 934-0501!

Why Your Review Matters

2/17/2021 (Permalink)

More than ever before we are relying on the internet to provide feedback on specific service industries.  Today you can gather quick information on food, clothes, books, movies, music, commodities, and professional services.  With a simple click, you can make informed decisions based on the public’s opinion and their experiences. SERVPRO of Jonesboro also relies on such feedback for future client business.  Here are several reasons why reviews matter.  We hope this information will help provoke you to leave behind your story about the services that SERVPRO of Jonesboro provided for you during a time you needed help the most!

1. Social Proof Drives Purchases. We are more likely to make a purchase if others say (or write) it’s a good idea.  If you experience a flood or fire in your home or business, we understand that you want things to get back to the way things were before – quickly, safely, and correctly.  SERVPRO of Jonesboro can and will do that for you!
2. They Make Your More Visible. The more we feed the internet content machine, the more brand algorithms will increase in your favor.  We just LOVE to see 5 Stars across the board!
3. They Make You Look Trustworthy. Positive reviews build significant trust and brand credibility.  SERVPRO is a brand you should be able to trust, especially during times of crisis.  We value your trust and we strive not to ever let you down.
4. Conversation About You. A positive online presence promotes a good reputation.  The more good stuff people have to say, the more likely others will utilize your brand.  Let’s face it, we like it when people talk about us!
5. They Are Increasingly Essential to Decision Making. Almost two-thirds of shoppers that online reviews are an essential part of the decision process. This is Huge! Your opinion matters, even to complete strangers.
6. They Have a Clear Impact on Sales. From our perspective, we agree with this point.  Doing a phenomenal job, in the beginning, will bring re-turning customers.  We are fortunate to have a solid client base of customers who call us repeatedly for their cleanups.  We take those gestures as the greatest compliment of all!
7. They Give You An Open Line to Consumers. Positive and negative reviews are an excellent opportunity to open a dialogue about how we operate.  The more stories (good or bad) we put out there the more able we are to educate on our processes and cleaning methods so that every situation is analyzed and corrected to better serve our consumers.

Please share your experience with us, as well as the world-wide-web, and help us help others!  We appreciate you and we appreciate your time!

About our Employees

2/17/2021 (Permalink)

Isn’t it always about the people?  When you hire someone to do a job, satisfaction always comes down to the people doing the work.  At SERVPRO of Jonesboro, we have the best.

Training is important so our leaders and project managers maintain the highest levels of certification from The Institute of Inspection Cleaning and Restoration Certification (IICRC).  However, training is not just an event.  Our entire team receives continuing education. This training is supported by SERVPRO’s industry-leading training group. 

Beyond training, there needs to be accountability.  All of our employees receive a criminal background check and drug test before hire. Also, our production and construction managers are hands-on in managing the job site. 

Insurance is also essential. God forbid something goes wrong, how do you know you will be protected? SERVPRO maintains all of the necessary insurance at levels that exceed the industry recommendations. This includes Liability protection and Worker’s Compensation Insurance.

What does this all mean?  Satisfied customers, as our online reviews can attest!

Choose SERVPRO Every time!

2/9/2021 (Permalink)

SERVPRO has been named a top 10 overall franchise system in the nation by Entrepreneur Magazine. SERVPRO also earned the position of the #1 franchise in the cleaning and restoration industry for the 21st year in a row! SERVPRO of Jonesboro is always ready to help its customers. We continuously strive to provide the best service for your restoration services, both residential and commercial. Our team of highly trained and certified technicians will be able to assist you in any disaster like flooding, water damage, and smoke and fire damage. As well as help cleaning up mold or infestations in your home. We respond to emergencies 24 hours whenever we are needed. SERVPRO works quickly to help you get back to your routine. SERVPRO of Jonesboro also makes sure to keep you updated and in the loop of the work being done in your home or business. One of our team members will continuously follow up with our customers during the duration of the job to make sure to address any concerns or questions you may have. We are here to help make it "Like it never even happened," and make this process as easy as possible for you. If you happen to ever need our services, don’t hesitate to give us a call at (870)934-0501.

Covid-19 Cleaning

2/5/2021 (Permalink)

Right now, with the current pandemic, it is almost impossible to not hear about the Coronavirus, also known as Covid-19. Everywhere we turn, we are reminded of this, whether it be through social media, the news, or seeing everyone wearing masks. We have made changes necessary to keep ourselves and others safe. There are some things you can do to help prevent Coronavirus:

• Wash your hands with soap and warm water
• Avoid touching your face
• Wear a face mask
• Practice social-distancing
• Clean and sanitize your home
• Clean and sanitize your office/workspace

SERVPRO of Jonesboro is here to help minimize the spread of germs and the Coronavirus with proactive cleaning. Here we are trained to adhere to the highest cleaning and sanitation standards, making us the number one choice for your Covid-19 cleaning. Call us at (870)934-0501 to see how we can help your home and/or business stay proactive against Covid-19.

Customer Service is a Priority

5/8/2020 (Permalink)

At SERVPRO of Jonesboro, we make it a priority to deliver excellent customer service. We know that the situations our customers face are often stressful and complicated. A fire in their home, a busted pipe which has caused water damage in their kitchen, mold in their office building; these are all difficult situations emotionally, which is all the more reason for our employees to be sensitive to what our customers are dealing with. Depending on the situation, we could be there anywhere from days, weeks, or even months in the customer's home or office. Throughout this time, we build a trusting and reliable relationship with our customers. We take the time to get to know them on a more personal level and completely understand their needs. This allows them to feel more at ease throughout their entire restoration process. 

If you need our services, do not hesitate to call SERVPRO of Jonesboro at (870)934-0501. We are ready to take on your job and provide excellent customer service throughout the process. 

Residential Remodeling

5/1/2020 (Permalink)

Did you know that SERVPRO of Jonesboro is here for more than just your cleanup and restoration needs? We can also provide our residential remodeling services. These services are provided even when you do not have a fire or water damage that involves your insurance company. 

As we are a licensed General Contractor in the State of Arkansas, we provide all different types of remodeling services. Our construction team can handle any and all phases included in your full bathroom or kitchen remodel. As well, we can complete the installation of new windows or a new roof. Along with these remodeling services, we here at SERVPRO of Jonesboro, have the appropriate supplier contacts to ease your process of selecting materials specific for your remodel. These contacts allow you to select materials for roofing, siding, floor coverings, cabinets, windows, countertops, paint colors, and more. 

If you are interested or want to find out more information about our residential remodeling, call SERVPRO of Jonesboro at (870)934-0501 or visit our website at www.SERVPROjonesboro.com.

We are SERVPRO!

2/18/2020 (Permalink)

SERVPRO of Jonesboro provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jonesboro and all of North East Arkansas. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 
• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services
• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Largest disaster footprint in the United States with over 1,750 individual offices
• Disaster Recovery Teams
• National Storm Teams
• Equipment Trailers
• Product and Consumable Trailers
• Board-up Services

Have Questions? Call Us 24/7 – 870-934-0501

Visit us online at SERVPROjonesboro.com

Here to Help

2/18/2020 (Permalink)

We want to partner with you to provide TIPS to complete while we are en route to your home or business. We are Here to Help you through this traumatizing event.

If you have water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

• Shut off the source of the water.

• Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

• Remove as much excess water as possible by mopping and blotting

• Wipe excess water from wood furniture after removing lamps and tabletop items

• Remove and prop up wet upholstery cushions for even drying

• Place aluminum foil or wood blocks between furniture legs and wet carpeting

• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

• Use wooden clothespins to keep furniture skirting off damp floors

• Hang draperies with coated hangers to avoid contact with wet carpeting or floors

We're available and can respond 24/7/365. Please call 870-934-0501 in case of an emergency.

Visit us online at SERVPROjonesboro.com 

Reconstruction Services

2/17/2020 (Permalink)

SERVPRO provides all types of reconstruction. We handle roofing, siding, windows, drywall, painting, trim, flooring, and many other specific repairs. We can handle a full bathroom or kitchen remodels. Our construction team can handle repairs following your fire, water, mold, flood, smoke or vandalism insurance claim. We can also handle all types of repairs that are not associated with an insurance claim. If your insurance claim involves a mortgage company we will help walk you through that process to speed up the workflow. Allow SERVPRO of Jonesboro to work with you through the process. We are a one-stop-shop for all cleaning, mitigation, and reconstruction. If you have an insurance estimate we will complete a walkthrough with you to ensure it is accurate before any work begins. We can also communicate directly with your Adjuster if needed.

Call us today at 870-934-0501 or visit our website at www.SERVPROjonesboro.com 

We appreciate your Online Review!

2/17/2020 (Permalink)

We love our customers and appreciate your feedback. We strive hard to train our employees to meet the standards in our industry and to communicate clearly with our customers. If we have performed a job for you please take the time to leave us a review on Google, Facebook or Yelp. Many customers have complimented us on our response time and the quality of our work. Many of our employees have been named specifically on our customer satisfaction forms and we appreciate that. Please consider leaving us an online review of our great work on Google at the link below. We're not perfect but we correct our mistakes and that's the only way to conduct business.

https://www.SERVPROjonesboro.com/customer-reviews/reviews 

If you need us again please call us at 870-934-0501.

We hire Veterans

2/4/2020 (Permalink)

Thank you to all of our service men and women for serving this great Country. Many veterans who are transitioning from the military to civilian life are seeking great careers. We at SERVPRO of Jonesboro want to extend you an opportunity to work with us. Your experience in often challenging and time demanding military career will go hand in hand with an opportunity at SERVPRO of Jonesboro. Honesty, loyalty, being a fast learner, adaption to change and a strong work ethic are just a few examples of individuals we're looking for. As a franchise community we have a focus on hiring our nations veterans and would love to meet with you about a position. if you want to work for the leading fire, water, smoke and mold cleanup and restoration company and enjoy helping others please contact us today at the following:

SERVPRO of Jonesboro

park8667@ritternet.com

3025 Peabody Dr 72404

Jonesboro, AR 72404

Mold Testing

3/26/2019 (Permalink)

In some cases, our mold jobs need to be referred to an industrial hygienist. If you were like me then you're asking "what exactly is that and what do they do?" 

Mold Control

3/25/2019 (Permalink)

You Can Control Mold

Arkansas Levee in Danger of Failing, Jackson County Official Warns

2/15/2019 (Permalink)

Levee is eroding in Jackson County, Arkansas

Some people living near the White River in northeast Arkansas have been warned to leave their homes because flooding is eroding a levee on the river, an official says.

Jackson County Judge Jeff Phillips declared an emergency Tuesday night and announced a voluntary evacuation.

As a precaution, the American Red Cross opened a shelter in Newport, Arkansas, about 82 miles northeast of Little Rock. A breach could send floodwaters into parts of surrounding Jackson County and neighboring Woodruff County.

Heavy rain fell across much of the state earlier this week. Some parts of northeast Arkansas saw up to half a foot of rain.

“The levee is holding right now, but I just don’t know if it will hold,” Judge Phillips told the Arkansas Democrat-Gazette. "On the err of caution, I want people to be aware this levee could fail, and when it does, it's going to be a lot of water."

The newspaper said U.S. Army Corps of Engineers inspectors were planning to survey the levee on Thursday.

Phillips told KAIT-TV he first learned of the levee erosion a week ago. He said more than $100,000 had been spent earlier on repairs to the levee.

“I personally think it just didn’t have enough time for the grass to grow and for it to settle before we got this kind of rainfall, so I think if we would’ve had a little more time, then I think it would do better than it’s doing right now,” he said.

"Any of the risks ... could possibly lead to a sudden breach of the levee, resulting in significant property damages and potentially the loss of life. The leveed area consists primary of farmland with some homes. Most of the homes are on the outer edge of the leveed area and the residents will have a short exit route out of the leveed area," the report said.

Betty Faust is one of about 30 homeowners who could be affected by the levee failing. On Wednesday she was packing her belongings.

"I didn't know there was anything going wrong. Last night the mayor called [and] told us about it," Faust told KARK-TV. "Right now we're just trying to get our personal stuff."

Robert Gilliaum told KAIT he has never seen water levels this high in the decades he has lived in the area.

“If this thing washes out, I have eight hours from the time it washes out until it gets here, so the folks south of me need to be prepared to move real quick like,” Gilliaum said.

https://weather.com/news/news/2019-02-14-white-river-jackson-county-arkansas-levee-failing

If SERVPRO of Jonesboro is needed we can be reached 24/7/365 at 870-934-0501.

Reconstruction and Remodeling

2/15/2019 (Permalink)

We can handle all types of reconstruction and remodeling

SERVPRO provides all types of reconstruction. We handle roofing, siding, windows, drywall, painting, trim, flooring and many other specific repairs. We can handle full bathroom or kitchen remodels. Our construction team can handle repairs following your fire, water, mold, flood, smoke or vandalism insurance claim. We can also handle all types of repairs that are not associated with an insurance claim. Allow SERVPRO of Jonesboro to work with you through the process. We are a one stop shop for all cleaning, mitigation and repairs. If you have an insurance estimate we will complete a walk through with you to ensure it is accurate before any work begins. We can also communicate directly with your Adjuster if needed.

Call us today at 870-934-0501 or visit our website at www.SERVPROjonesboro.com 

Leave us a Review

2/15/2019 (Permalink)

We love our customers and appreciate your feedback. We strive hard to train our employees to meet the standards in our industry and to communicate clearly with our customers. If we have performed a job for you please take time to leave us a review on Google. Many customers have complimented us on our response time and the quality of our work. Many of our employees have been named specifically on our satisfaction forms and we appreciate that. Please consider leaving us a review of our great work on Google at the link below. We're not perfect but we correct our mistakes and that's the only way to conduct business.

https://www.SERVPROjonesboro.com/customer-reviews/reviews 

If you need us again please call us at 870-934-0501.

Winter Floods

2/15/2019 (Permalink)

SERVPRO of Jonesboro specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit North East Arkansas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 870-934-0501 or visit online at SERVPROjonesboro.com 

Have an Emergency? Call SERVPRO!

2/15/2019 (Permalink)

SERVPRO of Jonesboro provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jonesboro. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 870-934-0501

Residential Services

Whether your Jonesboro home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Jonesboro commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

Disaster Cleanup

2/15/2019 (Permalink)

Water Damage

Water damage, such as from a flood or in the aftermath of a fire, is not just unsightly and unsanitary – it can also be dangerous. From wallboards to rugs, items that are not thoroughly dried can sprout mold and mildew.

Your first task in addressing water damage is to remove any water that remains. That means pumping out standing water and drying out waterlogged surfaces.

• Pump out flooded basements gradually (about one-third of the water per day) to avoid structural damage. If the water is pumped out completely in a short period of time, pressure from water-saturated soil on the outside could cause basement walls to collapse.

• Bring all soft items (such as sofas, clothing, bedding, and throw rugs) outside if possible – sunlight and wind will help them dry faster.

• Throw out items that have absorbed water and cannot be cleaned or disinfected. This includes mattresses, carpeting, cosmetics, stuffed animals and baby toys.

• Remove all drywall and insulation that has been in contact with flood waters.

• Consider removing vinyl floor coverings and tile to allow the substructures beneath or behind them to dry.

• Keep the windows open and run fans – or keep them shut and run dehumidifiers – to pull moisture out of wood floors and subfloors, beams, doors, etc.

 Be patient. Depending on the level of water damage incurred, it can take weeks or months for your home’s structural elements to be thoroughly dried. Only then should you replace drywall, carpets and other floor coverings.

https://www.redcross.org/get-help/disaster-relief-and-recovery-services/disaster-cleanup.html